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Senior Technical Program Manager, Human Care

As the holiday season approaches, we want to inform you that response times and the hiring process may be slightly extended due to business team schedules. We truly appreciate your patience and understanding during this period and remain committed to keeping you informed as we review applications. Thank you for considering a role at ŌURA—we look forward to learning more about you!

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

We are looking for an experienced Senior Technical Program Manager to join the Human Care team to help us bring the best software experience to our Oura members and partners. This role will demand close collaboration with product managers, scientists, and software developers to ensure the software is developed and tested to meet defined requirements. We are seeking a candidate with a strong personal drive of quality, excellence, and motivated by the desire to deliver health and activity insights that can improve the lives of millions of people across the globe.

What you will do: 

While you are responsible for the technical program management, you also enjoy rolling up your sleeves and putting your hands in the mud. More specifically:

  • Act as a liaison between Product, Development, Science, and QA teams through all phases of the development process
  • Collaborate with Oura product and software developers working on consumer facing features by providing technical and quality support during the design, development, testing and deployment of software
  • Work with stakeholders across the organization to plan and facilitate major feature launches
  • Support and contribute to roadmap and delivery planning processes
  • Perform a broad variety of tasks in support of the role and responsibilities.

We have offices in San Francisco and San Diego for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations.

We would love to have you on our team if you have a deep knowledge and experience on software development for consumer software products combined with consumer hardware products. More specifically:

  • 10+ years of experience working with agile development teams and familiarity with SDLC
  • Demonstrated ability to assess and provide technical and organizational guidance for mobile and embedded software.
  • Ability to grasp and bind holistic architecture across different contexts (App, cloud, IT, algorithms, Firmware) 
  • Demonstrated strong skills to organize, prioritize, communicate and execute
  • Detail orientation with strong leadership skills and excellent interpersonal, collaboration and communication skills
  • Comfortable working across multiple time zones, with an index on US East Coast operating hours

Together we will continue to define Oura as a company where you can:

  • Be productive and do your best work
  • Be part of a world-class software development team following and helping define best practices
  • Contribute to a product that improves the lives of millions of people across the globe
  • Be happy and have great work-life balance - we work efficiently, remove the fluff and pointless meetings, so that work continues to inspire and motivate you
  • Grow on your chosen career path, be it technical, people, managerial or leadership skills, or any mix of those

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits!

What we offer:

  • Competitive salary and equity packages
  • Health, dental, vision insurance, and mental health resources
  • An Oura Ring of your own plus employee discounts for friends & family
  • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
  • Paid sick leave and parental leave
  • Amazing culture of collaborative and passionate coworkers

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

  • Region 1 $158,000 - $180,000
  • Region 2 $150,000 - $171,000
  • Region 3 $142,000 - $162,000

A recruiter can determine your zones/tiers based on your US location.

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Disclaimer: Beware of fake job offers!
We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note:

  • Our jobs are listed only on the ŌURA Careers page and trusted job boards
  • We will never ask for personal information like ID or payment for equipment upfront
  • Official offers are sent through Docusign after a verbal offer, not via text or email

Stay cautious and protect your personal details.

To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

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Average salary estimate

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$142000K
$180000K

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What You Should Know About Senior Technical Program Manager, Human Care, Oura

At ŌURA, we believe in empowering every person to own their inner potential, and we are looking for an experienced Senior Technical Program Manager to join our Human Care team! As a key player in our organization, you'll collaborate closely with product managers, scientists, and software developers to enhance the software experience for our global community of Oura members. Your role will involve acting as a crucial liaison throughout the software development process, ensuring that features meet defined requirements while fostering a culture of innovation and quality. You will thrive in an environment that values your insights, drive, and leadership, leading major feature launches and contributing to our roadmap and delivery planning. If you have over a decade of experience in agile development, a knack for grasping holistic architectures, and a passion for improving health and activity insights through technology, then we can't wait to have you on board! You'll find that our focus on employee well-being and work-life balance translates into a productive work environment where you can flourish. With offices in San Francisco and San Diego, and a culture that supports remote gatherings, this is more than just a job—it's a chance to make a difference in millions of lives. Let's innovate together!

Frequently Asked Questions (FAQs) for Senior Technical Program Manager, Human Care Role at Oura
What are the primary responsibilities of a Senior Technical Program Manager at ŌURA?

The Senior Technical Program Manager at ŌURA will oversee the software development lifecycle, acting as a liaison between product managers, scientists, and developers. Responsibilities include managing communication across teams, ensuring software meets defined requirements, supporting feature launches, and participating in roadmap planning. Strong leadership and communication skills are essential for successfully executing these tasks.

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What qualifications are required for the Senior Technical Program Manager position at ŌURA?

Candidates for the Senior Technical Program Manager role at ŌURA should have at least 10 years of experience in agile development environments, alongside a deep understanding of mobile and embedded software. It's important to possess strong organization and communication skills, and experience in assessing technical and organizational capabilities in software development.

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How does work-life balance look for a Senior Technical Program Manager at ŌURA?

At ŌURA, work-life balance is a priority. The company promotes efficient workflows, minimizes pointless meetings, and offers flexible wellness time off in addition to a competitive benefits package. This ensures that Senior Technical Program Managers can be productive while also having the opportunity to recharge and focus on their personal well-being.

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What attributes make a candidate successful as a Senior Technical Program Manager at ŌURA?

Success as a Senior Technical Program Manager at ŌURA hinges upon possessing a strong drive for quality and excellence, the ability to work collaboratively across various teams, and exceptional communication skills. Candidates who have experience managing software development projects in consumer software combined with hardware products are particularly well suited for this role.

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What opportunities for growth does ŌURA provide to Senior Technical Program Managers?

ŌURA supports personal and professional growth by offering avenues to advance in technical, managerial, people, or leadership skills. The company encourages its employees to explore their career paths and provides an environment that fosters innovation, collaboration, and continuous learning.

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Common Interview Questions for Senior Technical Program Manager, Human Care
Can you describe your experience managing cross-functional teams in software development?

When answering, focus on specific examples that illustrate your ability to build rapport, facilitate communication, and align multiple teams towards a common goal. Highlight how your leadership drove project success and contributed to the development of effective software solutions.

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How do you prioritize tasks and manage timelines in a fast-paced environment?

Discuss your methods for prioritizing tasks, like using frameworks (e.g., Eisenhower Matrix) or tools (like Trello or Jira). Provide a specific example where your prioritization strategy led to successful project delivery within a tight timeline.

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What strategies do you use to ensure the quality of software being developed?

Talk about best practices such as regular code reviews, automated testing, and the importance of involving QA teams early in the development process. Mention how you measure quality and track improvements over time.

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How do you handle conflicts or disagreements between team members during a project?

Provide a constructive approach to managing conflict, emphasizing the importance of fostering an inclusive dialogue. Share a specific example of a conflict you resolved and the outcome that benefited the team dynamics.

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What is your experience with agile methodologies?

Discuss your background with Agile, such as your role in Scrum teams and experience with various Agile ceremonies. Highlight specific projects where Agile methodologies improved team performance and project outcomes.

Join Rise to see the full answer
Explain how you approach risk management and project forecasting.

Illustrate your approach by describing a particular project where you identified potential risks early on. Talk about the steps you took to mitigate those risks and how proactive forecasting improved the project's success.

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What are some challenges you've faced as a Technical Program Manager, and how did you overcome them?

Be specific about challenges faced, such as missing deadlines or unexpected technical hurdles. Discuss the strategies you employed to navigate these issues and any lessons learned that improved your subsequent project management approach.

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How do you ensure that all stakeholders are aligned throughout the project?

Talk about the techniques you use for communication, including regular updates, meetings, and how you tailor messages for different stakeholders. Share an example of a project where stakeholder alignment was crucial for success.

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Can you share an experience where you improved a process within your team or organization?

Give a specific example of a process improvement you initiated. Highlight how it impacted efficiency, team collaboration, or project delivery, and share the measurable results of the changes implemented.

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What motivates you to excel as a Senior Technical Program Manager?

Reflect on what drives you in your professional career, whether it's delivering meaningful products, mentoring team members, or contributing to impactful health outcomes. Relate your motivations to the mission and values of ŌURA.

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O By Oura

Oura was founded in Finland with a singular focus: to improve the way we live our lives.We are here to help you navigate the vulnerability of health through personal guidance, and are unwavering in our commitment to accuracy, validation, and desig...

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Full-time, hybrid
DATE POSTED
December 22, 2024

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