Sales Development Representative

As a Sales Development Representative at PaperCut, your primary responsibilities involve turning leads into customers by engaging with potential prospects through calls, emails, and follow-ups. You play a crucial role in collaborating with both the Marketing and Sales teams to build targeted outreach programs and nurture leads until they're ready to make a purchase.

PaperCut seeks a Sales Development Representative who has professional experience in the role, possesses strong communication skills, and is adept at handling large data sets. Familiarity with technology trends and a passion for helping potential customers are key qualities that can set you apart in this position.

Yes! The Sales Development Representative position at PaperCut is a hybrid role that allows you to work in the Portland office three days a week while also offering flexibility for remote work. This setup promotes a balanced work-life environment.

At PaperCut, we value continuous growth and development. As a Sales Development Representative, you’ll have access to an annual training budget that you can use to enhance your skills and knowledge. We believe in empowering our employees to succeed.

PaperCut offers a comprehensive suite of benefits for Sales Development Representatives from day one. This includes medical coverage, a 401(k) with matching contributions, four weeks of paid vacation, generous parental leave, and many more exciting perks that contribute to a healthy work-life balance.

Working at PaperCut means joining a company driven by values like Caring, Honest, Intelligent, and Nimble (CHIN). As a Sales Development Representative, you’ll be part of a supportive culture that celebrates diversity and fosters collaboration, all while contributing to our mission of sustainability in the IT space.

To apply for the Sales Development Representative position at PaperCut, simply visit our careers page on our website and submit your application. Our hiring process is designed to be enjoyable, thorough, and fair, ensuring we recognize the best candidates.

When identifying and qualifying leads, I focus on leveraging both internal and external tools to gather data. My strategy involves conducting thorough research on potential prospects, understanding their needs, and categorizing them based on their readiness to buy. This ensures I can tailor my communication effectively.

To keep prospects engaged, I utilize a drip email campaign that offers helpful resources and value-added content. I also schedule regular follow-ups, provide updates about our products, and check in to see how their needs may have evolved over time.

One of my most successful experiences involved nurturing a lead for several months through personalized outreach. After understanding their unique challenges, I provided tailored insights and eventually facilitated a demo that led to a successful sale, demonstrating the importance of perseverance and knowledge.

Rejection is part of the sales process, and I handle it by remaining positive and focusing on learning from each experience. I take notes on what I could improve, whether it's my approach or the information I provided, and I move forward with determination to find the next opportunity.

Data plays a critical role in shaping my sales strategies. I analyze past performance metrics to identify trends, segment leads based on their behavior, and tailor my outreach efforts to ensure I’m targeting the right audience with the right message at the right time.

Collaboration with the Inside Sales team is essential. I ensure regular communication to hand off leads that are properly qualified and prepared to engage further. I also seek input from them about what qualities they look for in leads to refine my qualification process.

The most challenging aspect is facing prospecting fatigue. To overcome this, I prioritize self-care, set realistic goals, and continuously seek motivation from colleagues, which keeps my energy levels high and my mind focused on achieving results.

I keep up with technology trends by subscribing to industry blogs, attending webinars, and networking with professionals in the field. This knowledge helps me understand the context in which prospects operate, allowing me to have informed conversations.

My strategy involves researching each prospect’s background and their interaction with our marketing materials. I use personalized email templates that reference specific insights about their company, making the outreach feel relevant and tailored to their needs.

I am drawn to PaperCut's mission to promote sustainability in IT. The company’s culture of innovation and collaboration aligns with my values. I believe this position offers an opportunity to combine my passion for technology with meaningful contributions to the environment.