Dutch Speaking Customer Support for Online Content Creators

Patrique Mercier Recruitment is thrilled to announce a new opportunity for a Dutch Speaking Customer Support representative focused on assisting Online Content Creators. In this dynamic role, you will be the first point of contact for our clients, ensuring they receive the support they need to thrive in the online content landscape. Your responsibilities will include addressing inquiries, providing information about our services, and helping creators navigate our platform effectively. If you are fluent in Dutch and passionate about supporting content creators, we invite you to apply!

Responsibilities

• Provide exceptional customer support via email, chat, and phone in Dutch.
• Assist online content creators with inquiries related to our services and platform.
• Resolve issues and complaints promptly and effectively to ensure customer satisfaction.
• Educate clients about our tools and resources to help them maximize their success.
• Document customer interactions accurately for future reference and quality assurance.
• Collaborate with internal teams to enhance the customer experience and service offerings.

• Fluency in Dutch (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Experience in customer service or support roles is preferred.
• Passion for online content creation and familiarity with social media platforms.
• Excellent problem-solving skills and a commitment to customer satisfaction.
• A proactive attitude and an ability to work well in a team-oriented environment.
• Familiarity with customer service software or platforms is a plus.

• Private Health Insurance

• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )