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Sr. Professional Services Account Executive

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

The Sr. Professional Services Account Executive will play a key role in driving sales for Instructor-Led Training Services at Pluralsight, collaborating with the Skills Platform Sales Team to enhance demand generation and sales strategy within the assigned territory.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Manage services bookings quotas, develop demand generation plans, maintain accurate sales pipeline data, educate stakeholders on training services, and foster relationships with clients and sales teams.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Excellent relationship management, Salesforce and HubSpot CRM proficiency, critical thinking, communication, and ability to inspire cross-functional teams.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Bachelor's degree or equivalent experience, with a minimum of five years of successful sales experience and strong organizational skills.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This position is fully remote within the USA.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $228800 - $254200 / Annually



Job Description:

The Sr. Professional Services Account Executive is a member of the Revenue Organization, reporting to the SVP Presales in North America. This role is responsible for the execution of sales related to Instructor-Led Training Services at Pluralsight. You will serve as a key contact to partner with the Skills Platform Sales team to drive demand generation, enablement, field sales, and sales strategy across the Pluralsight Instructor Led Training Services portfolio within assigned territory. This individual will work directly with sales teams, pre-sales and leadership to identify sales opportunities while leading / driving ongoing pipeline and providing regular territory forecast updates to the SVP Presales in North America.

Externally, you will need to work with enterprise and strategic prospects to ensure appropriate services are attached to all relevant opportunities. This role requires heavy experience with a blend of sales, professional services and customer relationship/interaction.

Who you’re committed to being:

  • You enjoy learning and are open to new ways of doing things.
  • You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.
  • When communicating you are self-aware, insightful, and proactive.
  • You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.
  • You believe in continuous improvement and request frequent feedback from others.

What you’ll do:

  • Be responsible for the Services bookings quota specific to Instructor Led Training solutions, revenue forecast, and sales for assigned territory
  • Develop and maintain a quarterly demand generation plan
  • Maintain accurate and timely customer/prospect pipeline and services forecast data
  • Educate and communicate Pluralsight’s Instructor Led Training services
  • Understand the competitive landscape and customer needs to optimally position Pluralsight’s Instructor Led Training solutions
  • Exceed Annual Services bookings quota targets
  • Support proposal (SOW) creation, developing strong relationships with clients and your partners on the Pre-Sales and Sales teams.
  • Work closely with the sales teams to ensure they have all the tools needed to drive repeatable sales results related to our Service offerings
  • Report on results and present business plans to management, lead meetings, and deliver oral and written presentations to keep territory aligned

Experience you’ll bring:

  • You are a top-notch relationship manager. You project confidence and trustworthiness. Your customers and your colleagues know you’re a person they can count on to be there
  • You are competent in the Salesforce & HubSpot CRM or comparable alternative
  • You exhibit excellent critical thinking skills & creative solutioning

Requirements:

  • You can inspire cross-functional and multi-cultural teams to work with you to deliver results
  • Consistent track record of benchmarked sales success of greater than five years
  • Ability to hunt for new opportunities within your account base
  • Proven tenacity in overcoming objections
  • Excellent communication skills; verbal and written
  • Ability to travel up to 10% of the time
  • Ability to organize, maintain and use pipeline/client databases
  • Ability to represent and articulate our company values to the marketplace
  • Superior listening and problem-solving skills
  • Proven ability to successfully work independently and on a team
  • Bachelor’s degree or equivalent work experience required

Why you’ll love working here:

  • We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location
  • We’re mission driven and guided by our culture pillars
  • We have a strong commitment to diversity and belonging
  • We cultivate a culture of trust, autonomy, and collaboration
  • We’re lifelong learners and champion team member growth and advancement
  • We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.

About us:

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.

Physical and Mental Requirements:

Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow

EEOC Statement:

Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation.

For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.

The annual base salary + variable for this role is $228,800- $254,200 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary and variable, this role may also be eligible for benefits and bonuses.

Applications must be submitted within 90 days after the initial posting date to be considered.

#LI-NB #LI-Remote

Average salary estimate

$241500 / YEARLY (est.)
min
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$228800K
$254200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Professional Services Account Executive, Pluralsight

At Pluralsight, the role of Sr. Professional Services Account Executive is pivotal in driving sales for our Instructor-Led Training Services. This exciting remote position allows you to collaborate with our talented Skills Platform Sales Team to develop demand generation strategies and refine our sales approach. Your responsibilities will include managing service bookings, developing tailored demand plans, and maintaining accurate sales pipeline data. You'll engage with clients, educate them about our offerings, and build strong relationships within the sales teams and beyond. If you thrive on creating strategies that translate into successful customer interactions, this role is perfect for you. Your knack for relationship management and familiarity with Salesforce and HubSpot CRMs will be critical in navigating this position. To excel at Pluralsight, you should possess strong communication skills and the ability to inspire and mobilize cross-functional teams. With at least five years of sales experience, you must be motivated by achieving targets while valuing collaboration. If you’re ready to play a significant role in enhancing our services and paving the way for educational growth in the tech space, we want to hear from you! Enjoy the flexibility of a remote position while being integral to our mission of accelerating technology skills development across various industries.

Frequently Asked Questions (FAQs) for Sr. Professional Services Account Executive Role at Pluralsight
What are the responsibilities of the Sr. Professional Services Account Executive at Pluralsight?

The Sr. Professional Services Account Executive at Pluralsight plays a crucial role in managing service bookings for Instructor-Led Training Services, developing demand generation plans, and maintaining accurate sales pipeline data. They work closely with clients and training teams to effectively communicate our services and foster relationships that benefit the sales process.

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What qualifications do I need to become a Sr. Professional Services Account Executive at Pluralsight?

To qualify for the Sr. Professional Services Account Executive position at Pluralsight, candidates should have a Bachelor's degree or equivalent experience plus a minimum of five years in successful sales. Proficiency in Salesforce and HubSpot CRM is also necessary, along with excellent relationship management and communication skills.

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How can the Sr. Professional Services Account Executive contribute to Pluralsight’s mission?

As a Sr. Professional Services Account Executive, you will directly contribute to Pluralsight’s mission by driving demand and enhancing the sales strategy for our Instructor-Led Training Services. Your work will help shape the educational growth of many technology professionals globally.

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What character traits are ideal for a Sr. Professional Services Account Executive at Pluralsight?

Ideal candidates for the Sr. Professional Services Account Executive role at Pluralsight are self-aware, proactive individuals who excel in relationship management. They embrace continuous improvement and feedback, and embody collaboration to strengthen team performance.

Join Rise to see the full answer
What is the compensation for a Sr. Professional Services Account Executive at Pluralsight?

The compensation for a Sr. Professional Services Account Executive at Pluralsight ranges from $228,800 to $254,200 annually. This role may also include performance bonuses and additional benefits, reflecting the candidate’s experience and skills.

Join Rise to see the full answer
Common Interview Questions for Sr. Professional Services Account Executive
Can you describe your experience with managing service bookings in previous sales roles?

When answering this question, emphasize specific instances where you successfully managed service bookings, detailing your strategies for tracking sales and meeting targets. Be concise yet comprehensive to showcase your organizational abilities.

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How do you approach educating clients about your services?

Explain your method for client education, highlighting your communication techniques. Show how you tailor your presentations or discussions based on audience knowledge and specific needs.

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What strategies do you use to maintain an accurate sales pipeline?

Share your approach for utilizing CRM systems like Salesforce or HubSpot to manage and maintain pipeline data. Talk about the importance of regular updates and communication with sales teams to ensure accuracy.

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How do you develop a demand generation plan?

Discuss your process in identifying potential markets and audiences. Share how you assess customer needs and competition, and how you integrate these insights into a structured, actionable demand generation plan.

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Could you give an example of a challenging sales experience and how you overcame it?

Detail a specific challenge you faced in sales, including your analytical process, strategies implemented, and the outcome. This question tests your resilience and critical thinking skills.

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How do you inspire collaboration within cross-functional teams?

Talk about your techniques for building relationships across teams, fostering open communication, and leveraging team strengths. Provide an instance of how you successfully led a collaborative project.

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What techniques do you use to identify new sales opportunities?

Highlight your research methodologies and networking strategies that help you explore and capitalize on new sales opportunities. Discuss your ability to listen to client feedback as a source of insights.

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How do you approach setting and meeting sales targets?

Elaborate on your goal-setting strategies, how you track progress, and your approach to adjusting tactics when necessary. Use past targets you’ve met as examples to illustrate your effectiveness.

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In what ways do you keep up with industry trends that might affect sales?

Share your routine for staying informed about industry trends, such as attending seminars, reading articles, or engaging in professional networks. This will demonstrate your commitment to continuous learning.

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How would you handle objections from a potential client?

Discuss your approach to understanding objections from clients, which includes active listening, empathizing with their concerns, and presenting tailored solutions. Use examples to illustrate your skill in navigating objections.

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Full-time, remote
DATE POSTED
April 14, 2025

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