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C&IB Associate Relationship Manager (F) - job 1 of 2

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Associate Relationship Manager within PNC's Corporate Banking Healthcare organization, you can be based in Irvine, CA, Denver, CO, Dallas or Houston, TX.

Preferences:
Formal credit training
Healthcare experience or experience with middle market clients (revenue of 50mm+)

Licenses: Healthcare - SIE, Series 52 & 63 (79 optional) within 180 days of employment

Job Description

  • Performs or assists in banking activities, including underwriting and/or relationship management and/or product suite activities. Works under supervision and may have limited approval and/or exception authority.
  • Identifies and appropriately mitigates different types of risk, such as regulatory, reputational, operational and credit. Manages risk and may help ensure quality for new and/or existing clients. May assist in the preparation of offerings and/or scorecards.
  • Analyzes information and applies critical thinking skills to design and/or execute client solutions. This may include taking a transaction from request to booking and/or moving a selling conversation from proposal to closed business, inclusive of driving fee income through internal and/or external relationship management. Identifies and/or considers key factors in the decision-making process, such as internal policies/procedures, external regulatory requirements and clients' needs.
  • Interacts with internal/external clients to gather or clarify information and/or expand existing client relationships to develop skills needed to independently generate revenue and deepen share of wallet. Articulates recommendations to customers in response to client servicing and product-related inquiries.
  • As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.
  • Participates in social learning, for example, identifies and networks with business representatives and peers and participates in mentoring, job shadowing and community outreach, to ensure appropriate foundations in credit, product and sales. May participate in formal learning recommended by the business to develop the skills needed to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Client Prospecting, Client Relationship Building, Credit Risk Analysis, Customer Engagement, Financial Analysis, Financial Modeling, Investment Banking, Public Speaking, Relationship Building, Relationship Management

Competencies

Accuracy and Attention to Detail, Business Acumen, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

Public Finance & Healthcare - SIE, Series 52 & 63 (79 optional) within 180 days of employment, Corporate Finance SIE, 79 and 63 (7 optional/with manager approval) within 180 days of employment, Asset Backed Finance SIE, 7, 79 and 63 within 180 days of employment. Other appropriate licenses (e.g. supervisory licenses) may be required at the discretion of the manager.

Pay Transparency

Base Salary: $51,750.00 – $112,125.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 04/04/2025, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Average salary estimate

$81937.5 / YEARLY (est.)
min
max
$51750K
$112125K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About C&IB Associate Relationship Manager (F), PNC

At PNC, we're proud to have a team that stands out as our competitive advantage in the market, and we're eager to welcome a passionate C&IB Associate Relationship Manager to our Corporate Banking Healthcare organization. Based in beautiful Irvine, CA, you'll play a vital role in delivering top-notch banking services to our clients, including healthcare providers and middle-market companies. In this role, you'll perform a blend of banking activities encompassing underwriting, risk management, and relationship-building, all while working closely with our dedicated team. Your critical thinking skills will shine as you analyze client information and design tailored financial solutions that drive our clients' success, helping them navigate through requests to booking and securing closed business deals. You'll interact with internal and external clients to deepen relationships, identify evolving needs, and ensure compliance with regulatory demands. Moreover, you'll have numerous opportunities for professional development through mentoring and networking within our inclusive workplace culture. A successful candidate will possess a relevant degree or equivalent experience, with a strong focus on client engagement, credit risk analysis, and financial modeling. At PNC, we value customer focus and risk management, and we expect our employees to uphold these principles. If you're ready to embark on a rewarding journey with PNC that prioritizes growth—both for you and our clients—apply to be our next C&IB Associate Relationship Manager!

Frequently Asked Questions (FAQs) for C&IB Associate Relationship Manager (F) Role at PNC
What are the responsibilities of the C&IB Associate Relationship Manager at PNC?

As a C&IB Associate Relationship Manager at PNC, you'll be involved in various banking activities including underwriting, relationship management, and analyzing client needs to develop customized financial solutions. You'll manage risks and interact with clients to strengthen relationships and drive revenue. Your analytical skills will be essential in helping prepare offerings and ensuring compliance with regulatory requirements, making this role integral to our Corporate Banking Healthcare organization.

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What qualifications are needed for the C&IB Associate Relationship Manager position at PNC?

To excel as a C&IB Associate Relationship Manager at PNC, candidates typically need a bachelor's degree paired with at least 2 years of relevant professional experience. Skills in client relationship building, credit risk analysis, and financial modeling are crucial. Although formal credit training and healthcare experience are preferred, we consider diverse backgrounds, focusing on your ability to engage with clients effectively and manage risks.

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What type of training does PNC offer for the C&IB Associate Relationship Manager role?

At PNC, we emphasize continuous learning and professional development. As a C&IB Associate Relationship Manager, you'll participate in formal and social learning opportunities, including mentoring relationships and community outreach. Training programs will enhance your skills in credit risk evaluation, client engagement, and sales, setting a solid foundation for your success in Corporate Banking Healthcare.

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What is the eligibility for licenses as a C&IB Associate Relationship Manager at PNC?

In the role of C&IB Associate Relationship Manager at PNC, certain licenses are required to be obtained within your first 180 days of employment. This includes the SIE, Series 52, and Series 63 for Public Finance & Healthcare sectors. These certifications help in ensuring compliance with regulatory standards and reveal PNC’s commitment to professional integrity and excellence.

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How does PNC support work-life balance for C&IB Associate Relationship Managers?

PNC is dedicated to promoting a healthy work-life balance for our C&IB Associate Relationship Managers. We offer flexible working arrangements, along with competitive paid time off, including vacation days, leave for maternity and parental care, and holidays. Our comprehensive benefits package is designed to cater to your needs both professionally and personally, ensuring you feel supported throughout your journey with PNC.

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Common Interview Questions for C&IB Associate Relationship Manager (F)
What strategies do you use to manage client relationships effectively in the C&IB Associate Relationship Manager role?

In managing client relationships, I prioritize open communication and understanding individual client needs. I believe in regular follow-ups to ensure satisfaction and address any concerns promptly. Utilizing a proactive approach, I tailor solutions to enhance their experience and promote loyalty, which is paramount in the Corporate Banking Healthcare sector at PNC.

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Can you describe a situation where you successfully mitigated risk in a banking environment?

Absolutely! In my previous role, I encountered a client with rapidly changing financial circumstances. I conducted an in-depth analysis of their credit profile and proposed a revised lending strategy that minimized the risk exposure. This involved regular monitoring of their financial health and adjustments to accommodate their needs, ultimately safeguarding both client and bank interests.

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How do you prioritize tasks when managing multiple client accounts as a C&IB Associate Relationship Manager?

Prioritizing tasks is crucial in my role. I usually categorize accounts based on urgency and importance, leveraging a task management system to track deadlines. By allocating time blocks for specific client needs and regularly reassessing priorities, I ensure all clients receive the attention they require while maintaining productivity.

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What role does analytical thinking play in the position of C&IB Associate Relationship Manager?

Analytical thinking is central to the C&IB Associate Relationship Manager role. It enables me to assess client data comprehensively and make informed decisions relating to underwriting and risk management. My analytical skills facilitate the identification of trends and potential issues, allowing me to proactively propose solutions that benefit our clients and the bank.

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Describe a time when you had to communicate a complex financial concept to a client. How did you approach it?

In my experience, I once had to explain a complex derivative product to a client who wasn't very financially savvy. I approached it by breaking down the concept into simpler terms and using relatable examples. Visual aids helped clarify the concept further, making them more comfortable with the decision. It’s vital to adjust communication based on client familiarity with financial jargon.

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How do you stay updated on the latest trends in banking and finance relevant to the C&IB sector?

I keep abreast of industry trends by subscribing to financial publications, attending webinars, and participating in networking events. Engaging with peers and mentors within the banking community also provides valuable insights. This continuous learning approach ensures that I remain equipped with knowledge applicable to my role at PNC.

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What techniques do you use to engage clients when proposing solutions?

To engage clients effectively when proposing solutions, I focus on needs-based selling. I begin by listening attentively to their concerns and objectives, followed by presenting tailored solutions aligned with their goals. Utilizing storytelling techniques and demonstrating past success can also significantly enhance client engagement and trust.

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Can you provide an example of how you identified a client's needs and translated that into actionable solutions?

Certainly! I once worked with a healthcare provider whose revenue structure was growing complicated. By conducting comprehensive interviews and analyses, I identified their need for streamlined cash flow management. I proposed a combination of credit products and financial advisory services, which were implemented successfully, increasing their operational efficiency.

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How do you handle difficult clients while maintaining professionalism as a C&IB Associate Relationship Manager?

Handling difficult clients requires a blend of empathy and assertiveness. I listen actively to their concerns and validate their feelings, which often de-escalates tensions. I then clearly outline realistic solutions and next steps, ensuring that I maintain professionalism and demonstrate PNC’s commitment to customer satisfaction.

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What are the essential skills you believe will help you succeed as a C&IB Associate Relationship Manager at PNC?

The key skills necessary for success as a C&IB Associate Relationship Manager at PNC include strong analytical abilities, excellent communication skills, and a proactive approach to relationship management. Furthermore, having a deep understanding of risk assessment and the regulatory environment will also enhance my effectiveness in this role, allowing clients to trust in our solutions.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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