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Network Engineer

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.


The Network Support position is responsible for ensuring the smooth operation of the company's LAN/WAN network connectivity. This role involves network administration, including security management, user account management, and support for various systems and applications.


The Network Support specialist also sets up new computers, peripherals, and controls user access to the network while providing technical assistance, troubleshooting, and addressing recurring issues. Additionally, they may undertake special tasks as directed by senior technical leadership. This role provides operational assistance to the Manager of Network Operations and the Security Analyst.


Essential Duties/Responsibilities:
  • Responsible for ensuring that the LAN/WAN network connectivity of the company is working properly
  • Network administration (including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems and applications support).
  • Supports server, network and desktop hardware, software and applications
  • Set up new personal computers, laptops, printers and other peripherals.
  • Control user access to the network. This includes setting up passwords for individual users and determining which files, programs, or features each person is allowed to use.
  • Respond to requests for technical assistance in person, via phone, electronically
  • Diagnose and resolve technical hardware and software issues
  • Research questions using available information resources
  • Inform management of recurring problems
  • Perform special tasks as directed by the senior technical leadership
  • Meet objectives & goals set forth by management


Required Skills/Abilities:
  • 3-5 years of Network Engineering Experience
  • Networking concepts and technologies (DHCP, DNS, TCP/IP)
  • Remote access technologies (VPN, terminal services)
  • Active Directory administration
  • VMWare virtualization
  • Exchange administration
  • Linus/Unix
  • Ability to communicate orally and written in a professional manner.
  • Works well both alone or in a team setting.
  • Strong analytical skills
  • #LI-VG1


$62,700 - $87,758 a year
Protective’s targeted salary range for this position is $62,700 to $87,758. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.

This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.

Employee Benefits:  

We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.  

 

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.


Diversity and Inclusion:

At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.


We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace all skills and abilities. Our aim is to create an equitable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.


We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.


Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email martina.winston@protective.com.This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  General employment questions should not be sent through this process.

Average salary estimate

$75229 / YEARLY (est.)
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$62700K
$87758K

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What You Should Know About Network Engineer, Protective

Join us as a Network Engineer at Protective in Garden City, NY, where our mission positively impacts millions of lives! In this pivotal role, you will be vital in ensuring our company's LAN/WAN network connectivity runs seamlessly, playing a crucial part in protecting our customers from life's uncertainties. You'll dive into network administration, managing security, user accounts, and various applications and systems. Your experience will shine as you set up new computers, peripherals, and control user access while being the go-to person for technical assistance. Problem-solving is second nature to you, and your expertise will help troubleshoot recurring issues that affect our network's performance. As a Network Engineer, not only will you provide operational support to the Manager of Network Operations and the Security Analyst, but you'll also take on special projects as directed by senior leadership. With 3-5 years of networking experience under your belt, you’re familiar with technologies like DHCP, DNS, TCP/IP, VPN, and more. Your strong communication skills will allow you to excel both independently and as part of a team. The compensation for this role ranges from $62,700 to $87,758 annually, along with comprehensive benefits to secure your well-being. At Protective, we believe in an inclusive culture where everyone can thrive, and we can’t wait for you to join our journey!

Frequently Asked Questions (FAQs) for Network Engineer Role at Protective
What are the main responsibilities of a Network Engineer at Protective?

As a Network Engineer at Protective, you'll be responsible for the smooth operation of our LAN/WAN network connectivity. Your duties will include network administration, security management, user account management, supporting various systems, and troubleshooting technical issues. You'll also assist with setting up new computers and peripherals while controlling user access to the network.

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What qualifications are needed to become a Network Engineer at Protective?

To qualify for the Network Engineer role at Protective, you should have 3-5 years of experience in network engineering. Familiarity with networking concepts like DHCP, DNS, and TCP/IP, alongside proficiency in remote access technologies such as VPN and terminal services, is essential. Experience with Active Directory, VMWare, Exchange administration, and Linux/Unix is also required.

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How does the compensation for a Network Engineer at Protective compare to industry standards?

Protective offers a competitive salary range for the Network Engineer role between $62,700 and $87,758. However, actual salaries may vary based on factors like location, experience, and skills. This compensation is just one aspect of our total employee package, which includes various benefits and incentives.

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What kind of benefits do Network Engineers receive at Protective?

Network Engineers at Protective receive a comprehensive benefits package that includes health, dental, and vision insurance, mental health support, paid time off, a pension plan, and a 401(k) with company matching. Additionally, you'll have access to wellness programs to enhance your overall well-being.

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What is Protective's approach to diversity and inclusion for Network Engineers?

Protective is committed to fostering an inclusive workplace culture where all employees, including Network Engineers, can thrive. Our focus on diversity, equity, and inclusion ensures an equitable environment that supports the growth of all talents, helping to strengthen our teams and improve business outcomes.

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Common Interview Questions for Network Engineer
Can you explain your experience with network administration and its significance in your role?

Certainly! My experience in network administration has been crucial in ensuring reliable connectivity and security. I would discuss specific technologies I've managed, such as DHCP, DNS, and TCP/IP, and emphasize how my proactive management facilitated smooth operations and minimized downtime.

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How do you handle troubleshooting technical issues in network connectivity?

I adopt a structured approach when troubleshooting network issues. First, I gather data about the problem, then work methodically to isolate the cause, whether it's hardware or software related. My goal is to resolve issues quickly while documenting the process for future reference.

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What tools or technologies do you find most effective for network monitoring?

I find tools like SolarWinds and Nagios extremely effective for network monitoring. They provide real-time insights and alerts that help identify potential issues before they impact users. I would explain how I have utilized these tools to maintain optimum network performance in my previous roles.

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How do you manage user access and permissions in a network environment?

Managing user access involves defining roles and permissions according to job functions. I prioritize security by implementing the principle of least privilege, ensuring users have access only to the resources necessary to perform their tasks while regularly reviewing permissions to maintain security.

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Describe your experience with Active Directory and its role in network management?

I've actively managed Active Directory environments, utilizing it for user authentication and authorization. I would detail how I've implemented group policies, managed user accounts, and maintained security settings to support our overall network infrastructure.

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In what situations would you escalate a technical issue to senior leadership?

I would escalate issues that pose significant risks to network security or continuity, or are beyond my troubleshooting capabilities. Being transparent about challenges and providing senior leadership with all necessary information helps expedite solutions and maintains operational integrity.

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Can you provide an example of a successful project you've led in a network engineering capacity?

One notable project was the migration of our email system from an on-premises solution to the cloud. I coordinated with cross-functional teams, developed a detailed migration plan, and executed it with minimal disruption, enhancing our email system's performance and security.

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How do you stay updated with the latest networking technologies and trends?

I dedicate time to continuous learning through webinars, industry conferences, and online courses. Following networking blogs and engaging in online forums also allows me to stay informed about emerging technologies and best practices in network engineering.

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What is your approach to network security as a Network Engineer?

My approach focuses on layered security strategies. I implement firewalls, VPNs, and regular penetration testing to identify vulnerabilities. Additionally, I educate users about phishing attacks and secure practices to enhance our network's overall security posture.

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How do you manage your time and prioritize tasks in a fast-paced environment?

I prioritize tasks based on urgency and impact on network performance. Using project management tools to track progress and deadlines allows me to stay organized and ensure that critical tasks are addressed promptly without compromising quality.

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Founded in 1907, Protective Life is a financial service holding company that specializes in full life insurance. Protective Life is located in Alabama.

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DATE POSTED
March 29, 2025

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