Senior Project Manager (DACH)

As a Senior Project Manager at Rackspace Technology, you will be responsible for the entire lifecycle of technical projects from initiation to delivery. Your tasks will include gathering client requirements, serving as a liaison between stakeholders, and ensuring that all project deliverables meet predefined targets. Additionally, you will monitor project risks and issues, manage changes effectively, and prepare key project documentation, contributing significantly to the overall success of our client engagements.

To succeed as a Senior Project Manager at Rackspace Technology, you should be fluent in both German and English and hold a PMP or Prince2 (Practitioner) certification. Experience in technology projects, particularly in virtualization, application migration, and project management tools, will enhance your profile. Knowledge of IT Service Management, preferably with an ITIL certification, is also highly regarded.

Essential skills for the Senior Project Manager role at Rackspace Technology include excellent time management, communication, and organizational skills. You must possess strong decision-making capabilities and the ability to resolve problems promptly. Additionally, your proficiency with the MS Office suite and a solid understanding of cloud technologies will be invaluable as you lead diverse project teams.

At Rackspace Technology, the work environment for a Senior Project Manager is collaborative and dynamic. You will work with various cross-functional teams and stakeholders, fostering strong relationships that help drive project initiatives. Expect to face challenges that require quick thinking and adaptability, all while being supported by a culture of Fanatical Support that prioritizes innovation and customer success.

Success for a Senior Project Manager at Rackspace Technology is measured by the timely and successful delivery of projects that align with client goals and expectations. This includes adhering to budgets, managing risks effectively, and ensuring client satisfaction throughout the project journey. Regular performance reviews and feedback mechanisms are in place to support your growth and improvement.

In responding to this question, provide specific examples of projects you've managed, highlighting your role in scoping, planning, and executing the project. Discuss your approach to managing resources and dealing with challenges, emphasizing your organization and communication skills.

Discuss your strategies for regular communication, including meetings, updates, and documentation. Emphasize the importance of tailoring communication styles to different stakeholders and ensuring that everyone is aligned on project goals and progress.

Share your methodologies for risk assessment and management. Discuss your proactive approach to identifying potential risks and executing strategies to mitigate them, highlighting specific instances where your efforts prevented issues from escalating.

Explain your process for prioritizing tasks based on project deadlines and impact. Talk about tools or frameworks you use, such as Gantt charts, and how you communicate priorities to your team to ensure timely project delivery.

Describe your approach to understanding stakeholder needs and expectations. Discuss the importance of building relationships and how you navigate conflicts or differing interests to keep everyone aligned and satisfied with project outcomes.

Highlight your flexibility in adapting management styles based on client needs or team dynamics. Provide examples of how you’ve shifted your approach to ensure effective collaboration and successful project delivery.

Use a STAR (Situation, Task, Action, Result) method to detail a specific project where you faced significant challenges. Focus on your resolution strategies and the positive outcome that resulted from your actions.

Emphasize the importance of collaboration in achieving project goals. Discuss how you foster a collaborative environment through regular check-ins, team-building activities, and open communication channels.

Discuss key performance indicators (KPIs) you track, such as timelines, budgets, client satisfaction, and quality of deliverables. Share how you use feedback and data to drive continuous improvement in your project management practices.

Detail your process for managing scope changes, including how you assess their impact and communicate these changes to stakeholders effectively. Highlight your use of change control processes to maintain project integrity.