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Operations Coordinator

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Job Description:

Summary
Under general supervision, the Operations Coordinator II performs clerical functions including receiving, classifying, reconciling, consolidating and summarizing of documents and information. Maintains records or logs. Verifies completion and accuracy of information. Sets up and maintains files and records.

Essential Functions

  • Responsible for providing administrative support to the department: filing, opening mail, typing and answering phones


Additional Responsibilities

  • Performs other duties as assigned.


Skills and Abilities

  • Demonstrates customer service skills
  • Must have customer service skills and telephone etiquette
  • Highly thorough and dependable
  • Requires integrity and trust
  • Friendly and service-oriented
  • Must have sense of humor, work/life balance and decision quality
  • Strong verbal and written communication skills
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as a member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Detailed oriented with excellent follow-up practices


Qualifications

  • H.S. diploma/GED required
  • Two (2) years or more administrative and clerical support experience required


Travel
No

DOT Regulated
No
 

Job Category

Administrative Services

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Hourly

Minimum Pay Range:

20.75

Maximum Pay Range:

20.75

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here.

Average salary estimate

$43140 / YEARLY (est.)
min
max
$43140K
$43140K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Coordinator, Ryder

Are you an organized multitasker with a knack for administrative tasks? Ryder is looking for an Operations Coordinator to join our dynamic team in Alburtis, PA! As an Operations Coordinator II, you’ll play a significant role in supporting our department through various clerical functions such as receiving, classifying, and summarizing documents. You will be responsible for maintaining records, ensuring the accuracy of information, and setting up files to keep our operations running smoothly. Reporting to the management team, your friendly demeanor and strong customer service skills will help you foster professional relationships within the organization. You will handle administrative duties like filing, responding to emails, and answering phones, while also adapting to the fast-paced environment around you. With a high degree of dependability and integrity, you’ll bring a sense of humor and a positive attitude that resonates with your team members. If you have at least two years of clerical support experience and thrive in a collaborative atmosphere, we would love to hear from you. Not only will you enjoy a supportive work culture, but you will also benefit from comprehensive health and welfare benefits, a competitive pay structure, and the potential for an annual bonus! Join us at Ryder and help us elevate our operations to the next level.

Frequently Asked Questions (FAQs) for Operations Coordinator Role at Ryder
What are the primary responsibilities of an Operations Coordinator at Ryder?

The Operations Coordinator at Ryder is pivotal in managing clerical tasks and providing essential administrative support. This role includes receiving, classifying, reconciling, and summing up various documents and information, as well as maintaining accurate records and files. The coordinator will also handle communication within the team, ensuring that all relevant paperwork is processed efficiently.

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What qualifications do I need to become an Operations Coordinator at Ryder?

To become an Operations Coordinator II at Ryder, you should have a high school diploma or GED. Additionally, a minimum of two years of administrative and clerical support experience is required. Candidates must also demonstrate strong verbal and written communication skills, a customer-oriented mindset, and the ability to work independently and collaboratively within a team.

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What skills are necessary for success in the Operations Coordinator role at Ryder?

Success in the Operations Coordinator role at Ryder requires a blend of organizational and customer service skills. Candidates should be detail-oriented, capable of multitasking, and possess strong time management abilities. The ability to create and maintain professional relationships is essential, along with a friendly and approachable demeanor that fosters a positive work environment.

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What kind of work environment can I expect as an Operations Coordinator at Ryder?

As an Operations Coordinator at Ryder, you can expect a dynamic and fast-paced work environment. The company values flexibility, teamwork, and a strong drive to excel in administrative tasks. You'll be encouraged to develop professional relationships and thrive under general supervision while contributing significantly to the department's success.

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Are there opportunities for career advancement from the Operations Coordinator position at Ryder?

Absolutely! Starting as an Operations Coordinator at Ryder opens up numerous paths for career advancement. The company values employee development and offers various training and growth opportunities. Your experience in this role can lead to higher administrative positions or specialized roles within the organization, depending on your career aspirations.

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Common Interview Questions for Operations Coordinator
What are the key responsibilities of an Operations Coordinator?

An Operations Coordinator is responsible for various clerical duties, which include maintaining records, managing filing systems, and ensuring the accuracy of documents. Prepare to discuss how your previous experiences align with these responsibilities during the interview.

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How do you prioritize tasks in a fast-paced environment?

In a fast-paced environment, I prioritize tasks based on their urgency and importance. I typically immerse myself in a detailed planning process, assessing deadlines, and developing a checklist. Highlight any specific strategies you use to maintain organization and efficiency.

Join Rise to see the full answer
Can you provide an example of a time you handled a challenging customer interaction?

Certainly! A past experience where you managed a difficult customer interaction can showcase your problem-solving and customer service skills. Emphasize your ability to maintain composure, actively listen, and work towards finding a satisfactory resolution.

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What motivates you to work as an Operations Coordinator?

My motivation comes from the desire to support my team and contribute to the success of the organization. Discuss aspects of the role you find fulfilling, such as assisting others or keeping things organized.

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How do you ensure accuracy in your clerical work?

I ensure accuracy in my clerical work by implementing a meticulous approach to detail and thorough checks of my work. Share any specific methods you use, like double-checking documents or creating a checklist to minimize errors.

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What software or tools are you familiar with that could assist in this role?

Familiarity with office management software and tools like Microsoft Office Suite, especially Excel for spreadsheets, could prove beneficial. Mention any specific programs you've used extensively that would apply to the Operations Coordinator role.

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Describe your experience with maintaining records and files.

In my previous roles, I routinely maintained organized records and files, ensuring they were easily accessible. Describe your methods for systematization, such as using digital filing systems or physical organization techniques.

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How do you handle confidential information?

Handling confidential information requires a high level of integrity and discretion. I make sure to follow all company policies regarding data handling and only share information with authorized individuals. Provide examples of how you have safeguarded sensitive information in your past roles.

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Why do you want to work at Ryder as an Operations Coordinator?

I admire Ryder's commitment to employee growth and the positive work culture. Emphasize how the company's values resonate with your own aspirations and why the Operations Coordinator position aligns perfectly with your career goals.

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How do you approach teamwork and collaboration?

I believe that clear communication is key to effective teamwork. Describe your proactive approach to collaborating with colleagues and any specific tools or techniques you use to foster a cooperative environment.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 23, 2025

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