Leasing Consultant

As a Leasing Consultant at Sares Regis Group in Reno, your responsibilities include interviewing prospective residents, showing model apartments, qualifying applicants, completing leases, and maintaining positive resident relations. You will be central to creating a welcoming environment for potential renters, ensuring they receive all necessary information about the apartments and community amenities.

To apply for the Leasing Consultant position at Sares Regis Group, you need at least one year of demonstrated sales and customer service experience. While lease-up experience is preferred, it’s not mandatory. Additionally, candidates should possess a high school diploma or GED, alongside strong communication and listening skills.

The work schedule for the Leasing Consultant position at Sares Regis Group in Reno is from Thursday to Monday. This schedule provides a balance that allows you to engage with prospective residents while having a consistent workweek configuration.

The salary range for a Leasing Consultant at Sares Regis Group in Reno is between $20.00 to $21.00 per hour. This position also comes with a competitive benefits package, including health benefits and a 401(K) match, which enhances your overall compensation.

Leasing Consultants at Sares Regis Group enjoy a competitive compensation package consisting of a 401(K) match, rental incentives, bonuses, and health benefits. Regular full-time employees enjoy additional perks like vacation accrual and rental discounts, making it a fantastic opportunity for growth and support.

To prioritize tasks as a Leasing Consultant, I assess immediate needs such as scheduled tours or deadlines for applications. I maintain a daily to-do list and adjust priorities based on resident interactions and urgent requests, ensuring excellent service is always provided.

In a previous role, a customer was unhappy with their unit's maintenance delay. I listened attentively and assured them I would communicate their concerns to management. I then followed up to ensure the issue was prioritized. This improved their experience and built trust.

I utilize a combination of showcasing property features, understanding customer needs, and leveraging social media. Creating engaging tours that highlight unique amenities helps prospective residents visualize their life in the community.

Rejection is part of sales; I view it as an opportunity to learn. After each encounter, I reflect on what went well and what could be improved. Staying positive and not taking it personally helps me engage with the next prospect effectively.

A successful Leasing Consultant is someone who possesses excellent communication skills, is solution-oriented, and has a deep understanding of the property and its target market. Building rapport with residents is crucial for fostering community and trust.

I track daily metrics such as tours and follow-ups, and adjust my strategies if needed. I believe in consistency and actively seeking feedback to refine my process and better meet leasing goals.

I would warmly welcome them and provide an orientation that includes a tour of the amenities, information on community rules, and tips to enjoy living there. Making them feel valued and informed is my priority.

Teamwork is essential in ensuring a seamless experience for residents. Collaborating with maintenance, administration, and marketing teams helps create a supportive environment and addresses residents’ needs more holistically.

I would engage in a conversation to uncover their hesitations. Then, I could provide additional information, address any concerns, or highlight specific benefits of the community to help them make an informed decision.

I admire Sares Regis Group's commitment to quality living experiences. I want to be part of a professional team that values proactive customer service and innovative property management, where I can contribute to residents feeling at home.