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Property Claims Apprentice- Entry Level

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.


Great Place to Work®
Most Loved Workplace® 
Forbes Best-in-State Employer

Property Claims Apprentice- Entry Level

PRIMARY PURPOSE:  To be oriented and trained as new industry professional with the ability to analyze property losses and complete a capstone project.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Completes non-complex projects as assigned by management.
  • Attends and completes designated classroom and field property claims professional training program.
  • Performs on-the-job training activities including:
    • Shadows experts to investigate and assemble facts from an insurance perspective.
    • Documents claims files and properly coding claim activity.
    • Partners with claim lead to observe claim action/processing communication with claimant and client.
    • Supports other adjusters and managers with larger or more complex claims as assigned.
  • Develops and presents a capstone project at the conclusion of the program. 

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Travels as required.

QUALIFICATIONS

Education & Licensing
High school diploma or GED required.

Experience

Two (2) years of related experience or equivalent combination of education and experience required.

Skills & Knowledge

  • Excellent oral and written communication skills, including presentation skills
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiating skills
  • Ability to create and complete comprehensive, accurate and constructive written reports
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:  Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical

  • Computer keyboarding
    Must be able to stand and/or walk for long periods of time.
  • Must be able to kneel, squat or bend.
  • Must be able to work outdoors in hot and/or cold weather conditions.
  • Must be able to climb a ladder. 
  • Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
  • Be able to lift/carry up to 50 pounds
  • Be able to push/pull up to 100 pounds
  • Be able to drive up to 4 hours per day.
  • Must have continual use of manual dexterity

Auditory/VisualHearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.  They are not intended to constitute a comprehensive list of functions, duties, or local variances.  Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

What You Should Know About Property Claims Apprentice- Entry Level, Sedgwick

Are you looking to kickstart your career in insurance and make a real impact in people's lives? Sedgwick is excited to announce the opening for a Property Claims Apprentice - Entry Level in sunny Orlando, FL. This unique opportunity is more than just a job; it's a chance to join a company that values a culture of caring, flexibility, and inclusivity. As a Property Claims Apprentice, you’ll dive into the fascinating world of property claims while being supported every step of the way. You’ll undergo comprehensive training, shadow seasoned professionals, and get hands-on experience analyzing property losses. Throughout the program, you’ll have the chance to not only complete non-complex projects but also develop your analytical skills and enhance your communication abilities. The role also involves documenting claims files, working on larger claims with experienced adjusters, and ultimately presenting your own capstone project to showcase your learning. If you’re driven to challenge yourself and driven to care for others, Sedgwick is the place for you. We offer a workplace that celebrates diversity, promotes growth, and supports overall well-being. Ready to embark on a fulfilling journey where your passion truly meets purpose? Come join us at Sedgwick where together, we can make a difference!

Frequently Asked Questions (FAQs) for Property Claims Apprentice- Entry Level Role at Sedgwick
What does a Property Claims Apprentice do at Sedgwick?

As a Property Claims Apprentice at Sedgwick, you will be learning the ins and outs of property claims handling while completing various assigned projects. Your day-to-day tasks will include shadowing experts, documenting claims files, and participating in on-the-job training that assists you in analyzing property losses and in successfully navigating complex claims.

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What qualifications are needed for the Property Claims Apprentice position at Sedgwick?

To qualify for the Property Claims Apprentice position at Sedgwick, you will need at least a high school diploma or GED, paired with two years of related experience or a suitable combination of education and experience. Strong communication, analytical skills, and the ability to work well in a team are also crucial.

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What training does Sedgwick provide for the Property Claims Apprentice role?

Sedgwick provides extensive training for the Property Claims Apprentice role, which includes classroom instruction and hands-on experience in the field. You will also receive mentorship from experienced claims professionals to help you gain practical knowledge and skills relevant to the insurance industry.

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What opportunities for growth does Sedgwick offer to Property Claims Apprentices?

At Sedgwick, Property Claims Apprentices have access to numerous opportunities for growth. Successful apprentices can climb the career ladder by progressing to roles such as claims adjuster, or other management positions within the company, thanks to the foundational knowledge and experience gained during the apprenticeship.

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Does Sedgwick support diversity and inclusion in the workplace?

Absolutely! Sedgwick is committed to fostering a diverse, equitable, and inclusive workplace. They value unique backgrounds and experiences, which is why they encourage candidates from all walks of life to apply for the Property Claims Apprentice position, even if they feel their experience may not directly align with the job description.

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Common Interview Questions for Property Claims Apprentice- Entry Level
What motivated you to apply for the Property Claims Apprentice role at Sedgwick?

When answering this question, highlight your passion for helping others and your interest in the insurance industry. Emphasize Sedgwick’s commitment to care and diversity, aligning it with your desire to contribute positively to society through your work.

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Can you describe a time when you successfully handled a complex task?

Use the STAR method (Situation, Task, Action, Result) to explain how you managed a challenging situation. Focus on your analytical skills and problem-solving abilities, making sure to connect the example to skills relevant to the Property Claims Apprentice role at Sedgwick.

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How do you handle stressful situations on the job?

Discuss specific strategies you use to manage stress, such as prioritizing tasks, seeking help when needed, and maintaining a positive mindset. Relate your answer to how these methods will benefit you in the dynamic environment of property claims management.

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What skills do you think are essential for a Property Claims Apprentice?

Mention key skills such as strong communication, organizational abilities, analytical thinking, and teamwork. Explain how each of these skills will aid in your success at Sedgwick and in the property claims field.

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What do you expect to learn during your apprenticeship?

Share your eagerness to gain hands-on experience in property claims handling, learn from industry experts, and develop the necessary skills to advance your career in insurance, particularly emphasizing the value of the training programs at Sedgwick.

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How do you prioritize your tasks when working on multiple assignments?

Emphasize your organizational skills by explaining how you assess urgency and importance. Demonstrating your ability to use tools or methods for effective task management can illustrate your preparedness for the role’s responsibilities.

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Why is diversity important in the workplace?

Share your thoughts on how diverse perspectives fuel creativity, innovation, and better decision-making. Connect this discussion to Sedgwick’s values and how a diverse working environment can enhance team dynamics and customer service in the property claims sector.

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What do you think is the most challenging aspect of a Property Claims Apprentice role?

Discuss challenges such as managing the emotional aspects of claims processing or navigating complex policies, while reinforcing your readiness to face those challenges and your commitment to learning and growing through them.

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How can effective communication impact the claims process?

Describe how clear and concise communication can lead to better understanding between clients and claim adjusters, reducing confusion and helping to expedite the claims process, which is crucial in the Property Claims Apprentice role.

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What would you do if you made a mistake on a claim?

Highlight your accountability and willingness to learn by explaining how you would approach rectifying the error, communicate openly with your team, and take steps to ensure it doesn’t happen again in the future.

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Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain hea...

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Full-time, on-site
DATE POSTED
April 10, 2025

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