Housekeeper - job 6 of 8

As a Housekeeper at Senior Lifestyle, your main responsibilities will include the general cleaning of resident apartments, hallways, and other common areas. You'll also prepare empty apartments for new residents, ensuring they are move-in ready. Additionally, responding quickly to resident needs and emergencies is key in this role to maintain guest satisfaction.

To apply for the Housekeeper position at Senior Lifestyle, you don't necessarily need prior experience as we provide training. However, you should be able to communicate clearly in English, possess problem-solving skills, and maintain a positive demeanor towards residents and coworkers. We value a friendly attitude and the ability to make independent decisions when needed.

Absolutely! At Senior Lifestyle, we understand that not everyone comes with housekeeping experience. That's why we offer comprehensive training for our new Housekeepers. You'll gain valuable skills and knowledge to help you thrive in your role and contribute positively to our resident community.

As a Housekeeper at Senior Lifestyle, you'll enjoy a comprehensive benefits package that includes health, dental, and vision insurance, as well as retirement benefits. We also offer short-term and long-term disability coverage, paid time off, and access to DailyPay, an app that allows you to access your earned wages before payday!

Yes, Senior Lifestyle requires all employees, including Housekeepers, to provide proof of COVID-19 vaccination. However, exemptions can be made for medical, religious, or personal beliefs in compliance with government requirements.

It's important to be familiar with various cleaning techniques, including dusting, vacuuming, and sanitizing surfaces. Discuss your experience with different equipment and products that can ensure effective cleaning while being mindful of safety and health standards.

When prioritizing tasks, I focus on high-traffic areas and any specific requests from residents first. Sharing how you create a cleaning schedule or checklist can also showcase your organizational skills and ability to manage time effectively.

In your response, select a situation where your quick thinking and calm demeanor resolved a problem. This could be anything from a cleaning mishap to a resident needing assistance. Highlight how you communicated with others and ensured safety.

Emphasize that you appreciate constructive feedback and see it as a way to improve. Discuss specific examples where you've received feedback and made adjustments to your cleaning methods or your approach to resident interactions.

Highlight the importance of creating a safe, clean, and inviting environment for seniors, ensuring their comfort and well-being. Express empathy and understanding of their needs and how a clean living space contributes to their quality of life.

Share your strategies for staying motivated, such as focusing on the end result of your efforts, setting personal goals, and the satisfaction that comes from positively affecting residents' lives with your work.

Discuss your approach to clear communication, such as using friendly and accessible language, actively listening to ensure understanding, and being responsive to their needs or concerns in a timely manner.

In such situations, emphasize the importance of listening to the resident's concerns, apologizing for any inconvenience, and working promptly to resolve the issue to their satisfaction, showing responsiveness and care.

Explain your awareness of safety protocols, including using appropriate cleaning products, safely handling equipment, and ensuring walkways are clear to prevent falls. Discuss any training you've had that relates to workplace safety.

Express your motivation for wanting to enhance the lives of residents and contribute to a supportive community. You can also mention any alignment with the company's values, especially around HEART - Hospitality, Excellence, Appreciation, Respect & Teamwork.