Houseperson

As a Houseperson at Senior Lifestyle, your main responsibilities include maintaining the cleanliness of resident apartments and common areas, cleaning hallways, assisting in preparing apartments for new residents, and ensuring quick responses to resident needs. Your role is essential in creating a welcoming and tidy atmosphere for everyone.

No prior experience is necessary to apply for the Houseperson position at Senior Lifestyle. We are committed to training applicants who show a positive attitude and a willingness to learn, making it a great opportunity for those new to the workforce or seeking to switch careers.

The work schedule for a Houseperson at Senior Lifestyle includes approximately 32 hours per week, typically consisting of two day shifts and two evening shifts. This flexible schedule allows for a balanced work-life experience while fulfilling your role in maintaining our community.

To be considered for the Houseperson role at Senior Lifestyle, you should be able to communicate effectively in English, demonstrate a positive demeanor, and be capable of making independent decisions as required. A willingness to learn and a commitment to teamwork are also essential.

Senior Lifestyle provides a comprehensive benefits package for eligible Houseperson employees, including health, dental, and vision insurance, retirement benefits, paid time off, and the option to access earned wages early through DailyPay, ensuring financial flexibility.

To effectively answer this question, explain your approach to prioritization. Discuss how you assess the needs of common areas and apartments, and mention any strategies like checking high-traffic areas first or focusing on resident requests to ensure satisfaction.

When answering this question, share a specific example from past experiences or, if inexperienced, discuss how you would remain calm, follow protocols, and seek assistance from colleagues to manage emergencies effectively.

Discuss your cleaning routines, emphasizing safety protocols such as using proper cleaning agents, ensuring equipment is functional, and being vigilant about potential hazards to maintain a safe environment for all residents.

Explain your conflict resolution strategy. Focus on communication by discussing the importance of addressing issues respectfully, listening to the coworker's perspective, and striving for a collaborative resolution to maintain a positive workplace.

It’s important to highlight the value of having a positive attitude and strong communication skills. Discuss how maintaining kindness and professionalism can significantly impact resident experiences and foster teamwork.

Your response should emphasize active listening and responsiveness. Explain that you would regularly check in with residents, ask for feedback on your work, and be proactive in addressing their concerns or needs promptly.

Share your motivations. You might express a passion for service-oriented work, alignment with the company's values of HEART, and a desire to contribute positively to the lives of residents in the community.

Discuss any cleaning techniques you know, such as proper dusting methods, effective use of cleaning tools, and best practices for sanitizing surfaces. If inexperienced, express a willingness to learn appropriate techniques during training.

Outline your approach to time management, such as creating a prioritized list of tasks at the beginning of each shift and adjusting as necessary to accommodate unexpected cleaning requests or emergencies.

In your answer, highlight the importance of addressing complaints with empathy. Explain that you would listen to the resident's concerns, apologize if appropriate, and take immediate action to rectify the situation, ensuring the resident feels valued and respected.