Per Diem Housekeeper

As a Per Diem Housekeeper at Senior Lifestyle, you will be responsible for maintaining cleanliness in resident apartments, hallways, and other common areas. Your duties will include ensuring resident satisfaction by addressing their needs and requests efficiently, preparing vacant apartments for new residents, and maintaining a welcoming environment that reflects our HEART values.

No prior experience is required for the Per Diem Housekeeper position at Senior Lifestyle, as we provide helpful training. However, you must have excellent communication skills in English, be able to make independent decisions, and maintain a friendly and positive attitude towards our residents and co-workers.

The Per Diem Housekeeper position at Senior Lifestyle offers flexibility, with shifts primarily occurring on weekdays during the first shift. This allows you to manage your time effectively while making a meaningful contribution to our residents' lives.

Yes! Senior Lifestyle offers a range of benefits for eligible team members, including health, dental, vision, retirement plans, paid time off, and even free hot lunches daily, making your work environment supportive and rewarding.

To ensure resident satisfaction as a Per Diem Housekeeper at Senior Lifestyle, it’s essential to respond promptly and effectively to their needs, maintain cleanliness in all areas, communicate positively with residents and co-workers, and embody our HEART values throughout your interactions.

When answering this question, emphasize a systematic approach, mentioning key steps such as assessing the space, prioritizing areas based on usage, and using appropriate cleaning supplies to ensure thorough cleanliness and safety for residents.

Explain your time management skills and ability to prioritize tasks effectively. Highlighting your flexibility and willingness to accommodate urgent requests demonstrates your commitment to resident satisfaction.

Use the STAR method (Situation, Task, Action, Result) to describe an accurate scenario where you demonstrated problem-solving skills, decisiveness, and a calm demeanor, showing how you prioritized safety and resident comfort.

Discuss how you connect with the mission of the organization, derive satisfaction from creating welcoming environments, and enjoy the rewarding aspects of seeing the direct impact of your hard work on residents' lives.

Explain the importance of active listening, providing clear and concise information, and being approachable. Mention how you believe it fosters a positive and cooperative working environment.

Share your methods for assessing urgency and importance in your cleaning tasks, perhaps mentioning a checklist or schedule that helps you stay organized while ensuring that resident needs are met promptly.

When elaborating on teamwork, you can mention how collaboration, open communication, and mutual support contribute to maintaining high service standards and a harmonious work atmosphere.

Express an understanding of potential challenges, such as time management during peak hours, but frame your response by discussing how you approach these challenges proactively and positively.

Share your passion for providing excellent service and connecting with the resident community, as well as admiration for the company's commitment to HEART values which resonate with your personal ethos.

Describe any personal strategies or tools you use, such as checklists or schedules, which enable you to keep track of tasks while ensuring thoroughness and efficiency in your work.