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Job details

Director of Resident Programs (Skilled Nursing)

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for

planning and leading daily programs and special events that enhance the lifestyle for residents and highlights the positive aspects of life at a Senior Lifestyle Community.   

This position requires an individual who:

  • Exhibits creativity, innovation and willing to try new things
  • Is a source of positive energy and inspiration to the residents, families, and team members
  • Is capable of leading daily community programs independently with confidence
  • Is able to pivot in the event of an event no-show, cancelation or other unanticipated interruption to the schedule
  • Is able to create and nurture community at large partnerships to enhance life for the residents

This position reports to the Executive Director and may be required to supervise other staff positions.  

Job Description

  • Foster a fun work environment centered around celebrating the lives of our residents
  • Plan and lead daily programs within the community
  • Develop opportunities for team members from other departments to create and lead programs 
  • Plan and execute special events for residents in collaboration and partnership with the sales and marketing departments
  • Recognize and honor the individuality, diversity, and spirituality of all residents when planning programs, events and holiday celebrations
  • Develop rapport with residents to encourage participation in community programs and events
  • Acknowledge, understand and promote the SLC wellness model by offering opportunities for residents to experience programming in 7 areas of wellness (physical, social, emotional, spiritual, intellectual, vocational, & environmental) 
  • Develop and distribute a monthly calendar of events and newsletter that meets SLC program and brand standards by the first of each month
  • Organize and lead trips outside the community to enhance the opportunities for residents to remain connected to the greater community 
  • Develop partnerships inside of and outside of the community to enhance program and event offerings
  • Promote the lifestyle at the community through an active social media presence and positive partnership with the sales and marketing departments 
  • Oversee the resident ambassador program
  • Support and participate in setting up the seasonal/holiday décor of the community
  • Responsible for keeping program flyers, bulletin boards and digital signs up to date and meeting SLC and Brand standards.  
  • Perform work tasks in a way that preserve each resident’s dignity, privacy, and confidentiality
  • Responsible for hiring, training, developing and mentoring dept employees in accordance with Senior Lifestyle Corporation Human Resources guidelines
  • Secure and maintain all department equipment and supplies
  • Manage the department budget and expenses
  • Document and maintain all records as required to effectively manage the department 

Qualifications

Level of Formal Education: A Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
Years of Experience: Entry-level (0-3+ years)
Type of Experience: Must have experience leading small or large group events
Language Skills: Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with all others.
Technical Competencies: Must be competent with computer applications including Microsoft Suite, Outlook Email, Online learning portals, and Social Media 
Personal Attributes: 

  • Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers
  • Willingness to try something new
  • Enthusiastic, positive demeanor that encourages residents, employees, and family members to engage with the programs of the community

Other/Preferred: event planning, experience leading small and large group programs, experience coordinating community partnerships, specialty skills such as: fitness certification, musically inclined, or artistic skills are preferred 

Driving Requirements
Does this job require the ability and license to drive an automobile? Yes       

Management/Supervisory Authority 
Does this job manage or supervise associates? Yes    

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

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CEO of Senior Lifestyle
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Jon DeLuca
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Average salary estimate

$50000 / YEARLY (est.)
min
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$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director of Resident Programs (Skilled Nursing), Senior Lifestyle

Are you looking to make a significant impact in the lives of seniors? As the Director of Resident Programs at Senior Lifestyle, located right in the heart of Cincinnati, you will be at the forefront of enhancing the daily lives of our residents through engaging programs and events. This is a fantastic opportunity for someone with a passion for creativity and community, where you'll plan and lead daily activities that celebrate the individuality and diversity of our residents. Your role is crucial in fostering a vibrant atmosphere where everyone feels included and appreciated. From organizing community outings to executing special events alongside our talented sales and marketing teams, your innovation and positive energy will shine through every initiative. You'll also be responsible for building partnerships that enrich our programming, ensuring that our residents experience a holistic wellness model covering everything from physical activities to spiritual pursuits. If you are someone who enjoys a fast-paced environment and has the knack for problem-solving in unexpected situations, this position might be the perfect fit for you. Plus, you'll have the chance to mentor and develop your team, contributing to an inspiring work culture dedicated to uplifting the lives of our community members. You won’t just manage the programs — you'll lead with heart and empower those around you. Come help us create unforgettable moments for our residents at Senior Lifestyle!

Frequently Asked Questions (FAQs) for Director of Resident Programs (Skilled Nursing) Role at Senior Lifestyle
What responsibilities does a Director of Resident Programs at Senior Lifestyle have?

The Director of Resident Programs at Senior Lifestyle is charged with planning and leading daily activities and special events that promote an enriching community life for seniors. This includes collaborating with different departments to create impactful experiences, leading community programs that support wellness across various dimensions, and developing partnerships that enhance engagements. The role also encompasses administrative tasks like budgeting, maintaining event calendars, and overseeing staff development.

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What qualifications are needed for the Director of Resident Programs position at Senior Lifestyle?

To qualify for the Director of Resident Programs role at Senior Lifestyle, candidates should have a Bachelor’s degree or equivalent experience, ideally related to community engagement or event planning. Prior experience in leading group programs is preferred, along with strong communication skills and a positive attitude that fosters engagement among residents and staff.

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How does the Director of Resident Programs contribute to seniors' wellness at Senior Lifestyle?

In the role of Director of Resident Programs at Senior Lifestyle, the individual enhances seniors' wellness by organizing activities across multiple dimensions, including physical fitness, social interaction, and emotional well-being. This is accomplished through thoughtful program planning that respects each resident’s background and preferences, thus creating a holistic approach to community living.

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What skills are important for a successful Director of Resident Programs at Senior Lifestyle?

Essential skills for a successful Director of Resident Programs at Senior Lifestyle include strong organizational abilities, creativity in program planning, and excellent interpersonal communication. Candidates should also exhibit flexibility and the capacity to handle unforeseen challenges, along with proficiency in using social media and technical applications to promote community events effectively.

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What makes the Director of Resident Programs role rewarding at Senior Lifestyle?

The Director of Resident Programs at Senior Lifestyle finds their work rewarding through the direct impact they have on improving residents' lives. By fostering a vibrant community atmosphere and ensuring that every program resonates with the residents’ diverse lifestyles, the director plays a vital role in nurturing a sense of belonging and joy in their daily lives.

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Common Interview Questions for Director of Resident Programs (Skilled Nursing)
How would you describe your experience in planning events for seniors?

In responding to this question, focus on specific events you've planned that catered to seniors, including the scope, resources used, and outcomes. Highlight your creativity and adaptability in programming, showcasing your ability to connect with residents and meet their diverse needs.

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What strategies would you use to engage residents in community programs?

Discuss strategies that prioritize resident involvement, such as conducting surveys or having open forums to gather input and feedback. Highlight how you’d foster a sense of community through building relationships, using personal stories to illustrate your points.

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How do you handle unexpected challenges during an event?

Use this opportunity to share examples of previous experiences where you successfully navigated interruptions. Emphasize your problem-solving skills and the importance of remaining calm, flexible, and resourceful while keeping residents' experiences positive.

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Can you give an example of how you promoted a program through social media?

Provide specific examples of social media campaigns you’ve developed to showcase programs, detailing platforms used, audience engagement strategies, and measurable outcomes that illustrate the success of your promotion efforts.

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How do you ensure diversity and inclusivity in programming?

Discuss methods like conducting needs assessments, involving residents in planning, and tailoring programs to address diverse backgrounds and lifestyles. Highlight the importance of designing programs that reflect and respect this diversity.

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What experience do you have with budgeting for programs?

Be prepared to talk about your experience managing budgets, from estimating costs and tracking expenses to ensuring programs are financially sustainable. Provide examples showing how you maximized resources for successful programming.

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How would you handle a resident who is reluctant to participate in programs?

Discuss your approach to building rapport and understanding with residents. Mention strategies like one-on-one conversations to identify barriers and actively encouraging participation through tailored programs that meet their interests.

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What is your philosophy on teamwork in a community setting?

Share your belief in collaboration and mutual support among team members to achieve common goals. Provide examples of successful team initiatives you led or contributed to that enhanced program offerings or community spirit.

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How do you measure the success of your programs?

Discuss methods of evaluating success, such as collecting feedback from residents and families, observing participation rates, and adjusting programs based on this data. This shows that you value continuous improvement for program effectiveness.

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What role does communication play in your approach as a Director of Resident Programs?

Elaborate on the significance of clear and effective communication with residents, families, staff, and other stakeholders. Provide examples of how good communication has positively influenced program execution or resident satisfaction in your past roles.

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Every day Senior Lifestyle's caring team members purposefully brighten and enrich the lives of those we serve with dedication to our Core Values: HEART - Hospitality, Excellence, Appreciation, Respect and Teamwork.

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Full-time, on-site
DATE POSTED
April 12, 2025

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