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Field Engineer

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Job Description

ArcLight Wireless is a world-class provider of RF systems engineering, network services, and technical expertise for the cutting-edge companies in the wireless industry. We offer field test services, custom software verification, and carrier technical account management to provide intelligent solutions to our clients' issues. We are a flexible organization that can adapt to changing needs.

 

We are currently seeking bright, motivated wireless engineers to join our growing team in Dallas, TX

Role Description

This is a full-time on-site role for a QA Engineer I located in the Dallas, TX market. This role is for a Field Tester, meaning your assignments may vary each day based on test location and assigned testing which will be executed at either stationary or mobility test locations. The QA Engineer III will be responsible for test execution, quality assurance, manual testing, software testing, and post-processing logs. Also, they will be in charge of other duties such as maintaining inventory (check in/out procedures while maintain security protocols), shipments to/from office location, some travel if/when required and sending daily reports.

Qualifications

Qualifications

  • Experience in test execution, quality assurance, manual testing and software testing, modem, network and application log analysis
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills
  • Excellent word and excel skills
  • Bachelor's degree in Computer Science, Engineering, or related field
  • Experience with mobile device testing is a plus
  • Experience with automation testing tools is a plus
  • 5G basic understanding of all the major concepts

 

Preferred Qualifications

  • Experience with MediaTek, Samsung, and Qualcomm Chipsets
  • Experience in creating detailed technical reports
  • Basic knowledge of python, ability to read and understand code with the intention of making minor configuration changes to scripts
  • Some basic knowledge of visual basic and creating excel macros
  • Experience with PowerBi or other tool for creating reports from CSV or DB
  • Basic knowledge of DB architecture and how to formulate SQL query
  • Strong familiarity with 5G Data Performance KPIs and Call Performance KPIs
  • Basic understanding of e911 procedure and LPP
  • Experience troubleshooting network and device side issues.
  • Familiar with JIRA systems
  • Familiar with writing defect reports and providing excellent communication to the customer.
  • IMS protocol understanding

Additional Information

Benefits

  • Competitive salary.
  • Comprehensive health, dental, and vision insurance for full time employees.
  • Retirement savings plan.
  • Continuous professional development and training opportunities.
  • A dynamic, collaborative work environment.
  • Access to cutting-edge cryptographic technology and tools.

Physical Demands of the Job

  • Stand: Occasionally
  • Move or traverse: Frequently
  • Sit: Constantly
  • Use hands: Constantly
  • Reach with hands and arms: Occasionally
  • Climb or balance: Occasionally
  • Stoop, kneel, crouch or crawl: Occasionally
  • Talk/hear: Constantly
  • Taste/Smell: Occasionally
  • Lift/carry/push or pull: Occasionally 30 lbs

Additional information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback.  Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Average salary estimate

$65000 / YEARLY (est.)
min
max
$50000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Field Engineer , SGS

ArcLight Wireless is on the lookout for a dedicated Field Engineer to join our vibrant team in Dallas, TX. In this hands-on, full-time role, you will dive into the exciting world of wireless technology, where every day presents new challenges and opportunities for growth. As a Field Tester, your responsibilities will range from executing tests at various locations to engaging in manual and software testing. You'll be responsible for quality assurance, analyzing modem and application logs, and may sometimes find yourself on the move, as travel might be part of the gig! You’ll maintain security protocols while keeping track of inventory and shipments, all while sending prompt daily reports to keep everyone in the loop. To thrive in this role, you'll need a strong analytical mindset, great communication skills, and proficiency in tools like Excel and Word. If you possess a Bachelor’s degree in Computer Science, Engineering, or a related field and have experience with mobile device testing and network analysis, we want to hear from you! At ArcLight Wireless, we’re not just about business; we strongly believe in fostering an environment of innovation and teamwork, where each voice is valued. If you have a curious mind and a passion for wireless systems engineering, this is the role where you can truly shine and make a difference in the industry.

Frequently Asked Questions (FAQs) for Field Engineer Role at SGS
What are the responsibilities of a Field Engineer at ArcLight Wireless?

As a Field Engineer at ArcLight Wireless, your main responsibilities include executing field tests, performing quality assurance, and conducting both manual and software testing. You'll be analyzing modem and application logs, maintaining inventory with strict security protocols, and managing shipments to and from the office. Also, your role will occasionally involve travel based on testing needs and reporting your findings daily to ensure transparency within the team.

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What qualifications are required for the Field Engineer position at ArcLight Wireless?

To qualify for the Field Engineer role at ArcLight Wireless, candidates need a Bachelor's degree in Computer Science, Engineering, or a related field. It’s essential to have experience in test execution, manual and software testing, and strong analytical skills. Additionally, familiarity with mobile device testing and basic knowledge of 5G concepts will be beneficial. Skills in Excel and Word, along with effective communication abilities, are also important for success in this role.

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Do I need experience with specific technologies for the Field Engineer role at ArcLight Wireless?

While the basic qualifications involve general testing and analysis skills, experience with MediaTek, Samsung, and Qualcomm chipsets, along with some knowledge of Python, are considered a plus for the Field Engineer position at ArcLight Wireless. Knowledge of creating technical reports, using PowerBi, and SQL query formulation can also give you an edge in this role.

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What physical demands are associated with the Field Engineer position at ArcLight Wireless?

The Field Engineer role at ArcLight Wireless involves various physical demands. You may need to stand and move frequently, while sitting is a constant part of the job. Occasionally, you may be required to lift or carry items up to 30 lbs, climb, balance, or stoop. It's essential to be physically prepared for the dynamic nature of this hands-on position.

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What benefits can I expect as a Field Engineer at ArcLight Wireless?

As a Field Engineer at ArcLight Wireless, you'll enjoy a competitive salary alongside comprehensive health, dental, and vision insurance for full-time employees. The company also offers retirement savings plans and continuous opportunities for professional development and training, ensuring that you can grow your skills in a dynamic and collaborative work environment.

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Common Interview Questions for Field Engineer
Can you describe your experience with quality assurance in field testing?

When answering this question, highlight specific examples of quality assurance tasks you've performed, such as conducting tests, analyzing results, and ensuring compliance with standards. Discuss any tools you’ve used, the types of tests you handled, and how your efforts contributed to improved quality in previous projects.

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What testing methodologies are you familiar with as a Field Engineer?

In your response, you could mention methodologies like manual testing, software testing, and agile testing processes. Discuss how these have influenced your approach to quality assurance, and provide examples of how you’ve successfully implemented these methodologies in past roles.

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How do you troubleshoot network issues while performing your field tests?

In your answer, outline the systematic approach you take to troubleshoot network issues. Explain the diagnostic tools you use, how you interpret data, and the steps you take to identify root causes. Providing a specific example of a successful troubleshooting experience can further strengthen your response.

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Describe your experience with mobile device testing.

When responding to this question, outline the types of mobile devices you’ve tested and the specific testing protocols you followed. Talk about the tools you used for testing and any results you obtained that benefited your team or company.

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What software testing tools have you used in your previous roles?

In your response, mention the testing tools you are proficient with, such as JIRA for tracking defects and managing projects, and any automation tools that you’ve experience with. Discuss how these tools have improved efficiency and accuracy in your testing processes.

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How do you maintain security protocols while managing inventory?

Your answer should focus on the importance of security in inventory management. Describe the specific procedures you follow, such as check-in/check-out processes, regular audits, and access control measures, to ensure the protection of confidential information and resources.

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Can you give an example of a successful project you worked on as a Field Engineer?

Share a concise story that details your role in the project, the objectives, challenges faced, and the ultimate outcome. Highlight your contributions and emphasize any skills you used or lessons learned that demonstrate your capabilities as a Field Engineer.

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What strategies do you use for effective communication in a team setting?

Discuss specific communication strategies you employ, such as regular team meetings, providing updates on testing progress, and using collaboration tools effectively. Highlight how keeping lines open fosters a positive team dynamic and leads to successful project outcomes.

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How do you stay updated on industry trends and technologies related to wireless systems?

In your answer, talk about the resources you utilize to keep up with industry trends, such as attending workshops, participating in webinars, and reading relevant journals. Convey the importance of continuous learning and how it enables you to bring new insights into your work.

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What motivates you to work in the wireless engineering field?

Here, you should express your passion for technology and innovation. Discuss what excites you about the field, whether it's solving complex problems, the rapid advancements in wireless technology, or the impact of your work on everyday users.

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SGS is an inspection, verification, testing, and certification company. The company inspects agricultural products, minerals, petroleum and petrochemicals, motor vehicles, and consumer goods. SGS is headquartered in Geneva, Switzerland.

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Full-time, on-site
DATE POSTED
February 21, 2025

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