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Mobile Device Test Engineer II - job 1 of 2

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Job Description

General Description: The Cellular Test Engineer II position is intended to be a technical resource within the ArcLight Wireless team that can function independently or within a team working with less senior engineers and OEM research and development teams. Engineers will be testing mobile devices against customer specific specifications.

- Starting compensation is based on experience.
- No H1 Sponsorship.
- Must Already be in Chicago or willing to relocate at own cost

Primary Responsibilities/Tasks:

  • Execute customized test plans to verify performance of mobile devices.
  • Create test cases intended to stress the software and hardware of the device under test in order find and analyze bugs in the device.
  • Test devices as a consumer to find items that can impact the quality of the use experience.
  • Perform testing and engineering services for wireless clients in both stationery and mobile locations.
  • Report results in a clear and concise manner to management or customers
  • Ability to manage yourself and develop your own solutions to problems and issues.
  • Support less experienced engineers in their jobs to assure the overall quality of the team.

Qualifications

Work Experience Requirements:

  • 2+ years of experience with testing of consumer products or mobile devices
  • Log file analysis and debugging
  • Modem test experience
  • 2+ years experience with tools such as QXDM, ELT, QPST, QCAT, or other diagnostic tools
  • Excellent PC experience, familiar with Windows Office, saving files, creating folders, installing device drivers, troubleshooting common Windows problems.
  • Experience with different mobile operating systems such as Android and iOS
  • Dependable, trustworthy, good attention to detail, organized and efficient

Education Requirements: Bachelor of Science in related engineering major (EE, CE, CS, etc.)

The Ideal Candidate. At ArcLight Wireless, our strength comes from a diverse group of talented, creative, and ambitious professionals. An exceptional candidate will possess a mix of business savvy and technological prowess and will drive results-oriented processes. Due to our customer-centric approach, we are also looking for diligent and considerate communications experts.

Location: Chicago

Job Type: Full-time on-site in Chicago (not remote)

Additional Information

Benefits

  • Competitive salary.
  • Comprehensive health, dental, and vision insurance for full time employees.
  • Retirement savings plan.
  • Continuous professional development and training opportunities.
  • A dynamic, collaborative work environment.
  • Access to cutting-edge cryptographic technology and tools.

Physical Demands of the Job

  • Stand: Occasionally
  • Move or traverse: Frequently
  • Sit: Constantly
  • Use hands: Constantly
  • Reach with hands and arms: Occasionally
  • Climb or balance: Occasionally
  • Stoop, kneel, crouch or crawl: Occasionally
  • Talk/hear: Constantly
  • Taste/Smell: Occasionally
  • Lift/carry/push or pull: Occasionally 30 lbs

Additional information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback.  Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Average salary estimate

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$60000K
$80000K

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What You Should Know About Mobile Device Test Engineer II, SGS

At SGS, we're on the lookout for a passionate Mobile Device Test Engineer II to join our dynamic ArcLight Wireless team in Chicago! If you love diving deep into the functionality of mobile devices and enjoy testing them against specific customer requirements, this is the perfect role for you. As a Mobile Device Test Engineer II, you’ll be responsible for executing tailored test plans that verify the performance of the latest devices. Your main task will involve creating innovative test cases that will push the software and hardware to their limits to uncover any bugs that could affect user experience. Think of yourself as a consumer detective investigating everything that could go wrong with a device! Collaboration is at the heart of what we do, and you’ll have opportunities to support less experienced engineers, ensuring that our team maintains the highest quality standards. We’re looking for someone with at least 2 years of experience in consumer product testing, including practical knowledge of diagnostic tools like QXDM and ELT, and familiarity with mobile operating systems like Android and iOS. If you’re a detail-oriented, tech-savvy individual ready to make a substantial impact at SGS, we would love to hear from you! Let’s work together to create top-quality mobile experiences for users around the world.

Frequently Asked Questions (FAQs) for Mobile Device Test Engineer II Role at SGS
What are the main responsibilities of a Mobile Device Test Engineer II at SGS?

As a Mobile Device Test Engineer II at SGS, your primary responsibilities include executing customized test plans to verify mobile device performance, creating test cases to uncover bugs, and testing devices from a consumer standpoint to enhance user experience. You'll also report test results clearly to management and support less experienced engineers to ensure a high-quality output from the team.

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What qualifications are required for the Mobile Device Test Engineer II position at SGS?

To qualify for the Mobile Device Test Engineer II role at SGS, applicants should possess a Bachelor of Science in a related engineering field and have at least 2 years of experience in testing consumer products or mobile devices. Additionally, experience with tools such as QXDM and ELT, as well as familiarity with Android and iOS operating systems, is crucial.

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What kind of work environment can a Mobile Device Test Engineer II expect at SGS in Chicago?

At SGS in Chicago, a Mobile Device Test Engineer II will enjoy a collaborative and dynamic work environment. The company emphasizes professional development and offers opportunities to work with cutting-edge technology, while encouraging innovative ideas and a culture of teamwork.

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Does SGS provide any benefits for Mobile Device Test Engineer II employees?

Absolutely! SGS offers a competitive salary along with comprehensive health, dental, and vision insurance for full-time employees. You'll also have access to a retirement savings plan, continuous training opportunities, and a supportive work environment.

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Is the Mobile Device Test Engineer II position at SGS remote or on-site?

The Mobile Device Test Engineer II position at SGS is a full-time on-site role located in Chicago, IL. This means you'll be working collaboratively with your team in person rather than remotely.

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Common Interview Questions for Mobile Device Test Engineer II
What experience do you have with mobile device testing and diagnostic tools?

When answering this question, focus on specific tools you've used such as QXDM or ELT. Share examples of test cases you've created and describe how you handled bug detection and analysis during those testing phases.

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Can you describe a challenging testing scenario you've faced and how you overcame it?

Share a specific example where you encountered a complex issue during testing. Highlight the techniques you employed to identify the problem, whether it was through detailed log analysis or collaborating with your team for solutions.

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How do you ensure the quality of your test reports?

Discuss your methodical approach to reporting results, emphasizing clarity and conciseness. Mention any tools or formats you prefer to use, and how you tailor reports to meet the needs of various stakeholders, including engineers and management.

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What steps do you take to stay updated on the latest trends in mobile testing?

Explain your proactive approach to continuous learning, such as attending industry conferences, participating in webinars, or engaging with professional communities focused on mobile testing. Mention specific resources you follow to stay informed.

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How do you prioritize tasks when working on multiple testing projects?

Talk about your time management skills and specific tools or methodologies you use to prioritize tasks. You can mention how you assess project timelines, complexity, and resource availability to determine your focus areas.

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What methodologies do you find most effective for test case design?

Discuss various test case design methodologies, such as boundary value analysis or equivalence partitioning, and explain why you prefer them. Provide examples of how you’ve successfully applied these methodologies in past projects.

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In your opinion, what factors contribute to a great user experience in mobile devices?

Share insights on usability, performance, and reliability, elaborating on how these factors impact a user's perception of product quality. Relate it back to testing, describing how you evaluate these aspects during testing.

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Have you ever had to mentor less experienced engineers? How did you approach that?

Reflect on any mentoring experiences you’ve had, emphasizing your communication style and methods for guiding less experienced team members. Share specific instances where your mentorship led to improved performance or team cohesion.

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How do you handle stressful situations when a deadline is approaching?

Discuss coping mechanisms like organized project management practices, keeping open lines of communication with your team, and breaking tasks down into manageable steps, all while ensuring quality isn't compromised under pressure.

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What do you believe is the most crucial skill for a Mobile Device Test Engineer II?

Elaborate on skills such as problem-solving, analytical thinking, and attention to detail. Explain why these skills are vital for success in the role and provide examples from your experience that demonstrate their importance.

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SGS is an inspection, verification, testing, and certification company. The company inspects agricultural products, minerals, petroleum and petrochemicals, motor vehicles, and consumer goods. SGS is headquartered in Geneva, Switzerland.

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Full-time, on-site
DATE POSTED
March 19, 2025

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