Program Manager-Contract

As a Program Manager-Contract at Sift, your primary responsibilities will include defining program objectives, overseeing project execution, maintaining program documentation, identifying risks, and providing regular updates to stakeholders. You will ensure that projects align with Sift's overall business strategy and meet quality standards, critical for the success of our AI-powered fraud platform.

To be a strong fit for the Program Manager-Contract position at Sift, candidates should possess a Bachelor's degree in business, economics, or a related field, alongside a minimum of four years of program management experience. Strong leadership skills, an analytical mindset, and proficiency in program management tools are essential to excel in this role.

At Sift, we prioritize the professional growth of our Program Manager-Contract employees by fostering a collaborative environment and providing them with the resources they need, such as access to industry best practices and tools like Confluence and JIRA. Our Chief of Staff also works closely with you to refine program management methodologies tailored to our dynamic startup culture.

The Program Manager-Contract at Sift may face challenges such as managing multiple projects simultaneously, aligning diverse stakeholders, and proactively identifying and mitigating risks. The fast-paced nature of our startup environment means flexibility and adaptability will be crucial to navigating these challenges successfully.

While not explicitly required, experience in the B2B SaaS space is a significant plus for the Program Manager-Contract role at Sift. Familiarity with this sector, especially with AI and machine learning components, can provide valuable insights that enhance your effectiveness in leading complex programs.

When answering this question, focus on specific projects you've managed, detailing the objectives, scope, and outcomes. Highlight your approach to collaboration with stakeholders and how you ensured projects were delivered on time and within budget.

Discuss a proactive approach to risk management, such as your techniques for identifying potential risks early, developing mitigation strategies, and ensuring effective communication with stakeholders to handle any issues that arise promptly.

Explain your methodology for prioritization, emphasizing how you assess factors like project impact, urgency, and resource availability. Share examples of how these strategies have led to successful outcomes in your past experiences.

Prepare to discuss conflict resolution strategies you have used in the past. Focus on your ability to listen, understand different perspectives, and facilitate open communication to reach a collaborative solution.

List the tools you have experience with, such as JIRA, Confluence, or Smartsheet. Be ready to discuss how you've used these tools to enhance project organization and communication.

Share a detailed account of a project, focusing on your role, the challenges faced, and specific actions you took that led to the timely delivery of the project.

Research and discuss Sift's unique position in the market, emphasizing how their focus on AI-powered fraud prevention aligns with strategic program management principles. Show your understanding of their values and how they might inform your work as a Program Manager.

Prepare a scenario where you successfully navigated changes, highlighting your flexibility, problem-solving skills, and the positive outcomes resulting from your adaptability.

Discuss your methods for keeping updated, such as attending webinars, engaging with professional organizations, or participating in relevant training sessions. Explain how this knowledge helps you improve your program management practices.

Emphasize qualities like strong leadership, excellent communication, analytical thinking, adaptability, and organizational skills. Relate these traits back to how they are essential for driving projects and aligning stakeholders at Sift.