Engineering Manager

As an Engineering Manager at Sinch SimpleTexting, you will empower your team to operate and maintain their services while overseeing the engineering operations. You’ll collaborate with various teams to ensure clear direction and priorities, enhance development practices, and take ownership of platform stability and security. Your leadership will be pivotal in driving high-quality outputs and supporting your team's growth through coaching and mentoring.

To qualify for the Engineering Manager role at Sinch SimpleTexting, candidates should possess strong software engineering experience with recent leadership responsibilities. Familiarity with engineering operations, AWS or similar cloud platforms, and expertise in managing distributed systems is essential. Excellent communication skills in English, as well as the ability to influence both technical and business stakeholders, are critical for this position.

Sinch SimpleTexting emphasizes collaboration by promoting autonomous decision-making within an agile environment. As the Engineering Manager, you will work closely with Product Managers, Sales, Customer Support, and Marketing to align on project roadmaps and ensure your team has clear priorities. The integration of cross-functional teams aids in delivering high-quality results that resonate with our clients' needs.

The work culture at Sinch SimpleTexting is vibrant and supportive, characterized by a startup-like atmosphere even amidst established engineering processes. As an Engineering Manager, you will enjoy a hybrid work model and a friendly environment that encourages new ideas, making it an exciting place for creativity and team bonding.

At Sinch SimpleTexting, career development is a priority for Engineering Managers. You'll have the opportunity to conduct performance check-ins, create personal development plans, and provide coaching and mentorship to team members. It’s a place where you can guide junior engineers and help senior contributors maximize their potential, ensuring continuous growth in your career.

To empower my team, I prioritize clear communication, set realistic goals, and provide the autonomy needed for ownership. I believe in fostering a culture of trust where team members feel comfortable sharing ideas and concerns, and I regularly check in to support their development needs.

I have extensive hands-on experience with AWS and have utilized infrastructure as code tools like Terraform to streamline our deployment processes. This approach has allowed for greater scalability and efficiency in managing our distributed systems.

I implement a systematic approach to incident management, including regular drills and post-mortem analyses. This process involves collaboration with the team to ensure we learn from each incident and improve our systems, leading to greater operational resilience.

I foster a culture of best practices by emphasizing code reviews, automated testing, and documentation. I regularly host knowledge-sharing sessions to ensure everyone is aligned with our quality standards and has the tools they need to maintain them.

Career development is integral to my leadership style. I believe that investing in team members not only enhances their skills but also benefits the organization. Regular mentorship, personalized development plans, and open dialogues about career aspirations ensure that my team feels valued and motivated.

I actively engage with stakeholders from different functions, ensuring that there is a structured communication channel. Regular meetings and shared objectives help align teams on project goals while fostering a collaborative environment that drives success.

Certainly! In a previous role, I led a project to integrate a new messaging service into our platform. By coordinating between engineering, product management, and customer support, we successfully launched the service on time and received positive feedback from users, enhancing our product’s overall value.

I prioritize adaptability, a strong work ethic, and effective communication. I appreciate team members who are proactive in problem-solving and contribute positively to team dynamics, as these qualities foster a productive and innovative environment.

Addressing underperformance involves open, honest discussions. I focus on understanding the root causes and provide tangible support through mentoring and regular feedback. My goal is to help the individual improve while ensuring team objectives are met.

The future of engineering management will likely continue to evolve with technology advancements. Emphasizing agility, continuous learning, and fostering collaborative cultures will be pivotal. Additionally, integrating data-driven decision-making will enhance operational efficiency and team productivity.