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Software Java Engineer - Contacts

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. 

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. 

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! 

About the Role:

We are seeking a motivated and collaborative Software Engineer to join our team, contributing to the development and scaling of Contacts services within the SaaS Engage Platform at Sinch. You’ll be part of an autonomous, cross-functional team responsible for all stages of the software development lifecycle, from design through deployment and maintenance.

What You'll Do:

  • Participate in the full software development lifecycle, including planning, design, implementation, deployment, monitoring, and maintenance.
  • Develop and maintain scalable, distributed, and event-driven microservices using Java.
  • Optimize and improve the performance of backend services within high-throughput messaging systems.
  • Contribute to the implementation and enhancement of APIs, messaging pipelines, and data models.
  • Work with non-relational databases, especially MongoDB, ensuring effective data handling.
  • Collaborate with frontend engineers, product managers, and other stakeholders to deliver quality features aligned with business goals.
  • Follow best practices to ensure scalability, security, and observability of services.
  • Engage actively in code reviews, technical discussions, and continuous learning to foster personal growth and team excellence.
  • Take ownership of your tasks, embracing responsibility for the code you deliver.

What We Look For:

  • 3-5 years of backend development experience with strong proficiency in Java.
  • Solid understanding of microservices architecture and distributed systems.
  • Experience working with non-relational databases, preferably MongoDB.
  • Familiarity with event-driven architectures and message queue systems like Kafka.
  • Good problem-solving skills and the ability to contribute to architectural decisions.
  • Experience in designing and developing RESTful APIs.
  • Commitment to writing clean, maintainable, and testable code.
  • Comfortable working in a collaborative, autonomous, and fast-paced team environment.
  • Good written and spoken English communication skills.

Nice to Have:

  • Exposure to search technologies like Atlas Search or Elasticsearch.
  • Experience contributing to SaaS or cloud-native platforms.
  • Familiarity with event-driven system design or real-time messaging systems.
  • Interest or experience in automated testing and performance optimization

OUR HIRING PROCESS  

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.  

We believe in a two-way process and encourage you to ask questions throughout the journey.  If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us! 

  

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What You Should Know About Software Java Engineer - Contacts, Sinch

At Sinch, we're on a mission to revolutionize the way the world communicates. As a Software Java Engineer specializing in Contacts, you'll be at the forefront of crafting exceptional customer experiences for companies like Google, Uber, and PayPal through our innovative Customer Communications Cloud. In this role, you’ll join a dynamic cross-functional team, engaging in all aspects of the software development lifecycle—from brainstorming and design to deployment and continuous maintenance. You'll leverage your Java expertise to develop and maintain scalable, distributed microservices, while also enhancing APIs and optimizing backend services for high-throughput messaging systems. Your familiarity with non-relational databases, particularly MongoDB, will be crucial as you ensure data is handled effectively. Collaboration is key at Sinch, and you'll work closely with frontend engineers and product managers to deliver features that truly resonate with our business objectives. We’re looking for someone who not only loves to write clean and maintainable code but is also eager to learn and grow in a fast-paced environment. Our core values of dreaming big, winning together, keeping it simple, and making it happen drive everything we do. With us, you’ll have the opportunity to take ownership of your tasks, contribute to architectural decisions, and be part of a culture that actively encourages personal and professional development. If you’re ready to embark on an exciting journey with Sinch, let’s make it happen together!

Frequently Asked Questions (FAQs) for Software Java Engineer - Contacts Role at Sinch
What are the key responsibilities of a Software Java Engineer at Sinch?

As a Software Java Engineer at Sinch, you'll engage in the entire software development lifecycle, including planning, design, implementation, deployment, and maintenance of Contacts services. Your primary responsibilities will include developing scalable microservices, optimizing backend performance, and collaborating with cross-functional teams to deliver high-quality features aligned with business goals.

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What qualifications do I need to become a Software Java Engineer at Sinch?

To qualify as a Software Java Engineer at Sinch, you should have 3-5 years of backend development experience with a strong focus on Java and a solid understanding of microservices architecture. Familiarity with non-relational databases, especially MongoDB, and experience with RESTful API design are essential. Problem-solving skills and an ability to work within a collaborative team environment are also important.

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How does Sinch support the growth of its Software Java Engineers?

At Sinch, we foster a culture of continuous learning and development. Software Java Engineers are encouraged to engage in code reviews, participate in technical discussions, and pursue personal growth. Our team's collaborative environment provides ample opportunities to learn from peers and enhance technical skills, empowering engineers to thrive in their roles.

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What kind of projects will a Software Java Engineer work on at Sinch?

As a Software Java Engineer at Sinch, you'll work on innovative projects within our Customer Communications Cloud. You'll develop and scale Contacts services, optimize messaging pipelines, enhance APIs, and contribute to event-driven architectures, ensuring our clients can connect with their customers reliably and securely.

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What is the hiring process for a Software Java Engineer at Sinch?

Sinch's hiring process for a Software Java Engineer involves structured, competency-based interviews to assess skills and experience relevant to the role. Occasionally, a data-driven assessment may be conducted to enhance the recruitment success. The process focuses on ensuring a fair and inclusive experience, encouraging candidates to engage in dialogue throughout.

Join Rise to see the full answer
Common Interview Questions for Software Java Engineer - Contacts
Can you explain your experience with Java and microservices?

When asked about your experience with Java and microservices, focus on specific projects where you've successfully developed and deployed microservices using Java. Highlight any frameworks you've used, challenges you faced, and how you optimized the performance of those services.

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How do you approach optimizing backend services?

In your response, outline your methodology for identifying performance bottlenecks in backend services. Discuss the tools you use for monitoring and analyzing service performance, and provide examples of optimizations you've implemented in prior roles, emphasizing measurable improvements.

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Describe your experience with non-relational databases.

Share your familiarity with non-relational databases, focusing on MongoDB. Talk about specific use cases, how you designed data models, and any challenges you faced while ensuring effective data handling. Providing a real-world example can help illustrate your skills.

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What steps do you take to ensure code quality?

When answering this question, discuss your commitment to best practices in code quality, such as writing clean and maintainable code, utilizing unit tests, engaging in peer code reviews, and adhering to style guidelines. Highlight any tools or methodologies you've implemented to enforce code quality.

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How do you handle collaboration in a cross-functional team?

Describe your collaborative experiences and how you've effectively communicated and worked with product managers, designers, and other engineers. Consider sharing techniques you use for facilitating discussions, resolving conflicts, and ensuring alignment on project goals.

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What is your experience with message queue systems like Kafka?

Discuss any experience you've had with Kafka or similar message queue systems, focusing on how you've implemented them in projects. Highlight the benefits of using such systems and any specific challenges you overcame during implementation.

Join Rise to see the full answer
Can you give an example of a complex problem you solved?

Pick a significant technical challenge you faced, describe the context, your analytical approach, and the solution you implemented. Be sure to explain the impact of this solution on the project and any lessons learned that could apply to future situations.

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What do you think is essential for building scalable applications?

In responding to this question, focus on architectural principles, such as microservices, redundancy, load balancing, and efficient database access patterns. Provide examples of how you've applied these principles in your work to ensure scalability.

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How do you stay updated on industry trends and emerging technologies?

Share the methods you use to keep yourself informed on the latest trends in technology. This could include attending conferences, participating in online forums, taking courses, or following influential figures in the tech community. Highlight any recent technology you've integrated into your work.

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Why do you want to work as a Software Java Engineer at Sinch?

Craft a response that connects your personal career goals with Sinch's mission and values. Express your enthusiasm for contributing to a pioneering company in communication technology while emphasizing how Sinch's culture and opportunities for growth align with your professional aspirations.

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DATE POSTED
April 2, 2025

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