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Data Analyst

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health.

🔥 About Solace (https://www.solace.health)

By harnessing the power of human connection through technology, Solace is transforming healthcare in the U.S.

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate the system without help. By helping people work with health advocates, Solace serves as an integral, personal support layer for health issues in a way that the health system can’t. Using proprietary technology to match patients with experienced advocates, Solace cuts through the red tape of healthcare and helps individuals and families make informed decisions that result in better outcomes.

Solace is a Series A startup founded in 2022 and backed by Inspired Capital, Craft Ventures and Torch Capital. We have a lean, fully-remote U.S. team distributed coast-to-coast.

Check out our funding announcement in the WSJ here.

Learn more about us at www.solace.health.

About the role

We’re looking for an analyst who excels at transforming data into actionable insights and operational improvements. In this role, you’ll design and implement tracking systems, clean up workflows, and convert messy data into clear, impactful insights to help the team make better decisions. Your contributions will directly influence how we scale, optimize our processes, and allocate resources efficiently.

What You’ll Do

  • Become a key expert on operational tracking, process efficiency, and data analysis.

  • Build scalable tracking systems using SQL/Snowflake and Python to automate and replace manual processes.

  • Analyze operational data to identify inefficiencies and recommend actionable improvements.

  • Develop dashboards and reports that provide clear, data-driven insights for stakeholders.

  • Synthesize complex data into key takeaways that inform business strategy and decision-making.

What You Bring

  • Strong SQL and Snowflake skills for querying and processing structured and semi-structured data.

  • Experience working with nested JSON and extracting relevant insights.

  • Proficiency in data visualization and reporting tools.

  • Ability to translate data findings into clear, concise recommendations for non-technical audiences.

Bonus Points

  • Experience in process automation and reporting using Python.

  • Background in operational tracking and workflow optimization.

Who We Are

We are a team of ambitious individuals who are passionate about putting healthcare back into the hands of patients. At Solace, you will have a steep learning curve and an unparalleled opportunity to contribute to one of the fastest-growing healthcare startups in the U.S. The work you do here will have a noticeable and direct impact on the development of the company.

Applicants must be based in the United States.

Up for the Challenge?

We look forward to meeting you.

Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official @solace.health emails only. Report suspicious activity to hiring@solace.health.

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What You Should Know About Data Analyst, Solace Health

At Solace, we're on a mission to revolutionize healthcare by connecting patients and families with expert advocates who can guide them through the complexities of the health system. We're looking for a talented Data Analyst to join our remote U.S. team and help us make meaningful changes in the healthcare landscape. In this role, you will dive deep into operational data, transforming raw numbers into valuable insights that shape key decisions for our teams. You'll be the go-to expert for designing and implementing efficient tracking systems using SQL, Snowflake, and Python, all while ensuring that we streamline our processes. Your analytical skills will help identify inefficiencies, allowing us to allocate resources effectively to meet our goals. Alongside this, you’ll create impactful dashboards and reports that vividly present data-driven stories to stakeholders. If you are passionate about using your data skills to improve healthcare outcomes, then this is the role for you! Join us at Solace, where your insights will help redefine how healthcare is experienced across the U.S.

Frequently Asked Questions (FAQs) for Data Analyst Role at Solace Health
What are the primary responsibilities of a Data Analyst at Solace?

As a Data Analyst at Solace, your key responsibilities will include designing scalable tracking systems using SQL and Snowflake, analyzing operational data, and developing dashboards for stakeholders. You'll help identify inefficiencies and recommend actionable improvements, ultimately playing a vital role in our mission to enhance healthcare outcomes.

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What qualifications do I need to apply for the Data Analyst position at Solace?

To apply for the Data Analyst position at Solace, you should have strong skills in SQL and Snowflake, experience with nested JSON, and proficiency in data visualization tools. A background in process automation with Python is a bonus, but a solid understanding of operational tracking and workflow optimization is essential.

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How does the Data Analyst contribute to the operational efficiency at Solace?

The Data Analyst at Solace contributes to operational efficiency by creating automated tracking systems and analyzing data to uncover inefficiencies. By synthesizing complex data into actionable insights, they enable better decision-making that directly impacts how we scale and optimize our processes.

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What kind of tools does the Data Analyst at Solace use?

At Solace, the Data Analyst primarily uses SQL, Snowflake for data processing, and Python for automation tasks. Additionally, they work with various data visualization and reporting tools to present clear insights to stakeholders and support strategic decision-making.

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What is the company culture like for a Data Analyst at Solace?

The company culture at Solace is collaborative and dynamic, where every team member is encouraged to voice their ideas and feedback. As a Data Analyst, you will be part of an ambitious, fully-remote team dedicated to transforming healthcare, with ample opportunities for learning and growth.

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Common Interview Questions for Data Analyst
Can you explain your experience with SQL and how it relates to data analysis?

Certainly! In your response, elaborate on specific projects where you utilized SQL to query databases and manage data. Focus on how your SQL skills helped you uncover insights and supported decision-making processes.

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What methods do you use to identify inefficiencies in data processes?

When answering this, discuss your approach to data auditing and analysis. Explain how you use metrics and KPIs to assess performance and how your recommendations led to operational improvements in past roles.

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Describe a time when you had to present complex data to a non-technical audience.

Share an example of a specific project where you translated complex data into clear insights. Highlight your techniques for simplifying data visualization and storytelling, and the positive impact it had on stakeholders’ understanding.

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How do you ensure accuracy in your data analysis and reporting?

Discuss your processes for data validation, cross-verifying findings with multiple sources, and any tools you use to maintain high accuracy standards in your analysis and reporting.

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What experience do you have with data visualization tools?

Talk about your experience with specific data visualization tools you’ve used, and how you leveraged them to create meaningful dashboards or reports that drove decisions based on data insights.

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How do you prioritize projects when analyzing operational data?

Explain your decision-making process, including how you assess the impact of different projects, align them with business goals, and manage stakeholder expectations to ensure the best use of your time and resources.

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What is your experience with using Python in data analysis?

Provide examples of Python scripts or libraries you’ve used in your data analysis work. Highlight how these tools helped automate processes or perform complex analyses that improved your workflow.

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Can you provide an example of a data-driven decision that you influenced?

Share a specific instance where your analysis led to actionable recommendations or changes in business strategy. Explain the context and the measurable outcomes of your contribution.

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What techniques do you use to stay updated on new data analysis trends?

Discuss the resources you turn to, such as online courses, webinars, industry blogs, or networking in data communities. Mention how you applied any new techniques or tools to your work.

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Why do you want to work as a Data Analyst at Solace?

Focus on Solace's mission and values, and how they resonate with you personally. Discuss your enthusiasm for using data to improve healthcare outcomes and contribute to a meaningful and impactful project.

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Solace Health is a provider patient-focused care committed to understanding the patients' needs and expectations and build a true patient-physician relationship.

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Full-time, remote
DATE POSTED
March 11, 2025

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