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Solution Engineer

As a Solution Engineer at SoSafe, you will be at the forefront of our customer engagements, driving product demonstrations, proof of concept, technical consultations, and solution design. Your mission is to guide prospective customers toward adopting SoSafe’s cybersecurity awareness platform by delivering impactful, tailored demonstrations that showcase its business value.

You will work closely with Sales, Marketing, and Product teams to ensure our solutions align with market needs and customer expectations.

Your Mission

  • Partner with the sales team to demonstrate the business and technical value of SoSafe’s cybersecurity awareness platform, aligning it with customer needs.

  • Lead technical discovery sessions, identifying customer challenges and ensuring a tailored approach to demonstrating SoSafe’s solutions.

  • Deliver compelling, outcome-driven demos that highlight key features, such as behavioral-driven security awareness training, risk analytics, and phishing simulation impact.

  • Provide expert guidance on technical integrations, including Single Sign-On (SSO) via SAML/OAuth, Entra ID (SCIM) user provisioning, Learning Management System (LMS) content integrations (SCORM/xAPI), and API-based reporting/data exports to security dashboards (SIEMs).

  • Advise customers on best practices for implementing phishing simulations and human risk assessments to maximize security awareness program effectiveness.

  • Support proof-of-concept (POC) evaluations and pilot implementations, addressing customer security, compliance, and scalability concerns.

  • Respond to security questionnaires and RFPs, collaborating with internal teams to ensure accurate and competitive responses.

  • Work closely with Product, Marketing, and Customer Success teams to provide market feedback, contribute to technical enablement, and refine demo narratives.

  • Establish yourself as a trusted cybersecurity advisor, helping organizations reduce human risk and strengthen their security culture through effective awareness programs.

Your Profile

  • Passion for cybersecurity, SaaS, and helping businesses enhance security awareness

  • Strong presentation and communication skills

  • Experience in presales, sales engineering, or technical consulting

  • Technical familiarity with security awareness training platforms, SaaS architecture, and integrations

  • Fluency in English and French or Spanish or Italian.

  • Ability to thrive in a fast-paced, high-growth environment

Why Us?  

At SoSafe, you'll be part of a cybersecurity team that thrives on innovation, safeguarding organizations against evolving threats and making the digital world a safer place. You will have the opportunity to make a real impact, surrounded by a dynamic and supportive team and environment committed to your professional growth.  

 What we offer*

  • Work/Life balance: flexible hours, 33 vacation days

  • Wellbeing and Financial support: Open Up, Corporate Discounts

  • Coming together for moments that matter: annual company off-site, team events, local meet-ups

  • And the list goes on: Learning & Development Allowance, Tech Equipment, Referral Bonuses, Dog Friendly HQ 

 

*Perks and Benefits listed above are for full-time employees and can vary slightly by office location. These are just a sample; you’ll learn about more benefits offered during the interview process.


About Us 

We are one of the fastest-growing security awareness scale-ups worldwide. By putting people first and focusing on behavioral science, we are disrupting the status-quo of Cyber Security. 

Backed by strong VC funding by those such as Highland Europe and Global Founders Capital, we are looking for more motivated team players who will assist us with our ambitious mission and international expansion. At SoSafe, you will take ownership for your work and your growth, taking your career to the next level! If you want to have an impact and are looking to contribute in meaningful ways within an open-minded environment that values diversity and community, SoSafe might just be the right place to work for you! 

Are you our next Cyber Security Hero? 

Come work with us in our HQ in Cologne, our offices in Amsterdam, Berlin, Paris or Lisbon or at our co-working locations in Dublin, Munich, London or Chemnitz. 

Join us on our journey to make the digital world a safer place now! 

 

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CEO of SoSafe
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Dr. Niklas Hellemann, Lukas Schaefer, Felix Schürholz
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What You Should Know About Solution Engineer, SoSafe

As a Solution Engineer at SoSafe in Paris, you'll immerse yourself in the exciting world of cybersecurity by engaging directly with potential customers. Your primary role will involve showcasing SoSafe’s innovative cybersecurity awareness platform through impactful demonstrations and tailored solutions that address each client's unique needs. Collaborating closely with the Sales, Marketing, and Product teams, you will be the driving force behind our product demonstrations, technical consultations, and solution designs that resonate with customers. Your day-to-day will include leading technical discovery sessions, developing compelling demos that emphasize the platform’s robust features, such as behavioral-driven training and phishing simulation impact. You will also provide expert advice on technical integrations and help customers navigate security, compliance, and scalability challenges during proof-of-concept evaluations. Your technical expertise and communication skills will be crucial as you work to become a trusted advisor for clients, helping them cultivate a strong security culture. Plus, at SoSafe, you’ll join a high-growth, innovative team, dedicated to making the digital world a safer place. With flexible working hours, generous vacation time, and supportive professional development opportunities, SoSafe offers a collaborative environment where you can truly thrive in your career and make a significant impact in the cybersecurity field.

Frequently Asked Questions (FAQs) for Solution Engineer Role at SoSafe
What are the responsibilities of a Solution Engineer at SoSafe?

As a Solution Engineer at SoSafe, you'll be crucial in demonstrating the value of our cybersecurity awareness platform. Your responsibilities include leading technical discovery sessions, delivering tailored product demonstrations, and advising clients on best practices in security awareness implementation. Additionally, you will support proof-of-concept evaluations and help ensure that our solutions align with customer needs while addressing their security and compliance concerns.

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What qualifications are needed to be a Solution Engineer at SoSafe?

To be a successful Solution Engineer at SoSafe, you should possess strong presentation and communication skills, alongside a passion for cybersecurity and SaaS. Experience in presales, sales engineering, or technical consulting is essential, alongside a technical familiarity with security awareness platforms and SaaS architecture. Proficiency in English and either French, Spanish, or Italian is also required to effectively engage with a diverse clientele.

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How does the role of Solution Engineer contribute to customer success at SoSafe?

The role of a Solution Engineer at SoSafe is pivotal to customer success as it involves directly engaging with potential clients to understand and address their challenges. By providing tailored product demonstrations and technical guidance, you help customers realize the value of SoSafe’s security awareness platform, enhancing their understanding and implementation of effective security measures. Therefore, your expertise helps clients effectively reduce their human risks and establish a stronger security culture.

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What kind of team culture can Solution Engineers expect at SoSafe?

Solution Engineers at SoSafe can expect a dynamic and supportive team culture where innovation and collaboration are prized. The company prioritizes professional growth, providing various resources and opportunities for learning. At SoSafe, your contributions are valued, and the team works together to tackle challenges in a fast-paced environment, making your work impactful and fulfilling.

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What benefits does SoSafe offer to Solution Engineers?

SoSafe offers a variety of benefits to Solution Engineers, including flexible working hours, generous vacation policies with 33 days off, and comprehensive wellbeing support. Employees can also enjoy corporate discounts, a supportive workplace for pet lovers, an annual company off-site, skill development allowances, and opportunities for team-building events. These perks contribute to a work-life balance that helps you thrive personally and professionally.

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Common Interview Questions for Solution Engineer
What motivates you to work as a Solution Engineer for SoSafe?

When answering this question, highlight your passion for cybersecurity and your enthusiasm for helping organizations enhance their security awareness. Talk about how SoSafe’s mission to disrupt the cybersecurity industry aligns with your values and how you feel a sense of fulfillment in making a positive impact through your work.

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Can you describe your experience with technical product demonstrations?

In your response, emphasize specific instances where you've successfully led technical product demonstrations, focusing on the outcomes. Share how you tailor your presentations to meet customer needs, highlighting your ability to clearly communicate complex ideas while showcasing the platform's features that solve their security challenges.

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How do you handle multiple customer engagements simultaneously?

Discuss your organizational and prioritization skills, emphasizing your ability to manage time efficiently. You could mention techniques such as using project management tools or methodologies that help you stay on track while ensuring personalized engagement with each client, thus maintaining a high level of customer satisfaction.

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What steps do you take to understand a customer's technical requirements?

Explain your approach to technical discovery sessions, emphasizing the importance of asking clarifying questions, actively listening, and conducting thorough research prior to meetings. This will illustrate your commitment to understanding their business needs and how that information aids in providing tailored solutions.

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How do you keep up with trends in cybersecurity?

Share specific resources you utilize, such as industry publications, webinars, or professional networks, to stay informed about emerging cybersecurity threats and solutions. Highlight any specific areas of interest within cybersecurity that enthusiastically drive your professional growth as a Solution Engineer.

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Can you provide an example of a successful collaborative project with cross-functional teams?

Describe a project where you worked collaboratively with Sales, Marketing, or Product teams, detailing your contribution and illustrating how your efforts led to a successful outcome. Focus on the importance of teamwork in achieving common goals and fostering relationships within the company.

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What is your experience with integrations in SaaS platforms?

Discuss any relevant experience you have with technical integrations, particularly ones relevant to SoSafe, such as SAML/OAuth for Single Sign-On or LMS content integrations. Emphasize your technical comprehension and problem-solving skills in facilitating these integrations for clients.

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How do you approach providing technical guidance to clients?

Illustrate your method for offering technical guidance by emphasizing your collaborative and consultative approach. Discuss how you engage clients in finding the best solutions and share actionable advice based on their unique requirements.

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What strategies do you use to educate customers on security awareness best practices?

Explain the importance of tailoring educational content based on the unique needs of each customer. Discuss approaches such as developing training sessions, engaging presentations, or actionable materials that demonstrate the effectiveness of security awareness programs.

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Why do you think cybersecurity awareness is crucial for organizations today?

When responding, stress the growing threats faced by organizations due to evolving cyber risks and the critical role that human behavior plays in security. Discuss how fostering a strong security culture through awareness can significantly reduce vulnerabilities and promote proactive security measures.

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DATE POSTED
March 8, 2025

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