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Strategic Account Executive - Health

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Strategic Account Executive - Health

Locations: Remote US

Get To Know Us

The Strategic Account Executive will manage multiple accounts (8-12) with a primary goal of fortifying the existing relationship, while looking for opportunities to expand service and solution offerings for SS&C Health.  You will lead our most valued customers. Embracing a challenger mindset, the successful Strategic Account Executive manages, orchestrates, and leads, closing opportunities with customers that produce transformative business outcomes. This role will be focused on developing executive level relationships, driving incremental revenue through cross-selling and up-selling, creating and leading long-term strategic account plans, including profitability, and contract renewals.

Why You Will Love It Here!

  • Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
  • Your Future: 401k Matching Program, Professional Development Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
  • Training: Hands-On, Team-Customized, including SS&C University
  • Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

  • Proactively develops a comprehensive understanding of the customer's business and technology needs and priorities for each assigned account. Identifies opportunities to drive optimizations and new business and technology solutions based on customer's strategies. Presents solutions and ideas based on customer insights. 
  • Supports business transformation through technology for assigned accounts in multiple business units to drive business outcomes and create business value
  • Thinks strategically about customer planning, setting standards and priorities, outlining where to and how to invest resources and other stakeholders. Engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. 
  • Oversees multiple accounts and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs.
  • Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. 
  • Develop and maintain financial models, evaluating ROI, CAS, LTV, and other key metrics

What You Will Bring:

  • Bachelor's Degree 
  • 8+ years of experience in the healthcare industry with a focus on government programs (Health Plans, PBMS, Health Systems.)
  • Experience working in a carrying role of 2M plus per year. expectations for profitability, achieving strategic customer objectives defined by management, and proven track record for service delivery and/or the sales of technology products and services
  • Experience completing strategic customer account plans, and maintaining high customer satisfaction ratings
  • Experience in developing presentation materials for an Executive Level review and leading presentations to internal and external executives.
  • Experience working directly with C-Suite Clients, providing
  • Experience with Consultative Negotiations.
  • 70% travel required

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers.

#LI-HE1

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Average salary estimate

$105000 / YEARLY (est.)
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$120000K

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What You Should Know About Strategic Account Executive - Health, SS&C Technologies

Join SS&C as a Strategic Account Executive - Health, where you'll play a pivotal role in enriching relationships with our esteemed clients in the healthcare sector. Based in Kansas City, Missouri, this position offers a unique blend of autonomy and collaboration, as you will manage approximately 8 to 12 key accounts that are essential to our success. Your mission? To enhance existing relationships while strategically exploring opportunities for SS&C's innovative solutions that drive real business outcomes. You'll engage with executives and transform their expectations into actionable strategies that foster growth and profitability. This role isn't just about managing accounts—it's about being the trusted advisor that customers look to for guidance. You're set up for success with a supportive team and a suite of professional development opportunities to ensure you stay at the forefront of industry trends. This hybrid work model reflects our commitment to work-life balance, providing you with flexibility and the opportunity to dress comfortably while doing your best work. With SS&C's strong commitment to employee diversity and well-being, you'll also benefit from comprehensive health coverage, generous vacation policies, and programs designed to keep you thriving both in and out of the office. Embark on a career that promises challenges, rewards, and a genuine impact in the healthcare technology landscape. Ready to take the next step with SS&C? We can’t wait to hear from you.

Frequently Asked Questions (FAQs) for Strategic Account Executive - Health Role at SS&C Technologies
What are the key responsibilities of a Strategic Account Executive - Health at SS&C?

As a Strategic Account Executive - Health at SS&C, you will be tasked with managing 8-12 accounts, focusing on strengthening client relationships while identifying opportunities for growth through cross-selling and up-selling. Your role involves developing strategic account plans, driving business transformations through technology, and leading interactions with C-suite clients to ensure optimal service delivery and customer satisfaction.

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What qualifications are needed for the Strategic Account Executive - Health position at SS&C?

To apply for the Strategic Account Executive - Health position at SS&C, candidates should possess a Bachelor's degree and have over 8 years of experience in the healthcare industry. A strong background in dealing with government programs and managing significant accounts is essential. Furthermore, proven skills in developing strategic account plans and experience with consultative negotiations are critical for success in this role.

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How does SS&C support the work-life balance of its Strategic Account Executive - Health employees?

SS&C highly values work-life balance for its Strategic Account Executive - Health role by offering a hybrid work model, flexible personal/vacation time off, sick leave, and paid holidays. This approach ensures that you can effectively manage your personal life while excelling in your professional endeavors.

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What can I expect from the training and development opportunities at SS&C for the Strategic Account Executive - Health?

At SS&C, training for the Strategic Account Executive - Health position is hands-on and customized to fit the needs of the team. You will have access to SS&C University, which delivers tailored professional development opportunities to ensure you stay updated with the latest industry trends and skills necessary for success.

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What types of clients will the Strategic Account Executive - Health engage with at SS&C?

As a Strategic Account Executive - Health at SS&C, you will engage primarily with C-suite clients within financial services and healthcare organizations. The ability to build and maintain robust executive-level relationships is essential, allowing you to address their technology needs and drive transformation within their businesses.

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Common Interview Questions for Strategic Account Executive - Health
Can you describe your experience managing multiple accounts?

When preparing your answer, focus on providing specific examples of how you've successfully managed multiple accounts simultaneously. Discuss the strategies you employed to prioritize and allocate your time effectively to meet each client’s needs while ensuring high levels of satisfaction.

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How do you identify opportunities for cross-selling and up-selling?

Use a structured approach in your response. Explain how you research customer needs, analyze their current utilization of services, and tailor your recommendations based on their business strategy and challenges to present impactful solutions.

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What strategies do you implement to maintain long-term client relationships?

Share your methods for consistency in communication, such as regular check-ins and progress updates, and your approach to demonstrating value through continuous support and solutions aligned with the client's evolving needs.

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How do you handle objections from clients during negotiations?

Discuss your approach to understanding the client's concerns, reflecting on your empathy and preparedness to address objections with data-driven responses. Highlight your ability to pivot conversations towards solutions that meet their needs.

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What does a successful account plan look like to you?

Explain the elements that you think should be included in a successful account plan, such as clear objectives, measurable outcomes, timelines, and collaboration among team members to adapt the plan as circumstances change.

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Describe a time when you successfully turned around a challenged client relationship?

Share a real-life example that illustrates your problem-solving skills and ability to foster trust. Emphasize the steps you took, from identifying the root causes to implementing a tailored solution that turned the situation around.

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What role does technology play in managing client accounts?

Discuss how you leverage technology, such as CRM systems and data analytics, to enhance client management. Explain how technology helps streamline workflows, track client interactions, and analyze data to inform decision-making.

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How would you develop a strategy to ensure profitability and satisfaction for your accounts?

Detail your thought process in creating an account strategy, focusing on how you would analyze financial metrics, set expected outcomes, and align your objectives with client needs to drive mutual growth.

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How do you prepare for presentations to executive clients?

Talk about your pre-presentation process including research, understanding client background, anticipating questions, customizing materials, and practicing to ensure that you deliver impactful and engaging presentations.

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What do you believe is the most important skill for a Strategic Account Executive?

Reflect on your belief that relationship-building is key, explaining how this skill enables you to connect with clients, understand their unique needs, and position yourself as a trusted advisor who adds value to their organization.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 2, 2025

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