Programmatic Account Manager, Pacific Northwest (PST Time Zone)

As a Programmatic Account Manager at StackAdapt, your main responsibilities include managing client relationships, designing campaign strategies, optimizing campaigns for better performance, providing regular updates and reporting, and identifying upselling opportunities. You’ll act as a strategic advisor, helping clients navigate the StackAdapt platform to achieve their advertising goals.

To qualify for the Programmatic Account Manager position at StackAdapt, you should have at least 3 years of experience in real-time bidding/programmatic advertising, a proven track record in client management, and familiarity with digital advertising trends. Experience with Google Ads, Facebook Ads, and complex databases is a plus. Strong communication skills and the ability to grasp technical concepts are also essential.

StackAdapt is dedicated to professional development, offering access to comprehensive training, onboarding programs, and support for personal development initiatives, such as conferences and courses. Additionally, our programmatic courses and certifications ensure that you continuously learn and grow in your role.

At StackAdapt, you can expect a highly competitive salary, a commission structure, and a robust benefits package that includes RRSP/401K matching, vacation time, health benefits from day one, work-from-home reimbursements, and a comprehensive mental health care platform. Additionally, enjoy flexible work arrangements and a welcoming team culture.

A typical workday for a Programmatic Account Manager at StackAdapt includes communicating with clients to understand their goals, analyzing campaign performance, strategizing unique advertising solutions, and conducting meetings or presentations. The job is dynamic, as you adapt to the needs of various clients and seek ongoing optimization opportunities.

When answering this question, detail your previous roles involving real-time bidding, highlighting specific DSPs and ad networks you've worked with. Discuss successful campaigns you've managed, focusing on key metrics that demonstrate your understanding of programmatic strategies.

Talk about your approach to client management, emphasizing strong communication skills, regular check-ins, and proactive problem-solving. Share examples of how you've turned challenges into successes and maintained long-term client partnerships.

Outline your analytical approach to reviewing campaign performance, including the use of data and metrics. Discuss specific tactics you've implemented to enhance campaign effectiveness, such as audience targeting adjustments or creative optimizations.

Describe a past experience where you addressed a client's concerns effectively. Highlight your listening skills, strategic solutions you proposed, and how you followed up to ensure their satisfaction moving forward.

Be prepared to discuss various DSPs, analytics tools, and any proprietary software you've used. Mention how you leverage these tools to deliver successful campaigns and provide analytical insights to clients.

Share a case study of a specific campaign where you drove significant results, focusing on the objectives set, the strategies you implemented, and the final metrics that demonstrate success.

Research StackAdapt's platform features and company culture before the interview. Discuss its unique offerings, customer service excellence, or innovative approaches that set it apart in the programmatic landscape.

Talk about your active engagement in industry news, participation in webinars, and memberships in relevant associations. Share specific resources or publications you follow to keep your knowledge current.

Discuss your approach to understanding a client's evolving needs and presenting tailored solutions that clearly articulate the added value of the upsell. Emphasize the importance of building trust and maintaining open communication.

Share your insights on trends influencing the industry, such as the growth of AI, privacy regulations, or cross-channel strategies. Discuss how you believe these factors will shape the future and how you would adapt your strategies to stay ahead.