Account Executive - job 1 of 3

As an Account Executive at DoorDash in Phoenix, AZ, you'll be responsible for managing the entire sales process from prospecting local and regional small to mid-size merchants to closing deals. This entails engaging creatively with potential partners, building impactful relationships, and navigating through a transactional sales cycle while achieving set metrics. Your role will directly contribute to transforming how restaurants monetize their services through on-demand delivery, allowing you to make a significant impact in local economies.

To secure the Account Executive role at DoorDash, candidates should have at least one year of outbound sales experience in a high-volume environment, demonstrating success in a fast-paced setting. Experience in short sales cycles and strong skills in cold outreach techniques are essential. Candidates must also possess a passion for driving sales and building partnerships, along with the ability and willingness to meet or exceed sales targets consistently.

The compensation for the Account Executive position at DoorDash includes a base salary that is localized according to your work location in Phoenix, AZ. It can range from $18.98 to $27.95 USD. Additionally, the total on-target earnings—comprising base salary and commissions—can range from $29.80 to $50 USD, with growth opportunities through equity grants and commissions based on performance.

Career growth as an Account Executive at DoorDash is encouraged and supported through mentorship and development opportunities. You will report directly to the Inside Sales Manager and have the potential for promotion within a thriving environment. By mastering email marketing tools and consistently achieving metrics, you can pave your way for new roles and responsibilities in sales and account management at DoorDash.

DoorDash provides a comprehensive benefits package for all regular employees, including a 401(k) plan with employer matching, paid time off, wellness benefits, and several paid holidays. Full-time employees also enjoy medical, dental, and vision benefits, as well as disability insurance and mental health programs. These offerings reflect DoorDash's commitment to employee well-being and work-life balance.

When answering this question, highlight your previous outbound sales roles and the strategies you employed to successfully engage with prospects. Discuss specific metrics you achieved and how your techniques contributed to meeting or exceeding sales targets.

Convey a positive attitude towards rejection by framing it as a learning opportunity. Share examples of how you reflected on past rejections to improve your approaches and techniques, demonstrating resilience and determination.

Detail your prospecting strategies, including research methods to identify potential clients, outreach techniques, and how you tailor your pitch to different businesses. Emphasize the importance of understanding client needs.

Share a story that showcases your negotiation skills, detailing the scenario, your approach, and the outcome. Highlight how you clearly articulated value and found common ground with clients.

Discuss your criteria for evaluating and prioritizing leads, such as potential value, closeness to the decision-making authority, and urgency. Highlight tools or systems you use to stay organized and effective.

Emphasize the importance of collaboration in driving sales success, sharing past experiences where you worked closely with colleagues to achieve common goals or assist each other.

Talk about key performance indicators (KPIs) such as total sales, lead conversion rates, and customer retention. Explain how you use these metrics to assess your performance and adjust your sales strategies.

Illustrate how you maintain your motivation, perhaps by setting personal goals, celebrating small victories, and maintaining a positive mindset. Discuss the importance of perseverance in the sales profession.

Express your enthusiasm for DoorDash's mission and its innovative approach to supporting local businesses. Share personal values that align with the company's culture and how you see yourself contributing to the team's success.

Detail your relationship-building strategies, emphasizing active listening, consistent communication, and demonstrating genuine interest in the client’s business challenges to establish trust and rapport.