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Business Development Representative - German speaker

About SugarCRM


From the very beginning, SugarCRM had a unique vision: to offer a different kind of Customer Relationship Management (CRM). We pioneered the first commercial open-source CRM platform, and now, more than two decades later, are on a mission to provide products and services that make the hard things easier for sales, marketing and customer service teams. In fact, we help mid-market businesses around the globe reach new levels of performance and predictability by letting our award-winning CRM platform do the work. 

 

Our diverse group of worldwide employees are united and driven by a shared passion for our mission, culture, and values. We treat our employees like humans not line items and are building a culture where your work at Sugar helps fuel personal, professional and business growth – check out our recent ‘Great Place to Work’ certification that we are so proud of. Work/life fit and flexibility for our team matters and together we pride ourselves on solving for our customers, always. 

 

If you're ready to grow your career and help organizations grow better and faster, you've come to the right place. Find out more about our SugarCRM Careers and how you can become a part of our journey. 


SugarCRM is looking for a talented, energetic and driven individual to join our team as Business Development Representative (BDR) in Solihull. Supporting the EMEA sales team, you are responsible for being the first point of contact for potential clients and sparking interest in SugarCRM.

 

Building rapport with contacts through phone calls, emails and social channels comes naturally to you.  You will work closely with the SugarCRM sales team to ensure that the leads provided to sales are qualified correctly and are progressing through the sales funnel. This involves gathering key information to update the CRM system and assigning next steps for sales or marketing nurture paths. 


Impact you will make in the role:
  • Manage lead development for the DACH region
  • Research accounts to understand need, enable effective follow-up, and generate interest
  • Detailed qualification of inbound marketing leads
  • Work with sales team to proactively prospect target key accounts
  • Successfully manage and overcome prospect objections
  • Build relationships and effectively communicate with territory sales team and management
  • Stay current on the SugarCRM products and solutions
  • Actively look for opportunities to improve and optimize lead management
  • Record information and maintain detailed and accurate records in the CRM system


Expertise you will bring in:
  • Experience with value-based selling highly preferred
  • Strong written and verbal communication skills
  • Professional, determined, and results-oriented
  • Positive attitude, team-oriented, and a self-starter
  • Ability to accurately determine lead qualifications based upon established criteria
  • Comfortable learning key software applications


To stand out from the crowd:
  • Fluency in multiple languages would be a distinct advantage – you must have fluency in German and English but other language skills could set you apart
  • Previous experience of using SalesLoft (or similar sales cadence tools), LinkedIn Sales Navigator and/or web chat tools would be advantageous


£30,000 - £35,000 a year
The range shown is the base salary. Expected total target compensation range = Salary + Commission depending on experience.

Benefits and Perks:

Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:

 

- UK Pension Scheme

- Private medical and dental insurance

- Health &Wellness Reimbursement Program

- Unpaid sabbatical leave

- Educational Resources - Career & Personal Development Program

- Various discount programs (i.e. travel, virtual exercises classes, etc.)

- We are a merit-based company with many opportunities to learn, excel and grow your career!


We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.

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CEO of SugarCRM
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Craig Charlton
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Average salary estimate

$32500 / YEARLY (est.)
min
max
$30000K
$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Development Representative - German speaker, SugarCRM

At SugarCRM, we're on the lookout for a passionate and energetic Business Development Representative (BDR) who speaks German to join our vibrant team! If you're eager to contribute to a unique mission of transforming Customer Relationship Management, then this could be the perfect opportunity for you. As a BDR, your primary responsibility is to be the first point of contact for potential clients in the DACH region, sparking their interest in our award-winning CRM solutions. You’ll be connecting with prospects through phone calls, emails, and social channels, showing off your excellent communication skills and genuine desire to help clients succeed. Working closely with our EMEA sales team, you'll help qualify leads, gather valuable insights, and keep our CRM system updated with pertinent information. Every interaction you have is an opportunity to build relationships and understand customer needs better. Moreover, at SugarCRM, we pride ourselves on a culture that emphasizes personal and professional growth along with work-life balance, so you know you'll be supported every step of the way. If you have a positive, determined attitude, and a knack for turning challenges into opportunities, we’d love to hear from you. Join us and help organizations grow faster and more efficiently with our range of innovative solutions. Let’s take this journey together and redefine what it means to work in a great environment where every member counts as we continue to make our mark on the business landscape!

Frequently Asked Questions (FAQs) for Business Development Representative - German speaker Role at SugarCRM
What are the responsibilities of a Business Development Representative at SugarCRM?

As a Business Development Representative at SugarCRM, you will be primarily responsible for managing lead development in the DACH region. This involves researching accounts to understand their needs, qualifying inbound marketing leads, and actively prospecting key accounts. You'll collaborate closely with the sales team to ensure leads are not just contacts but are engaged throughout the sales funnel, making your role pivotal in driving the company’s success.

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What qualifications are required for the Business Development Representative role at SugarCRM?

To excel as a Business Development Representative at SugarCRM, fluency in German and English is mandatory, with other language skills being an advantage. The ideal candidate should have strong written and verbal communication skills, experience with value-based selling, and a positive, results-oriented mindset. Familiarity with sales tools such as SalesLoft or LinkedIn Sales Navigator could further enhance your qualifications for this role.

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What is the work environment like for a Business Development Representative at SugarCRM?

At SugarCRM, we foster a vibrant and supportive work environment where work-life balance is paramount. You'll find that our company culture emphasizes personal and professional growth, encouraging you to learn and excel continuously as a Business Development Representative. With a diverse team united by a shared mission, you will feel empowered to express your ideas and contribute to meaningful projects.

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What benefits can a Business Development Representative expect at SugarCRM?

A Business Development Representative at SugarCRM can look forward to a comprehensive benefits package that includes a UK Pension Scheme, private medical and dental insurance, wellness reimbursement programs, and opportunities for educational growth. Additionally, we offer a merit-based environment with plenty of chances to advance your career while enjoying a supportive community of friendly colleagues.

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How does SugarCRM support the development of its Business Development Representatives?

SugarCRM is dedicated to the growth and development of its employees, offering career and personal development programs designed to promote continuous learning. As a Business Development Representative, you’ll have access to educational resources and mentorship opportunities that will help you enhance your skills and advance your career within the company.

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Common Interview Questions for Business Development Representative - German speaker
How do you prioritize leads as a Business Development Representative?

In prioritizing leads, it's essential to assess the potential value of each lead based on established criteria and the needs of the prospects. Use data-driven insights to classify leads and focus on those showing higher engagement. Communicating effectively with your sales team to align on priorities ensures you’re both working towards common goals.

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Can you describe your experience with value-based selling?

Value-based selling revolves around understanding the prospect’s needs and how your solution can address those specific areas. In your answer, highlight previous experiences where your approach led to significant outcomes, emphasizing your ability to build trust and rapport with clients as a Business Development Representative.

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What strategies do you employ to research and understand accounts?

Utilizing various tools such as LinkedIn, industry news, and company websites to gather information about accounts is crucial. Bring forth case studies that illustrate how understanding the unique aspects of a prospective client's business helped you tailor your approach and successfully engage them.

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What challenges have you faced in lead qualification, and how did you overcome them?

Lead qualification can often be tricky. Discuss a specific challenge you encountered, such as encountering unqualified leads or shifting priorities, and highlight the strategies you employed to address it. This could include refining your qualification criteria or improving your communication skills to clarify leads' needs.

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How do you handle objections from potential clients?

Addressing objections requires empathy and effective communication. Share your approach in actively listening to their concerns, validating them, and then providing thoughtful responses that align with the lead's needs. Demonstrating your experience with real-life scenarios can bolster your credibility.

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How do you stay informed about SugarCRM products and solutions?

Staying updated involves regular engagement with internal resources, training sessions, and proactive learning. Mention specific tools or methods you use to keep your knowledge current, such as product webinars and team collaboration sessions, and how this knowledge enables you to effectively communicate with prospects.

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Can you give an example of how you built a relationship with a key account?

Share a specific account where you successfully nurtured a relationship. Talk about the methods you used, such as personalized outreach, follow-ups, and addressing specific needs, which resulted in strengthening the rapport and ultimately generating a sale or continued engagement.

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Why are you interested in working as a Business Development Representative at SugarCRM?

Express your admiration for SugarCRM’s commitment to innovation and customer relationship excellence. Highlight how the values and mission align with your career goals, and demonstrate enthusiasm for contributing to a company that prioritizes employee growth and work-life balance.

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What role does teamwork play in your day-to-day activities as a BDR?

Teamwork is vital in ensuring a seamless transition from lead qualification to closing. Emphasize how collaborating closely with the sales team and sharing insights helps create a cohesive approach that benefits the entire organization, ultimately enhancing customer experiences.

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What is your experience with CRM tools and how do you use them effectively?

Detail your experience with CRM systems, focusing on how they aid in tracking and managing leads. Discuss methods you utilize to ensure accurate data entry, maintain up-to-date records, and analyze customer interactions to derive actionable insights that inform your sales strategies.

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We help companies achieve high-definition customer experience by providing the CRM platform that makes the hard things easier.

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DATE POSTED
March 28, 2025

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