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Account Manager II - job 1 of 2

Company Description

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom.  

Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide! Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.  

Job Description

The Account Manager II is responsible for managing and selling Renaissance Learning’s products and services, with a focus on Practice and Instruction, within assigned territory, and achievement of revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities.  

The Account Manager II has meaningful sales experience and brings developing expertise for cultivation and long-term development of customer relationships, maintaining high product renewal rates and strong collaboration with Customer Success partners and members of the Account Executive team. You will operate are the primary account contact for customers, increasing customer loyalty and retention while driving business value and expansion. 

This position requires regular travel for customer engagements, conferences, and other revenue-generating activities. We are ideally looking for someone located within the territory of North and South Carolina.

As an Account Manager II, you will: 

  • Manage Opportunities: Drive new business, cross/up-sell and renewal opportunities proactively by engaging multiple decision makers to ensure communication and agreement through the life of the opportunity and use internal and external networks to increase opportunity value. Grow assigned book of business to exceed revenue goals. 
  • Consultative Solution Sell: Understand and sell solutions aligned to customers’ unique problems and strategic objectives. Leads across the account team, internal, and external partners to develop winning solutions bringing value for both the customer and Renaissance. 
  • Close Business: Consistently close business that has progressed past needs development and independently develops persuasive presentations to overcome late-stage deal obstacles to win customer confidence and support. 
  • K-12 Education Acuity: Possesses a deep knowledge of the K-12 education space including public, private, and parochial schools. Strong understanding of K-12 districts and school administrative roles, funding, purchasing process, buying cycles, policies, practices, trends, and school board oversight. Knows customer workflows, contacts, and how they integrate into decision-making processes. 
  • Domain Expertise: Possess strong technical knowledge of common tools and trends in ed tech space; staying current on probable future state policies, practices, and information affecting customer businesses. Knows the competition and how strategies and tactics work in the marketplace. 
  • Credibility: Builds rapport based on factual accuracy, expertise across offerings, delivering on expectations and proactively providing market insights that inspire customers to think of Renaissance as a partner. 

Qualifications

Required Experience:

  • 4+ years with prior experience in sales:
  • Proficient in collaboration tools (e.g., Outlook, Slack, Microsoft Teams, etc.) 
  • Familiarity with CRMs and other sales technology (e.g., Salesforce, MS Dynamics) 
  • Knowledge of education customers, their organizational structures, and leadership personas 
  • Excellent written and verbal communication skills, including presentation skills 

Preferred Experience & Qualifications: 

  • Experience in education sales 
  • Demonstrated capacity for resourcefulness and creative problem-solving with little structure to work from 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary Range: The base range for this position is $61,800 - $85,000 with a total target compensation (TTC) range of $123,000-158,000.  This range is based on national market data and may vary by experience and location. (We may hire at an AM III level for example). 

Benefits for eligible employees include:

  • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
  • Health Savings and Flexible Spending Accounts
  • 401(k) and Roth 401(k) with company match
  • Paid Vacation and Sick Time Off
  • 12 Paid Holidays
  • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
  • Tuition Reimbursement
  • Life & Disability Insurance
  • Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

 

For information about Renaissance, visit: https://www.renaissance.com/

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Average salary estimate

$73400 / YEARLY (est.)
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$61800K
$85000K

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What You Should Know About Account Manager II, Renaissance

Are you ready to make a significant impact in the education sector? Renaissance is looking for an enthusiastic Account Manager II to join our team! As a global leader in pre-K–12 education technology, Renaissance provides unique solutions that empower educators to create personalized learning experiences for students. In this exciting remote role, you will be responsible for managing and selling our innovative products and services in the Charlotte area. Your main focus will be on Practice and Instruction, where you'll work to exceed revenue goals through prospecting, customer renewals, and fostering strong relationships with customers. We want someone who brings meaningful sales experience and has a strong understanding of the K-12 education landscape, including the nuances of school administrative roles and purchasing processes. You'll be the trusted contact for our clients, ensuring customer loyalty and facilitating new opportunities for growth. Join us as we strive for the best, owning our actions, and evolving to meet the needs of educators around the world. If you have a knack for consultative selling, enjoy collaborating with a diverse team, and have deep knowledge in the education sector, we want to hear from you! Whether you’re capitalizing on new sales opportunities or guiding existing customers toward thoughtful solutions, your role is pivotal in driving the future of learning. So, if you're based in North or South Carolina and are ready to make a difference in the lives of students and educators alike, we’d love to see you apply!

Frequently Asked Questions (FAQs) for Account Manager II Role at Renaissance
What responsibilities does the Account Manager II at Renaissance have?

The Account Manager II at Renaissance is primarily responsible for managing and selling the company's products within their assigned territory. This includes driving new business, managing customer renewals, and identifying cross-sell and up-sell opportunities. The role requires cultivating long-term relationships with customers, ensuring high product renewal rates, and collaborating closely with Customer Success partners for maximum impact.

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What qualifications are required for the Account Manager II position at Renaissance?

To qualify for the Account Manager II position at Renaissance, candidates should have a minimum of 4 years of sales experience. It's essential to be proficient in collaboration tools and familiar with CRM technologies like Salesforce. A strong understanding of the K-12 education market, including its organizational structures and leadership personas, is also crucial for success in this role.

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How can an Account Manager II at Renaissance achieve revenue goals?

An Account Manager II can achieve revenue goals at Renaissance by driving new business through strategic prospecting and engaging multiple decision-makers. This involves developing and delivering effective presentations to close deals, nurturing relationships with existing customers to secure renewals, and identifying opportunities for cross-selling and upselling Renaissance's innovative solutions.

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Is prior experience in education sales important for the Account Manager II role at Renaissance?

While not strictly required, prior experience in education sales is highly valued for the Account Manager II role at Renaissance. Such experience provides candidates with insights into the K-12 education landscape, funding processes, and the purchasing dynamics of schools, which can significantly enhance their ability to connect with clients and drive sales effectively.

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What benefits does Renaissance offer to its Account Manager II employees?

Renaissance offers a comprehensive benefits package to its Account Manager II employees, which includes world-class health benefits, 401(k) matching, paid vacation and holidays, and parental leave. Additionally, employees have access to tuition reimbursement programs and well-being initiatives, ensuring a supportive work environment for personal and professional growth.

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Common Interview Questions for Account Manager II
Can you describe your experience in educational sales?

When answering this question, highlight specific experiences that relate to the K-12 education market. Focus on how you engaged with school districts, navigated their administrative structures, and the successful sales strategies you employed to meet their needs.

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How do you approach building relationships with clients?

Emphasize your consultative selling approach, which involves understanding the client’s requirements deeply and maintaining ongoing communication. Provide examples of how you have successfully built rapport and trust over time, resulting in long-term partnerships.

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What strategies do you use to drive new business?

Discuss specific tactics you’ve implemented such as leveraging social networks, using data analytics for targeting prospects, and maintaining a follow-up schedule. Detailed examples of successful pitches can reinforce your point.

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How do you handle objections from customers?

Explain your method for addressing objections by actively listening, empathizing with the customer, and providing tailored solutions that meet their needs. Share a situation where you successfully turned an objection into an opportunity.

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What tools do you use to manage your sales process?

Talk about the CRM platforms and collaboration tools you’ve used, like Salesforce, and how you leverage them to keep track of prospects, manage relationships, and analyze pipeline data.

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How do you stay informed about trends in the K-12 education sector?

Mention the resources you utilize, such as industry reports, conferences, webinars, and networking with education professionals and thought leaders to remain current on trends and regulations affecting K-12 education.

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Can you give an example of a successful presentation you delivered?

Share details of a specific presentation, including the context, the audience, and the outcome. Highlight what made it effective, focusing on how you tailored your message to resonate with your audience.

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How do you prioritize your accounts during busy periods?

Explain your methodology for prioritizing tasks based on factors like revenue potential, relationship strength, and urgency. Mention any tools or systems you use to organize and track your commitments.

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What do you believe is the key to successful consultative selling?

Discuss the importance of understanding the customer’s unique needs and challenges, and how offering tailored solutions, rather than a one-size-fits-all approach, fosters a deeper connection and drives successful outcomes.

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What motivates you to excel in a sales role?

Share personal motivations related to achieving goals, helping schools and educators make a difference, and your passion for the products you sell. Illustrate this with examples of past achievements that reflect your drive.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 28, 2025

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