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Scrum Master

Drive Innovation & Deliver Exceptional Products!

Join our dynamic team as a Scrum Master and play a pivotal role in bringing complex products to life. You'll work closely with multiple teams and stakeholders, ensuring seamless delivery from concept to launch, while fostering a collaborative and high-performing agile environment. If you're passionate about empowering teams and driving operational excellence, we want to hear from you!

What You'll Do

  • Planning - Ensure smooth running of team delivery, drive definition of and encourage team accountability of definition of ready and done, adhering to our practices and processes whilst applying a continuous improvement mindset.
  • Product Lead Interfacing - Support Product Manager/Owners to implement best practise, especially around grooming and maintaining the product backlog/task list/schedule.
  • Agile Events - Schedule and facilitate Agile events (pre-planning/sprints), stand-ups, reviews, demo’s, retrospectives, quarterly planning and coaching team members in applied agile frameworks.
  • Artefacts - Produce and communicate sprint/ plan and release reports, backlog documentation, and metrics including sprint/milestone/release status to key stakeholders.
  • Monitoring - Produce burndowns / status updates in collaboration with Studio Production team across sprints and teams. Monitor progress on jobs to be done and work with the teams to prepare/present corrective action proposals.
  • Team Performance and Impediment Removal - Drive, encourage and foster teamwork while effectively resolving conflicts and removing obstacles that occur, escalate issues appropriately.
  • Communication - Facilitate internal communication and effective collaboration within the delivery team and across departments. Be the point of contact for key delivery communications, ensuring accurate, effective and timely communication occurs across the Technology and Product teams and stakeholders.
  • Technical Support - Collaborate with Programming and Product teams for product delivery, feature release, hotfixes, ticket statuses and change requests, ensuring effective feedback loop with teams and stakeholders.
  • Knowledge Management - Guide the delivery team and organisation on how to use work management tools, practices and values to deliver work that delights customers, leading to a higher level of work management maturity.

Preferred Work Experience

  • Have 4+ years working as a Scrum Master / Delivery Lead / Agile Project Manager leveraging agile delivery practices, within Product/Digital/Tech/Software company

Certification or Qualifications

  • Tertiary Level Degree in Management or similar qualification - preferred
  • Certified Agile Coach and/ or Scrum Master

Technology & Systems

  • A high level of exposure to Product Managers, Solution Architects, Product Owners, Software Engineers, Software Testers, UX Designers and DevOps Engineers
  • Broad experience across digital systems and technology platforms (Jira, Monday/MS Projects etc)

Learning Agility

  • A willingness to learn, to adapt to try new things, or take on a different perspective
  • Resiliency, as change comes with the territory in a scale up tech environment
  • The ability to think outside the box and focus on solutions

Mindset & Attitude

  • Be motivated by outcomes with the flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
  • Your team-first mindset. Your way of working is collaborative.
  • Open to sharing perspectives on opportunities to improve the team and overall organisation
  • A positive attitude and strong EQ to build and maintain a great connection with your team members

Core Management Skills

  • Be detail oriented team player with effective time management, planning, interpersonal, communication, organisational and decision-making skills

Process / Delivery Management

  • Be innovative, proactive, and resourceful; committed to quality and continuous improvement
  • Have the ability to deliver results by influencing team members and working effectively at a fast pace with cross-functional and geographically distributed teams

Conflict Management

  • Have the ability to deal efficiently with escalations and difficult situations/people under pressure
  • 🌳Annual bonus scheme based on company performance
  • 🧠 Mental Health support through Spill
  • 📚 Great learning & development opportunities
  • 📍Fun and collaborative office environment in Freemans Bay
  • 🏄Monthly health and wellness allowance
  • ✨Regular team events and social activities
  • ✈️ Annual company trip
  • 🐶Dog friendly office
What You Should Know About Scrum Master, The Boundary

Join our innovative team as a Scrum Master, and be a significant driving force in delivering exceptional products! In this role, you'll collaborate closely with diverse teams and stakeholders, guiding them through the complexities of bringing ideas to fruition. Your responsibilities will include planning and ensuring seamless team delivery, supporting the Product Owners to maintain a healthy backlog, and facilitating various Agile events like sprints and retrospectives. You'll produce vital documentation and communicate progress to key stakeholders while monitoring the team's performance and swiftly removing any impediments that arise. Your knack for fostering teamwork will shine as you encourage a collaborative environment, driving the team towards excellence. If you’re passionate about empowering others, adapting to challenges, and enhancing team performance, this Scrum Master position with us is your perfect next step. We value a team-first mindset, a willingness to learn, and resilience in the fast-paced environment of tech. With a focus on innovation and continuous improvement, you’ll thrive in our supportive office culture that promotes mental health and well-being. If you have extensive experience as a Scrum Master or Agile Project Manager and a knack for leading teams to success, we would love to hear from you!

Frequently Asked Questions (FAQs) for Scrum Master Role at The Boundary
What are the key responsibilities of a Scrum Master at your company?

As a Scrum Master at our company, you'll take on several important responsibilities, including driving team accountability for definitions of ready and done, facilitating Agile events, and ensuring effective communication across departments. You'll also monitor progress through metrics and reports while helping to resolve any obstacles the team faces.

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What qualifications are necessary to apply for the Scrum Master position?

To be considered for the Scrum Master role, it's preferred to have a tertiary level degree in management or a similar field. Candidates with 4+ years of experience in an Agile role, such as Scrum Master or Agile Project Manager, are ideal. Additionally, certifications like Certified Agile Coach or Scrum Master are highly valued.

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How does the Scrum Master support product delivery?

In the Scrum Master position, you'll support product delivery by working closely with Product Managers and Owners to implement best practices for backlog grooming. You'll facilitate communication between the Programming and Product teams, making sure everyone is aligned and informed about feature releases, hotfixes, and change requests.

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What is the company culture like for a Scrum Master?

The company culture for a Scrum Master here emphasizes collaboration, continuous improvement, and a team-first mindset. We foster an environment where innovation is encouraged, and mental health is prioritized, including activities like team events and a supportive office atmosphere.

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What tools and technologies does the Scrum Master need experience with?

The Scrum Master should have familiarity with work management tools such as Jira and other digital systems like Monday or MS Projects. Broad experience across technology platforms and exposure to various roles in the product delivery lifecycle will also be beneficial.

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Common Interview Questions for Scrum Master
What are the key traits of a successful Scrum Master?

A successful Scrum Master should demonstrate strong communication skills, the ability to resolve conflicts effectively, and a commitment to fostering teamwork. It’s also crucial to display flexibility in adapting to the team's needs and maintaining a focus on continuous improvement.

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Can you describe a time when you faced conflict within a team and how you resolved it?

When tackling this question, share a specific example and explain the steps you took to understand each team member's perspective, facilitate open communication, and work towards a collaborative resolution that benefited the team and the project.

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How do you facilitate Agile ceremonies?

When answering this, explain the importance of each ceremony, such as daily stand-ups, sprint reviews, and retrospectives. Discuss your techniques for keeping meetings focused, ensuring participation, and how you encourage team reflection and improvement.

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How do you handle impediments that arise during a sprint?

Provide examples of how you identify impediments and the processes you follow to elevate these challenges. Discuss your proactive approach to finding solutions and involving stakeholders when necessary.

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What is your approach to coaching teams on Agile methodologies?

Highlight your coaching style by discussing your methods for engaging teams, promoting Agile values, and encouraging a mindset of continuous learning and adaptation. Share any specific techniques you use to assist teams in embracing Agile principles.

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How do you measure the success of your team’s delivery?

Talk about the key performance indicators and metrics you utilize, such as sprint velocity, burndown charts, and team satisfaction surveys. Emphasize the importance of adjusting processes based on these metrics to enhance delivery.

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Describe how you manage stakeholder communications.

Discuss your strategies for ensuring consistent and effective communication with stakeholders. This could include regular status updates, managing expectations, and facilitating discussions to keep all parties aligned with project goals.

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What is the biggest challenge you have faced as a Scrum Master?

Share a specific challenge, how it affected the team or project, and the strategies you implemented to address the issue. Focus on what you learned from the experience and how it helped you grow as a Scrum Master.

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How do you ensure that the backlog is well-groomed?

Outlining your process for regular backlog refinement sessions is essential. Discuss how you prioritize items in collaboration with the Product Owner and the importance of team input in ensuring that tasks are well-defined and understood.

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What is your experience with Agile tools and how do you use them in your role?

Highlight your familiarity with Agile tools like Jira, how you leverage these technologies for managing sprints, tracking progress, and facilitating team collaboration. Discuss the importance of using tools to enhance transparency and communication.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 15, 2025

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