Administrative Assistant - job 2 of 9

To qualify for the Administrative Assistant role at the City of Fort Worth, you'll need an associate's degree from an accredited college in Business Management, Public Administration, or a related field. Additionally, it's essential to have four years of clerical and administrative experience. If you don’t meet the educational requirements but possess relevant work experience, we encourage you to apply!

As an Administrative Assistant at the City of Fort Worth, your responsibilities will encompass a variety of tasks, including serving as the Human Resources Coordinator, handling medical records, and managing timekeeping functions. You'll assist with recruitment, process payroll, and support field operations staff with HR matters. Your role entails a mix of administrative functions and customer service duties aimed at ensuring a smooth operational flow.

The ideal candidate for the Administrative Assistant position should be proficient in Microsoft Office applications, specifically Word, Excel, Outlook, and Visio. Experience with PeopleSoft HCM and Financials—specifically in payroll and timekeeping—would be advantageous and is highly preferred for managing personnel processes effectively.

The City of Fort Worth offers a robust benefits package for the Administrative Assistant position, which includes 11 paid holidays, medical, dental, and vision insurance, paid time off, a pension plan, and opportunities for professional development. This is a great opportunity not just for a job but for a valuable career!

The Administrative Assistant role at the City of Fort Worth is primarily Monday to Friday from 8 am to 5 pm, with some flexibility required for evening or weekend work. This schedule allows for a well-balanced work-life experience while also delivering essential support to the community.

When answering this question, provide specific examples of your previous payroll processing experience. Talk about software you've used, how you ensured accuracy, and any challenges you faced, along with how you overcame them.

In your response, emphasize your organizational skills and ability to use tools like to-do lists or scheduling software. Provide an example of a time you successfully managed multiple projects and how effective time management helped you meet your deadlines.

Explain that the Administrative Assistant is crucial for enabling team efficiency by managing schedules, supporting communication, and handling logistical tasks. Illustrating how you have empowered teams through your administrative support will make your answer stand out.

Share a specific situation you encountered and how you addressed it. Discussing your conflict-resolution skills and the importance of maintaining professionalism is key to answering this well.

Provide examples of how you’ve successfully assisted clients or coworkers, emphasizing your ability to maintain professionalism and resolve issues effectively. Customer service is about understanding needs, so highlight your empathy and communication skills.

Talk about the methods or tools you use to stay organized, such as digital calendars, project management software, or filing systems. Provide examples of how these tools help you remain efficient and on top of your responsibilities.

Illustrate your adaptability by providing an example of a situation in which you quickly learned to use a new software, perhaps for payroll or project management. Describe your approach to learning and how it benefited your team.

Mention specific quality control steps you take, like double-checking your work or seeking feedback. Providing an anecdote about how these practices have helped your work will reinforce your meticulousness.

Share your passion for public service and supporting your community. Mention how the City of Fort Worth’s values resonate with you and your desire to contribute positively to the team and community.

Discuss your flexibility and eagerness to learn. Provide examples of how you've adapted to changes in past roles, showing that you embrace new processes as opportunities for growth.