TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 120 professionals working remotely across the globe, we are on a mission to help companies grow by achieving customer excellence.
At TrutYou, our culture continually evolves and is shaped by the people who work here. We embrace an open feedback culture, focusing on continuous improvement and customer excellence.
Every team member's unique voice contributes to our collective success, fostering an environment where we test, learn, and improve together.
Our products enable our customers to make guests happier, increase customer lifetime value, and save unnecessary costs.
- Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences. Improve service quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market your reputation.
- Customer Data Platform (CDP): AI-powered customer data management for more direct bookings. Merge and master customer data, manage consent, and transform insights into effective marketing, personalized journeys, and higher lifetime value.
- AI Agents: Intelligent, always-on agents that boost productivity and reduce operational costs. Available 24/7, they provide instant, personalized recommendations, answer inquiries, and optimize direct booking conversions.
Learn more about TrustYou at www.trustyou.com
If you share our passion for customer happiness and believe in the power to make an impact, you're in the right place. Join us in our mission to revolutionize the hospitality industry through innovation and excellence.
Position: Senior Backend Engineer
Location of the role: Germany / Spain / Romania (Remote)
As a Senior Backend Engineer, you will be part of the Customer Experience Platform (CXP) team and work directly with the Product Manager and other stakeholders to deliver new features, in the form of APIs and data services. You will have the chance to work with technologies such as FastApi, Kafka, Docker, or Kubernetes, to create new features, paying special attention to quality.
P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.
If you are excited about this opportunity, join us! We look forward to your application and getting to know you.
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TrustYou is on the lookout for a talented Senior Backend Engineer to join our vibrant team! If you're passionate about shaping the future of guest experiences in the hospitality industry, this role is right up your alley! At TrustYou, we leverage AI to transform how businesses engage with their customers. You will be a key player in our Customer Experience Platform (CXP) team, collaborating closely with our Product Manager and stakeholders to implement new features through APIs and data services. With a remote-working policy across Germany, Spain, and Romania, we encourage a balance of work and life that promotes your well-being while allowing you to contribute to our mission of customer excellence. In this role, you'll be working with some exciting technologies such as FastAPI, Kafka, Docker, and Kubernetes, ensuring that quality is at the forefront of everything we do. Your responsibilities will include designing, building, and operating data-intensive backend services, making vital architectural decisions, engaging with product teams, and even mentoring junior members of our team. We believe in continuous improvement and welcome your unique voice and insights. With flexible hours, remote events, and a culture focused on collaboration, TrustYou can be the perfect place for your next career move. If you have a solid background in Python backend development, a strong grasp of various database systems, and a flair for working in agile environments, we can't wait to hear from you!
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