Account Executive

As an Account Executive at Ting Internet, your key responsibilities will revolve around proactive outreach and sales growth. This includes cold prospecting, identifying new business opportunities, managing the sales cycle from initial contact through contract closure, and fostering relationships with various stakeholders such as businesses and property managers. You'll also need to effectively communicate Ting's value proposition to potential customers and maintain accurate CRM records.

To qualify for the Account Executive role at Ting Internet, candidates must have a proven track record in a hunter-style sales position with an emphasis on cold outreach. Experience in telecom, internet services, or B2B sales is a plus. Additionally, candidates must demonstrate strong negotiation and communication skills, as well as the ability to thrive independently in a performance-driven environment.

Ting Internet offers an exciting uncapped commission structure for its Account Executive role. This means that you’ll have the chance to earn as much as you’re willing to work for! The more customers you outreach and drive to close deals, the greater your earnings potential will be.

While Ting Internet embraces a remote-first work culture, candidates for the Account Executive role must be located in Culver City, CA or its immediate surroundings due to the nature of the business and territory travel involved. However, the remote-friendly aspect allows flexibility in your work style and environment.

Ting Internet offers a supportive and vibrant work environment for Account Executives that is rooted in a people-first philosophy. Here, you'll be encouraged to grow your sales skills while making a meaningful impact. You'll join a rapidly expanding company that prioritizes innovation, respect, and collaboration, all while enjoying breaks and support to balance your work-life commitments.

When answering this question, demonstrate your proactive nature and willingness to embrace challenges. Highlight how you set specific goals for outreach, develop targeted lists, and utilize various communication methods to connect with potential clients. Mention any successful techniques you’ve employed to convert leads into customers.

Focus on your ability to listen actively to client needs and personalize your outreach. You could mention the importance of follow-ups, using CRM tools to track interactions, and being responsive to questions or concerns. Address how you intend to offer value beyond the sale to differentiate yourself.

Share a specific instance where your hard work and strategies led to surpassing your sales targets. Talk about the methods you used, the challenges you faced, and the ultimate results. Use this opportunity to showcase your persistence and problem-solving abilities.

Explain that rejection is part of the sales process and emphasize your resilience. Share techniques you use to manage rejection, such as staying positive and learning from feedback. This shows interviewers that you’re equipped to handle challenges effectively.

Researching the company beforehand is crucial. Highlight your understanding of Ting Internet’s fiber internet services, its unique value proposition, and its commitment to excellent customer service. This demonstrates your genuine interest in the role and the company.

Provide an overview of time management strategies, like setting daily and weekly goals. Talk about your approach to targeting high-potential leads first and how you measure your activities to ensure you’re focusing on the most impactful tasks.

Discuss familiar CRM systems or sales tools that you’ve used in your previous roles. Explain how these tools help you track interactions, manage your pipeline, and drive efficiency in your outreach efforts, showcasing your tech-savviness.

Share how you tailor your pitch based on your audience's needs and pain points. Emphasize your ability to articulate the benefits of Ting Internet's services and how you align them with potential customers' requirements. This indicates your adaptability and understanding of customer needs.

Talk about personal goals, the thrill of closing deals, and the importance of maintaining a positive mindset. Share techniques that keep you driven, like setting milestones, celebrating small wins, or seeking mentorship and guidance.

Think about your personal strengths and how they relate to the role of an Account Executive. You might highlight qualities such as determination, adaptability, or a strong customer focus. Show how these qualities align with Ting Internet's values and contribute to team efforts.