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Deli Clerk - job 2 of 2

Overview

Prepare food and display product in the department in a careful, clean, neat, and expedient manner ensuring that all product is fresh, rotated, and well-stocked for customers while maintaining great customer service.

 

Pay for this position starts at $16.60 - $23.81 / hour.

Minimum Qualifications

  • Must be 18 years of age.
  • Must be able to read, write, speak, and understand English, with the ability to follow instructions.
  • Ability to work a schedule based on the business needs of the store location.
  • Authorized to work within the U.S.

Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

  • Commit to the “Golden Rule” and work with other associates to build a strong deli team.
  • Provide continuous attention to customers’ needs at the service counter.
  • Offer product suggestions.
  • Process merchandise according to production guidelines and follow established sanitation standards.
  • Slice meats and cheeses.
  • Prepare and wrap cheeses, sandwiches, and other deli related products.
  • Stock display cases and rotate all products to ensure date control.
  • Unload deliveries and store product in designated area.
  • Monitor/maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
  • Practice the “Cleaner’s Creed” and proper sanitation procedures.
  • Ensure sales and work area are swept and wiped clean, orderly, free from safety hazards, and report hazards to management. Operate and clean department equipment and tools.
  • Exercise proper safety practices when lifting or moving product or using equipment. 

Secondary Job Functions:

  • Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
  • Keep display cases, cooler and freezer organized and clean; clean walls, fans, drains, and equipment.
  • Present favorable impression in dress, personal hygiene and business attitude.
  • Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
  • Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
  • Other duties as assigned by management.

Physical Demands: (per work day)

 The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

 

Physical Demands

Frequency

Crawling.

0% (N) Never

Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.

1-33% (O) Occasionally

Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.

34-66% (F) Frequently

Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, hearing, and smelling.

67-100% (C) Continuously

 

 

Safety Risk Factors

Frequency

Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting of back and neck, slippery floor surface, and contact with sharp objects.

34-66% (F) Frequently

Hazardous equipment (mechanical moving parts).

67-100% (C) Continuously

 

Machines, tools, and equipment utilized:

Slicer, case cutter, kitchen utensils, electronic scales, shrink film wrapper, steamer, pricing gun, compactor, sink, cooler, freezer, and approved cleaning supplies.

 

Repetitive Action:

Continuous movement of entire body.

 

Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet.

Average salary estimate

$41970 / YEARLY (est.)
min
max
$34528K
$49412K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Deli Clerk, UNAVAILABLE

As a Deli Clerk at our Westborough location, you'll be at the heart of our team, ensuring that our deli items are prepared and presented beautifully for our valued customers. Your primary responsibilities will involve slicing meats and cheeses, wrapping delicious sandwiches, and keeping our display cases well-stocked and appealing. We take pride in maintaining fresh products, so your role will include monitoring inventory and ensuring everything is rotated correctly. If you're someone who loves to engage with customers, this position is perfect for you! You'll be providing product suggestions and paying attention to the specific needs of each customer at the service counter. We're looking for someone who values teamwork and embraces our “Golden Rule” approach to customer service. You'll also be responsible for following strict sanitation protocols and keeping your work area tidy. Safety is key, so proper lifting techniques and equipment use are crucial. We encourage you to grow with us, as you'll complete onboarding training within 30 days of hire. The starting pay for this role is competitive, ranging from $16.60 to $23.81 per hour, based on experience. If you enjoy working in a fast-paced environment and taking pride in the food you prepare, come join us and make a difference with each delicious bite!

Frequently Asked Questions (FAQs) for Deli Clerk Role at UNAVAILABLE
What responsibilities do Deli Clerks at the Westborough location hold?

Deli Clerks at the Westborough location are responsible for a variety of tasks, including slicing meats and cheeses, preparing sandwiches, ensuring the cleanliness of the deli area, and providing excellent customer service. Their role requires attention to detail in maintaining product freshness and stock levels while following safety and sanitation standards.

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What qualifications do I need to become a Deli Clerk at the Westborough store?

To become a Deli Clerk at our Westborough store, you need to be at least 18 years old, be able to read, write, and speak English fluently, and have authorization to work in the U.S. A genuine passion for food service and customer interaction is essential, along with the ability to work flexible hours as per the store's needs.

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How does the pay structure work for the Deli Clerk position in Westborough?

The pay for the Deli Clerk position in Westborough starts at a competitive range of $16.60 to $23.81 per hour, depending on your experience and skills. As you grow and develop within the role, there are opportunities for pay increases and career advancement.

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What is the working environment like for Deli Clerks in Westborough?

The working environment for Deli Clerks in Westborough is vibrant and fast-paced, typically involving both inside and occasional outside duties, with cold temperatures when working with coolers and freezers. Our team places a strong emphasis on teamwork, cleanliness, and adhering to safety standards, making it a dynamic place to work.

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What training will I undergo if I am hired as a Deli Clerk at the Westborough location?

If hired as a Deli Clerk at our Westborough location, you'll undergo a comprehensive onboarding process, including e-learning modules and a practical checklist to ensure you're equipped with the necessary skills and knowledge. This training is usually completed within the first 30 days, setting you up for success in your new role.

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Common Interview Questions for Deli Clerk
How would you handle a situation where a customer is unhappy with their order at the deli?

In such a situation, it's important to remain calm and empathetic. I'd listen carefully to the customer's concerns, apologize for the issue, and offer to replace the item or provide an alternative solution. Ensuring customer satisfaction is key, and I would strive to turn their experience into a positive one.

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What experience do you have with food preparation and sanitation?

I have experience preparing various deli products while always prioritizing cleanliness and food safety. I follow strict sanitation procedures, such as regularly cleaning equipment and ensuring that all food items are fresh and properly stored. My understanding of food safety regulations helps in maintaining high standards in my work.

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Can you describe a time when you provided excellent customer service?

One memorable instance was when a customer needed help selecting a variety of cheeses for a gathering. I took the time to understand what they were looking for and offered samples of different cheeses. They appreciated my suggestions, which led to a great experience for them and boosted my confidence in assisting customers.

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How do you prioritize tasks in a busy deli environment?

In a busy deli environment, I prioritize tasks by assessing customer needs and urgency. For example, I would handle customer requests first while ensuring that food displays are stocked. I also stay organized by maintaining a checklist to keep track of everything that needs to be done during my shift.

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What safety practices do you follow when handling kitchen equipment?

I always adhere to safety guidelines, such as using protective gear when necessary, ensuring that my workspace is orderly, and using equipment according to instructions. I'm also trained to identify any hazards and report them to management immediately to prevent accidents.

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How do you stay motivated during long shifts working in the deli?

I stay motivated by setting small, achievable goals throughout my shift, whether it's preparing a specific number of orders or maintaining cleanliness. I also enjoy engaging with customers and my team, which keeps the atmosphere positive and energizes me to deliver great service.

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What do you believe is the most important aspect of working as a Deli Clerk?

I believe the most important aspect of being a Deli Clerk is delivering exceptional customer service. Building rapport with customers and understanding their needs can greatly enhance their experience. Additionally, taking pride in the food we prepare helps create a positive impression.

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How would you handle multitasking in a fast-paced deli setting?

In a fast-paced deli setting, I would handle multitasking by staying organized and maintaining focus on the tasks at hand. I often prioritize tasks based on the immediate needs of customers while also ensuring that food preparation is on schedule. Clear communication with team members also helps in managing multiple responsibilities.

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Why do you want to work as a Deli Clerk at our Westborough location?

I'm excited about the opportunity to work as a Deli Clerk at your Westborough location because I love the food service industry and engaging with customers. I admire your commitment to quality and cleanliness, and I want to contribute to a team that values those principles while providing fresh and delicious products.

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What strategies do you use to keep display cases appealing to customers?

To keep display cases appealing, I regularly check and rotate items to ensure freshness and try to arrange products in an eye-catching way. I also pay attention to cleanliness and maintain a visually pleasing environment by using appropriate signage to guide customers through our offerings.

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MATCH
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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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