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Grocery Clerk - job 1 of 3

Overview

To stock merchandise on shelves and displays throughout the department in a careful, clean, neat and expedient manner; ensuring that all product is fresh, rotated and well stocked for our customers while maintaining great customer service.

 

Pay for this position starts at $15.00 - $20.60 / hour.

Minimum Qualifications

  • Must be 16 years of age; (18 to use compactor)
  • Complete training in the grocery operation.
  • Ability to prioritize work load and have sense of urgency.
  • Must be able to read, write, speak, and understand English, with the ability to follow instructions.
  • Ability to work a scheduled based on the business needs of the store location.
  • Authorized to work within the U.S.

Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

  • Greet assist and thank customers in a prompt, courteous and friendly manner.
  • Commit to the “Golden Rule” and work with other associates to build a strong grocery team.
  • Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
  • Receive and unload deliveries, check for accuracy, and store product in designated area.
  • Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
  • Clean shelves as they are restocked, fill and build displays, and make sure these are blocked and straightened.
  • Help to keep the department merchandised in accordance with the needs of the community.
  • Return all overstock to stockroom in an organized manner.
  • Perform price changes when necessary.
  • Notify grocery manager of potential shrink problems (damaged or missing merchandise), out-of-stock items on shelf, potential security problems, and customer requests/complaints.
  • Practice the “Cleaner’s Creed” and proper sanitation procedures.
  • Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
  • Keep sales and work area swept clean, orderly, and free from safety hazards; report hazards to management.
  • Exercise proper safety practices when lifting or moving product or using equipment and tools.
  •  

Secondary Job Functions:

  • Assisting the front end with bagging at busy times.
  • Present favorable impression in dress, personal hygiene and business attitude.
  • Properly dispose of trash.
  • Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
  • Other duties assigned by management.

Physical Demands: (per work day)

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

 

Physical Demands

Frequency

Sitting, pulling up to 500 lbs, climbing up to 8 feet, and smelling.

1-33% (O) Occasionally

Walking on title or concrete, carrying and lifting up to 50 lbs, pushing up to 500 lbs, bending, balancing, stooping, kneeling, couching, handling, fingering, feeling, crawling, and talking.

34-66% (F) Frequently

Standing on title or concrete, reaching at waist or overhead, seeing and hearing.

67-100% (C) Continuously

 

Safety Risk Factors

Frequency

Loud noise, slipper or cluttered floor, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting of back and neck and hazardous equipment (mechanical moving parts).

34-66% (F) Frequently

 

Machines, tools, and equipment utilized:

Pallets, pallet jacks, power jack, u-boats, transport dollies, pricing gun, case cutter, trash compactor, display dividers, approved cleaning supplies

 

Repetitive Action:

Continuous movement of entire body.

 

Working Conditions: Working environment is inside and outside, and may include exposure to cold temperatures.

 

Average salary estimate

$37034 / YEARLY (est.)
min
max
$31200K
$42868K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Grocery Clerk, UNAVAILABLE

Join us as a Grocery Clerk at our vibrant Mashpee location! We're on the lookout for someone dynamic to help us stock merchandise on shelves and displays throughout the department, ensuring everything is clean, neat, and accessible for our customers. This role offers not just a competitive pay scale starting at $15.00 - $20.60 per hour, but also a chance to boost your career in a friendly, supportive environment. As a Grocery Clerk, you'll greet customers with a smile, assist them with their needs, and ensure our shelves are filled with fresh products, all while working alongside a fantastic team committed to the Golden Rule. Responsibilities include receiving deliveries, rotating stock according to company policy, maintaining cleanliness in the department, and alerting management to any potential issues like out-of-stock items or safety hazards. We value hard work and dedication, so you must be able to prioritize tasks effectively and maintain a sense of urgency. If you're 16 years or older, can communicate well in English, and are ready for an exciting challenge, come and be part of a winning team where respect and support are at the heart of our grocery operation!

Frequently Asked Questions (FAQs) for Grocery Clerk Role at UNAVAILABLE
What qualifications do I need to become a Grocery Clerk in Mashpee?

To become a Grocery Clerk at our Mashpee location, you need to be at least 16 years old, authorized to work in the U.S., and able to effectively read, write, and communicate in English. Additionally, completing training in grocery operations is required, and having strong organizational skills and a sense of urgency will greatly benefit you in this role.

Join Rise to see the full answer
What safety practices must a Grocery Clerk follow at our Mashpee location?

Safety is paramount for a Grocery Clerk in Mashpee. You will need to exercise proper lifting techniques, use equipment safely, and adhere to sanitation procedures to ensure a safe work environment. Being attentive to hazards and reporting them promptly is also essential.

Join Rise to see the full answer
How can I contribute to customer service as a Grocery Clerk in Mashpee?

As a Grocery Clerk in Mashpee, you can enhance customer service by keeping a positive attitude, actively assisting customers, and ensuring products are always accessible and fresh. Building rapport with customers and fellow associates is key to creating a welcoming shopping experience.

Join Rise to see the full answer
Common Interview Questions for Grocery Clerk
Can you describe your experience in customer service as a Grocery Clerk?

In answering this question, highlight any previous roles where you interacted with customers. Focus on how you addressed customer needs, handled complaints, and contributed to team morale. Emphasizing your ability to stay positive in busy situations can leave a strong impression.

Join Rise to see the full answer
How do you prioritize your tasks when stocking shelves?

Discuss how you assess the workload in the grocery department to decide what needs immediate attention. Mention the importance of rotating products and keeping displays attractive, while also being responsive to customer needs. Conveying a strong work ethic and time-management skills will impress your interviewers.

Join Rise to see the full answer
What do you know about the ‘Golden Rule’ in customer service?

Explain that the ‘Golden Rule’ is about treating others as you would like to be treated. Illustrate how you use this principle in your interactions with customers and coworkers, and relate it to fostering a positive team environment and enhancing customer satisfaction.

Join Rise to see the full answer
How would you handle a situation with an unhappy customer?

Outline a methodical approach—listening actively, empathizing with their concern, and seeking a resolution. It's important to show understanding and a willingness to resolve their issue, which can lead to a positive experience amidst conflict.

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How do you ensure food safety and freshness when stocking the shelves?

Discuss the importance of following FIFO (first in, first out) procedures and checking expiration dates regularly. Highlight your understanding of sanitation practices and how you facilitate a safe, healthy retail environment for customers.

Join Rise to see the full answer
What is your experience with inventory management?

Share any relevant experience with tracking stock levels, performing inventory checks, and notifying management about low stock. Explain how attention to detail in inventory helps maintain customer satisfaction.

Join Rise to see the full answer
Can you explain the significance of teamwork in a grocery setting?

Teamwork is vital in a grocery environment to ensure smooth operations and excellent customer service. You can highlight the impact of collaboration on achieving the team’s goals and creating a positive atmosphere for both employees and customers.

Join Rise to see the full answer
How do you keep yourself motivated during long shifts?

Talk about personal strategies for maintaining energy and enthusiasm throughout a shift, such as setting small goals, taking short breaks when possible, and keeping a positive mindset. Engaging with colleagues can also help create a motivating environment.

Join Rise to see the full answer
What steps do you take to maintain safety while stocking shelves?

Emphasize your commitment to safety protocols like ensuring walkways are clear and using proper lifting techniques. Show that you understand the importance of a hazard-free work environment for both employees and customers.

Join Rise to see the full answer
What do you think makes a successful Grocery Clerk?

Consider discussing qualities such as strong communication skills, attention to detail, and a positive attitude. A successful Grocery Clerk thrives in customer engagement and works well within a team, reflecting the store’s values and priorities.

Join Rise to see the full answer
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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