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Laboratory Assistant - job 4 of 5

Overview

In 2020 united in a fierce commitment to deliver the highest quality care and exceptional patient experience Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care including 11 hospitals and nearly 5000 physicians and providers. Together we are empowered to make an even greater impact on the health and well-being of our communities.

 

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies. 

 

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!

Responsibilities

Job Summary

Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures. Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies. Work is conducted in accordance with all regulatory accreditation agency requirements.

 

Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system. 

 

Some assignments may require out-of-office travel. 

 

Essential Job Duties

Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation.  If applicable, performs urine drug screen collection and Breath Alcohol Testing.

Perform the urine drug collection and testing according to DOT standards.

Provides communications support using established customer service standards.

Accesses hospital and lab information system programs to perform  ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program.

Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity.  Test ready samples are delivered for testing or packaged for dispatch following specific guidelines.

Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.

Qualifications

Education/Work Experience Requirements

High School Diploma (or GED) and completion of a phlebotomy course at a vocational college or equivalent technical school, including completion of a 4-week internship in Phlebotomy in a clinical lab setting; OR high school diploma (or GED) and equivalent on-the-job training with recent lab experience that demonstrates attainment of the requisite job knowledge/skills/abilities required.  

Two years of recent related work experience in a clinical laboratory setting, phlebotomy clinic or other Patient Service Center and one year of insurance collection/data entry work experience that demonstrates attainment of the requisite job knowledge and skills/abilities preferred.

 

Licensure/Certification

  • Current Washington State certification as a Medical Assistant, OR
  • Current Washington State certification as a Medical Assistant-Phlebotomist within 60 days of date of hire.
  • National registration with ASCP in Phlebotomy preferred.

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Laboratory Assistant, UNAVAILABLE

Join CHI Franciscan Health as a Laboratory Assistant in Lakewood, where you can make a significant impact on patient care. In this role, you'll be at the forefront of the healthcare experience, collecting essential samples for testing through various procedures like venipunctures and urine collections. You'll work directly with patients, ensuring they're comfortable and well-informed as you gather the necessary samples for medical and legal testing. Your responsibilities will also include accurately entering data into multiple computer systems, processing samples for our state-of-the-art laboratories, and providing guidance to new team members on best practices. Whether you are at the bedside or working behind the scenes, your contributions are vital to maintaining the highest standards of healthcare. At CHI Franciscan Health, we pride ourselves on not only delivering top-tier medical services but also fostering an environment where our employees thrive. We offer a comprehensive benefits package, including health, dental, and vision insurance, retirement plans, and even support for adoption assistance, ensuring you are taken care of as you care for others. With nearly 300 sites of care and a dedicated team of professionals, you'll find both support and a sense of community as you advance your career.

Frequently Asked Questions (FAQs) for Laboratory Assistant Role at UNAVAILABLE
What are the primary responsibilities of a Laboratory Assistant at CHI Franciscan Health?

As a Laboratory Assistant at CHI Franciscan Health, your primary responsibilities include collecting patient samples through various methods like venipunctures and urine collections, entering patient information into multiple computer systems, and processing samples for laboratory testing. You'll also provide guidance to new team members while ensuring compliance with regulatory requirements.

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What qualifications are required to become a Laboratory Assistant at CHI Franciscan Health?

To qualify for the Laboratory Assistant position at CHI Franciscan Health, you must have a High School Diploma (or GED) along with a completed phlebotomy course from a vocational college or equivalent technical school. Additionally, recent experience in a clinical laboratory setting is preferred, with at least two years in related work and certification as a Medical Assistant or Medical Assistant-Phlebotomist within 60 days of hire.

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What skills are essential for a Laboratory Assistant at CHI Franciscan Health?

Essential skills for a Laboratory Assistant at CHI Franciscan Health include strong communication abilities, a customer service mindset, knowledge of laboratory procedures, and proficiency in using laboratory information systems. Attention to detail and the ability to maintain sample integrity throughout the testing process are also crucial.

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What types of testing will I assist with as a Laboratory Assistant at CHI Franciscan Health?

As a Laboratory Assistant at CHI Franciscan Health, you will assist with various types of testing, including venipuncture for blood samples and urine collections for both medical and legal testing. You'll follow strict guidelines for sample processing and ensure all samples are managed according to established protocols.

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What type of benefits does CHI Franciscan Health offer to Laboratory Assistants?

CHI Franciscan Health offers an extensive benefits package for Laboratory Assistants, which may include health, dental, and vision insurance, retirement matching plans, paid vacation time, adoption assistance, and opportunities for annual bonuses. They prioritize employee well-being to support you while you make a difference in patient care.

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Common Interview Questions for Laboratory Assistant
What techniques do you use for effective venipuncture?

When answering this question, highlight your knowledge of venipuncture techniques such as selecting appropriate veins, using safety devices, and ensuring patient comfort. Discuss how you maintain a sterile environment and follow protocols to prevent complications.

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How do you ensure the accuracy of sample labeling and processing?

Emphasize the importance of verifying patient information and double-checking labels before processing samples. You can mention methods you use to track samples efficiently, ensuring they are labeled correctly to avoid mix-ups.

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Describe how you handle difficult patients during sample collection.

In your response, showcase your customer service skills by explaining strategies you employ to calm anxious patients, such as clear communication, demonstrating empathy, and providing reassurance throughout the procedure.

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What do you do if a sample is collected incorrectly?

Discuss how you approach this situation with transparency and compliance, detailing steps such as notifying the supervising staff, documenting the incident, and ensuring proper procedures are followed for retaking the sample.

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What experience do you have with laboratory information systems?

Share your familiarity with laboratory information systems, explaining how you have used them for data entry, sample tracking, and reporting results. Highlight specific systems you've worked with and any training you've received.

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Can you explain the importance of following regulatory guidelines in lab work?

Here, stress the necessity of adhering to regulatory guidelines to ensure patient safety, data integrity, and compliance with health regulations. Discuss how strict adherence prevents legal issues and maintains the laboratory's reputation.

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What are your strategies for maintaining a clean and organized workspace?

Outline your approaches such as establishing routines for cleaning and organizing as you work and regularly checking supplies. Mention specific practices that ensure compliance with health and safety standards.

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How do you prioritize your tasks during a busy shift?

Discuss your time management skills and how you prioritize urgent tasks, such as patient samples that need immediate processing, while keeping an eye on long-term projects. Provide examples of past experiences where you successfully managed a high workload.

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What are the challenges you face in collecting samples from pediatric patients?

Highlight your approach to working with children, such as using age-appropriate communication, involving parents in the process, and demonstrating empathy to make the experience less daunting for young patients.

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Why do you want to work as a Laboratory Assistant at CHI Franciscan Health?

Show your enthusiasm for the opportunity by connecting your personal values and career goals with CHI Franciscan Health's mission. Mention your desire to provide high-quality patient care and be part of a dedicated team.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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