Pharmacy Coordinator

The Pharmacy Coordinator at Dignity Health Medical Foundation is responsible for assisting in the daily operations of Clinical Pharmacy Services. Key responsibilities include scheduling appointments, checking patients in, researching medication options, and maintaining patient contact for pharmacy assistance program eligibility. You'll also be creating chart notes in EMR and collaborating closely with clinical pharmacists to meet organizational goals.

To qualify for the Pharmacy Coordinator role at Dignity Health Medical Foundation, you should have at least 2 years of experience in retail pharmacy or the medical insurance sector. A clear and current California Pharmacy Tech license is required, along with an AA degree or equivalent work experience. Leadership experience is preferred and can enhance your application.

Yes, the Pharmacy Coordinator position at Dignity Health Medical Foundation is a remote role, allowing you to work from home within California. This set-up supports a work-life balance while ensuring you can effectively carry out your duties in Clinical Pharmacy Services.

Essential skills for a Pharmacy Coordinator at Dignity Health Medical Foundation include strong communication abilities, detail-oriented problem-solving skills, and a proactive approach to patient care. Familiarity with managing EMR systems and excellent customer service skills are also critical for facilitating patient needs effectively.

The work environment for a Pharmacy Coordinator at Dignity Health Medical Foundation is supportive and collaborative, allowing professionals to thrive while contributing to the health and well-being of patients. The organization values purposeful work and invests in staff development, making it an excellent place to advance your career.

In the Pharmacy Coordinator role, prioritize tasks by evaluating urgency and importance. Use a daily checklist to keep track of appointments, follow-ups, and patient communications, ensuring that critical tasks are completed first to maintain seamless operational flow.

Discuss your familiarity with EMR systems by describing how you've used them to create chart notes, manage patient records, or facilitate communication among healthcare teams. Providing specific examples can showcase your technical proficiency.

Handling difficult patient situations requires patience and empathy. You should listen actively to the patient's concerns, validate their feelings, and provide them with clear solutions or alternatives. Always strive to turn a negative experience into a positive one.

Effective patient follow-up strategies include developing a tracking system to monitor appointments and renewals, setting reminders, and establishing routine communication schedules. Personalizing interactions can significantly enhance patient relationships.

Express your admiration for Dignity Health's commitment to patient care and community service. Share how the organization's values align with your own professional goals and how you believe you can contribute to their mission.

Share specific responsibilities you've had in retail pharmacy settings, such as customer service, medication dispensing, or patient counseling. Highlight any relevant accomplishments that demonstrate your ability to perform effectively in fast-paced environments.

Ensuring compliance with pharmacy regulations involves staying updated on local and federal laws, attending training sessions, and implementing standard operating procedures. Discuss your commitment to maintaining the highest standards of pharmacy practice.

Supporting teamwork as a Pharmacy Coordinator involves clear communication, sharing knowledge and resources, and collaborating with clinical pharmacists to ensure that patient care objectives are met efficiently and effectively.

Addressing a gap in medication therapy involves conducting a thorough assessment of the patient's current medications, identifying potential interactions, and recommending appropriate solutions, such as adjustments in therapy or alternative medications.

One of the most challenging aspects of being a Pharmacy Coordinator may be managing diverse patient needs while ensuring proper adherence to protocols. Balancing these demands requires strong organizational skills and an empathetic approach to patient care.