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Security Officer - job 13 of 17

Overview

Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients visitors staff and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care research and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.

Responsibilities

Provides the highest level of safety and security by patrolling assigned areas to deter, detect and investigate crime and/or any suspicious activity which could cause harm to individuals or property; effective monitoring of electronic surveillance equipment; effective monitoring of hospital emergency systems and ability to dispatch appropriate personnel via radio.

Essential Key Job Responsibilities1. Responsible for patrolling assigned areas, on foot or by vehicle, Provides service and protection.2. Investigates suspicious person(s) or activity, responds to crimes in progress, crimes that have occurred, disturbances, accidents, various public service calls, and other miscellaneous incidents.3. Investigates complaints, criminal incidents, suspicious activity and accidents. Prepares detailed written incident reports.4. When assigned to dispatch, effectively monitors electronic surveillance equipment to identify any suspicious person(s) or activity and dispatches appropriate personnel to investigate; Operates base radio station by dispatching appropriate personnel to emergency situations and/or requests for assistance by monitoring all radio traffic, Responsible for answering multiple telephone lines in response to routine and emergency inquires and dispatches appropriate personnel in regards to those inquires; Maintains appropriate logs of daily radio communications received from shift personnel and requests received via telephone; tabulates data from logs to produce required activity reports.5. Provides general information and assistance to patients, visitors and employees, including safety related escorts as requested, to various campus locations.6. Collaborates with various department personnel and external agencies to gather and exchange information; promote departmental services provided to the campus.7. Assure proper working order of equipment; notify appropriate personnel when Repairs and/or maintenance is necessary.8. Intervene as necessary to confront and restrain hostile and abusive persons in a manner necessary to reduce risk of personal injury to patients, visitors or employees, and to minimize the disruption of operations. Maintains self-control in stressful situations.9. Aids the lead in reviewing security documents and related reports.10. Assumes shift lead role in the absence of the lead.

 

 

Disclosure summary

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Qualifications

Required Education and Experience

  • High School Diploma/GED
  • One (1) Year of experience

Required Licensure and Certifications

  • Non-Commissioned Security Officer - grace period: 3 months
  • Texas Drivers License
  • Basic Life Support (BLS-CPR) - grace period: 14 days
What You Should Know About Security Officer, UNAVAILABLE

Are you ready to make a difference in the community? Baylor St. Luke’s Medical Center in Houston is searching for a dedicated Security Officer to join our team. As a Security Officer, you will play a crucial role in ensuring the safety and security of our patients, visitors, and staff across our state-of-the-art McNair Campus. Your responsibilities will include patrolling assigned areas, investigating suspicious activities, and monitoring electronic surveillance equipment. If you spot something unusual, you’ll quickly respond to investigate and provide immediate support. We understand that sometimes situations can escalate, and we count on our Security Officers to maintain composure under pressure, using their expertise to intervene when necessary. You won't be working alone; collaboration with various departments and external agencies is key to promoting a safe environment for everyone. In addition to handling incidents, you will assist with general inquiries and provide escorts for those needing help navigating the campus. If you meet our educational and experience requirements, have a keen eye for detail, and possess the necessary certifications, we want to hear from you! Join us at Baylor St. Luke’s Medical Center and be part of a transformative approach to healthcare that puts both patients and staff at the heart of our operations. This is more than just a job; it's an opportunity to be a vital part of a team that's changing lives for the better. Apply today to secure your future with Baylor St. Luke’s Medical Center!

Frequently Asked Questions (FAQs) for Security Officer Role at UNAVAILABLE
What are the responsibilities of a Security Officer at Baylor St. Luke’s Medical Center?

As a Security Officer at Baylor St. Luke’s Medical Center, you will be responsible for patrolling designated areas to deter any suspicious activities, responding to incidents and providing immediate assistance. You'll also monitor electronic surveillance equipment, investigate complaints and report writing. Your role will include collaborating with various departments and ensuring that all safety protocols are followed, making it a vital position in maintaining the safety of our environment.

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What qualifications do I need to become a Security Officer at Baylor St. Luke’s Medical Center?

To qualify for the Security Officer position at Baylor St. Luke’s Medical Center, candidates must possess a High School Diploma or GED along with at least one year of experience in a similar role. Additionally, having a Non-Commissioned Security Officer license and a Texas Driver's License is required. Basic Life Support (BLS-CPR) certification is also mandatory within a specified grace period.

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Does Baylor St. Luke’s Medical Center offer training for Security Officers?

Yes, Baylor St. Luke’s Medical Center provides comprehensive training for its Security Officers. This includes familiarization with safety protocols, effective communication skills, and emergency response procedures. Our aim is to equip you with the knowledge and skills necessary to enhance the safety of our diverse campus and respond effectively to various situations.

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What is the working environment like for a Security Officer at Baylor St. Luke’s Medical Center?

The working environment for a Security Officer at Baylor St. Luke’s Medical Center is dynamic and supportive. You will work in a collaborative setting where your input is valued. As a team member, you will engage with various departments and interact with patients and visitors, contributing to a positive atmosphere. The role requires adaptability and a commitment to ensuring everyone feels safe and secure within the facility.

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What skills are important for a Security Officer at Baylor St. Luke’s Medical Center?

Key skills for a Security Officer at Baylor St. Luke’s Medical Center include strong observational abilities, excellent communication skills, and the capacity to remain calm and effective under pressure. Additionally, being able to work collaboratively with other staff members and the ability to handle conflicts or emergencies with professionalism and control are crucial for success in this role.

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Common Interview Questions for Security Officer
What experience do you have in security or law enforcement?

When answering this question, highlight relevant past positions and explain the responsibilities you held. It’s beneficial to give examples of specific incidents you managed, the protocols you followed, and how your actions resulted in positive outcomes for the organization.

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How would you handle a situation involving a hostile individual?

In addressing this question, describe your approach to conflict resolution. Mention the importance of staying calm, assessing the situation, and using de-escalation techniques. Discuss your training and any past experiences where you successfully diffused a challenging encounter.

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Can you describe a time when you had to provide assistance in an emergency?

Use the STAR (Situation, Task, Action, Result) method to outline a situation where you provided crucial assistance during an emergency. Explain your role, the actions you took, and the ultimate result of your intervention.

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How do you stay alert and engaged during your shifts?

Discuss your strategies for maintaining focus during shifts, such as taking routine patrols, engaging in open communication with your team, and participating in training sessions. Emphasize the importance of being proactive in safety training.

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What do you consider the most important skills for a security officer?

Mention key skills such as observation, communication, and physical fitness. Elaborate on how each skill plays a crucial role in ensuring safety and security within a healthcare setting and offer examples of how you've utilized these skills in the past.

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How do you prioritize your tasks during a busy shift?

Explain your method for evaluating and prioritizing tasks based on urgency and impact. Share your experience in managing multiple responsibilities and how you approach time management in a fast-paced environment.

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What does teamwork mean to you in a security role?

Discuss your view on the importance of teamwork in maintaining safety and security. Provide examples from previous roles where you effectively collaborated with your colleagues to enhance the overall security operations.

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How would you ensure compliance with hospital safety protocols?

Outline your understanding of hospital safety protocols and your commitment to upholding them. Discuss your experience in monitoring, reporting, and training others on these protocols to ensure a secure environment.

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Can you explain the importance of reporting incidents and how you handle documentation?

Elaborate on the significance of accurate incident reporting and documentation in a security role. Discuss your experience in writing incident reports, the details you include, and your commitment to maintaining transparency and accountability.

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Why do you want to work as a Security Officer at Baylor St. Luke’s Medical Center?

This is your chance to express your passion for the role and the organization. Discuss your interest in healthcare security, your commitment to community service, and how your values align with those of Baylor St. Luke’s Medical Center.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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