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Campus Registrar - job 2 of 2

Company Description

As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.

Job Description

The Campus Registrar at Unitek Learning supports students throughout their academic journey by managing records, registration, and transcript evaluations. This role ensures compliance with institutional and regulatory policies while enhancing operational efficiency and student experience. The Registrar collaborates with Program Directors, Deans, and Academic Operations to drive retention, registration, and satisfaction. Note: This position may require a flexible schedule, including occasional evenings, Saturdays, and overtime to meet campus needs. 

Job responsibilities: 

  • Evaluate incoming transcripts within 48 business hours using Unitek tools; escalate cases requiring academic judgment. 

  • Ensure transcript alignment with course equivalencies across campuses and maintain accurate documentation. 

  • Manage student registration processes in line with academic calendars, including scheduling, course loads, faculty assignments, and schedule changes. 

  • Coordinate distribution of Nursing course codes prior to class start. 

  • Run Satisfactory Academic Progress (SAP); communicate academic standing per policy. 

  • Maintain accurate, compliant student records in the student information system (SIS). 

  • Partner with campus leadership to process student status changes. 

  • Oversee grade entry, changes, and academic recordkeeping. 

  • Monitor and correct attendance records in SIS; resolve discrepancies promptly. 

  • Collaborate with Tech Support to resolve SIS integration issues affecting student data. 

  • Update student personal information and ensure related tech access is maintained. 

  • Respond to student inquiries within 24 business hours; prioritize urgent issues. 

  • Provide timely support to students, faculty, and staff per service agreements. 

  • Process transcript and enrollment verification requests. 

  • Verify degree requirements, confer degrees, issue diplomas, and manage academic honors. 

  • Audit academic files and ensure data accuracy. 

  • Support resolution of student complaints and technical issues. 

  • Provide reports, feedback, and analysis to support campus operations. 

  • Collaborate with regional and campus leadership to standardize registrar practices. 

  • Implement campus-wide initiatives related to registration and records. 

  • Perform other duties as assigned. 

  • Key Indicators of Success: Delivers exceptional student service by meeting registrar KPIs and SLAs, executing registration procedures effectively, and ensuring compliance with FERPA and Unitek Learning policies. 

Qualifications

  • Associate’s degree required; Bachelor’s preferred. 

  • Minimum 2 years' experience in registration/records at a career-school institution. 

  • Experience with Anthology Campus (Campus Vue/Webclient). 

  • Detail-oriented with strong data accuracy and time management. 

  • Professional, customer-focused communicator with strong integrity and work ethic. 

  • Tech-savvy, adaptable, and quick to learn new systems. 

Additional Information

We Offer:

  • Medical, Dental and Vision starting the 1st of the month following 30 days of employment
  • 2 Weeks’ starting Vacation per year.  Increasing based on years of service with company
  • 12 paid Holidays and 2 Floating Holiday
  • 401K with a Company Match
  • Company Paid Life Insurance at 1x’s your annual salary
  • Leadership development and training for career advancement
  • Tuition assistance and Forgiveness for you and your family up to 100% depending on program
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Campus Registrar, Unitek Learning

Unitek Learning is on the lookout for a dedicated Campus Registrar to join our team in South San Francisco, CA. In this pivotal role, the Campus Registrar will support students through their educational journey by managing records, overseeing registration processes, and evaluating transcripts with precision. You’ll collaborate closely with Program Directors and Deans to enhance student retention and satisfaction while ensuring compliance with institutional regulations. Your keen attention to detail will shine as you maintain accurate student records in our student information system and coordinate activities related to course codes and schedule changes. Expect a vibrant collegiate atmosphere with opportunities for growth, competitive salaries, and generous benefits. Join us at Unitek Learning and make a meaningful impact on students' lives while advancing in a fulfilling career within a leading healthcare education organization. This position may require flexibility with working hours, including some evenings and weekends to meet our campus needs, but the rewards of transforming lives through education will make it all worthwhile!

Frequently Asked Questions (FAQs) for Campus Registrar Role at Unitek Learning
What are the primary responsibilities of the Campus Registrar at Unitek Learning?

The Campus Registrar at Unitek Learning is responsible for managing student records, overseeing registration processes, and ensuring compliance with institutional policies. Key tasks include evaluating incoming transcripts, managing student schedules, monitoring attendance records, and responding to student inquiries. The role also requires close collaboration with campus leadership to enhance operational efficiency and the student experience.

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What qualifications are needed for the Campus Registrar position at Unitek Learning?

To qualify for the Campus Registrar role at Unitek Learning, candidates must have at least an Associate's degree, though a Bachelor's degree is preferred. A minimum of 2 years of experience in registration or records at a career-school institution is essential. Familiarity with systems like Anthology Campus is advantageous, along with strong attention to detail and excellent communication skills.

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How does the Campus Registrar ensure compliance with regulatory policies at Unitek Learning?

The Campus Registrar at Unitek Learning ensures compliance by meticulously maintaining accurate student records in the student information system and following institutional and regulatory policies. They must also stay updated on standards such as FERPA and consistently audit academic files to ensure data accuracy and student confidentiality.

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What is the work environment like for the Campus Registrar at Unitek Learning?

Working as a Campus Registrar at Unitek Learning offers a positive and collegiate environment, where collaboration with various departments is encouraged. Employees benefit from a culture of growth and professional development, alongside competitive salaries and a comprehensive benefits package, fostering a supportive atmosphere for both staff and students.

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Can the Campus Registrar role at Unitek Learning lead to career advancement opportunities?

Absolutely! The Campus Registrar position at Unitek Learning comes with ample opportunities for career advancement. The organization emphasizes leadership development and training, providing pathways for staff to elevate their careers within the healthcare education sector, thereby fostering both personal and professional growth.

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Common Interview Questions for Campus Registrar
Can you describe your experience with managing student records?

When answering this question, highlight any specific experiences you have had with student record management, detailing the systems you have used, like Anthology Campus. Discuss any protocols you followed for ensuring data accuracy and compliance with regulations, and emphasize your attention to detail and organizational skills.

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How do you prioritize tasks in a fast-paced educational environment?

In a fast-paced setting, it’s crucial to maintain task prioritization. Discuss strategies such as utilizing a task management system or setting deadlines based on urgency and importance, and share an example where you effectively managed competing priorities that resulted in timely outcomes for students and staff.

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How do you handle sensitive student information?

When addressing this question, showcase your understanding of privacy laws like FERPA. Discuss methods you use to safeguard student information, such as restricted access to records, secure communication channels, and staff training on confidentiality practices.

Join Rise to see the full answer
Tell us about a challenging situation you faced as a registrar and how you handled it.

Provide a specific example of a challenge, such as a discrepancy in student records or issues with transcript evaluations. Describe how you identified the problem, the steps you took to resolve it, and the outcome, highlighting your problem-solving skills and commitment to student service.

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What techniques do you use to ensure effective communication with students?

Discuss the importance of timely responses and active listening skills. Mention strategies like regularly updating students on their requests' status and utilizing multiple platforms to communicate, ensuring clarity and understanding, which helps build a trusting relationship with students.

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How do you stay organized when overseeing multiple registration processes?

Talk about specific organizational methods you employ, such as digital tracking systems or checklists to streamline registration processes. Provide examples of how these techniques have improved efficiency and reduced errors in your previous roles.

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What is your experience with resolving student complaints?

Describe your approach to handling student complaints, focusing on empathy and a solution-oriented mindset. Provide an example where your effective communication skills and problem-solving abilities led to a satisfactory resolution for the student.

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How do you ensure compliance with academic policies at Unitek Learning?

Discuss the importance of regularly reviewing institutional policies and staying informed about regulatory changes. Share your approach to maintaining accurate records and conducting audits, along with how you collaborate with leadership to enforce these policies.

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Can you explain your familiarity with transcript evaluation processes?

Here, share your experiences with evaluating transcripts, including the tools or systems you have used. Emphasize your ability to distinguish course equivalencies and make academic judgments while highlighting the importance of accuracy and compliance.

Join Rise to see the full answer
What motivates you to work in the educational sector as a registrar?

Share your passion for education and how it drives you to support students in achieving their academic goals. Discuss specific values or experiences that inspire you in contributing to a positive and impactful learning environment.

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DATE POSTED
April 19, 2025

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