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Keyholder (FT) - 2ND & PCH

"Is your passion in retail?” We are looking for a Full Time Keyholder for our store in Long Beach, CA. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service.

CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!

Responsibilities

  • Create and ensure a cohesive work environment that inspires engagement of associates
  • Possess the UNTUCKit CORE values
  • Confidently execute UNTUCKit University training and participate in daily chat-in activities
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers’ needs and provide assistance and information on product features
  • Create a fun, relaxed environment for customers to feel comfortable shopping
  • Maintain stock room
  • Open and close the store
  • Actively maintain a tidy sales floor
  • Remain knowledgeable on products offered and discuss available options
  • Cross sell products
  • Team up with co-workers to ensure proper customer service
  • Be a vital part of brand decisions with customer feedback and observations
  • Proven work experience as a Sales Associate
  • Basic understanding of sales principles and customer service practices
  • Proficiency in Apple products and G-suite, Omni-channel POS systems
  • Solid communication and interpersonal skills
  • Customer service focus
  • Ability to work in the store alone
  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
  • High school degree; BA/BS degree would be a plus
  • Full Time.
  • Pay Range: $20-$22 hourly rate

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off ( & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • Casual working environment
  • Wellness Resources
  • Pay Range: $20-22 hourly rate
UNTUCKit Glassdoor Company Review
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CEO of UNTUCKit
UNTUCKit CEO photo
Aaron Sanandres
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Average salary estimate

$43680 / YEARLY (est.)
min
max
$41600K
$45760K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Keyholder (FT) - 2ND & PCH, UNTUCKit

Are you someone who thrives in a retail environment? If you’re excited about leading teams and providing top-notch customer experiences, then we have the perfect opportunity for you! UNTUCKit is on the lookout for a Full-Time Keyholder at our store in Long Beach, CA. In this role, you will not only oversee daily operations but also motivate your fellow associates to create a vibrant and engaging work atmosphere. Your previous management experience will come in handy as you embody our CORE VALUES: Be Kind, Own It, Work Together, Communicate, Mentor, and most importantly, HAVE FUN! Your responsibilities will include ensuring customer satisfaction through exceptional sales service, managing our stock room, and maintaining a tidy sales floor that invites guests to shop comfortably. You’ll also have the chance to engage in on-the-job training and help implement decisions based on valuable customer feedback. If you’re knowledgeable about all things UNTUCKit, have a knack for communication, and can handle multiple responsibilities seamlessly, we want to hear from you. This full-time position offers a competitive hourly rate between $20-$22 and a variety of benefits, including a healthcare plan, retirement options, paid time off, and much more. Join a team that is passionate about creating a fantastic shopping experience!

Frequently Asked Questions (FAQs) for Keyholder (FT) - 2ND & PCH Role at UNTUCKit
What responsibilities come with the Keyholder (FT) position at UNTUCKit?

As a Keyholder (FT) at UNTUCKit, your responsibilities will include overseeing daily operations, fostering a motivating atmosphere, ensuring customer satisfaction through exceptional sales service, maintaining a tidy sales floor, and managing the stock room. You’ll also be involved in training new associates and engaging with customers to enhance their shopping experience.

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What qualifications are required for the Keyholder (FT) role at UNTUCKit?

To qualify for the Keyholder (FT) position at UNTUCKit, candidates should have proven work experience as a Sales Associate, basic knowledge of sales principles, and strong customer service skills. A high school diploma is necessary, while a BA/BS degree and management experience are notable advantages.

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What are the working hours for the Keyholder (FT) position at UNTUCKit?

The Keyholder (FT) position at UNTUCKit requires flexibility in scheduling, as it may include working during retail hours, which could involve days, evenings, weekends, and holidays. Your adaptability will help create a vibrant and accommodating environment for our customers.

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What benefits do Keyholders at UNTUCKit receive?

Keyholders at UNTUCKit enjoy a competitive hourly rate between $20-$22 and a comprehensive benefits package that includes a healthcare plan (medical, dental & vision), retirement options (401k), life insurance, paid time off, and wellness resources, among others, promoting a balanced work-life dynamic.

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How does UNTUCKit emphasize team culture for Keyholders?

UNTUCKit places a strong emphasis on its CORE VALUES to foster a positive team culture. As a Keyholder, you’ll be expected to embody values such as being kind, owning your responsibilities, and working together with your colleagues to create a fun and engaging environment, ultimately enhancing the overall customer experience.

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Common Interview Questions for Keyholder (FT) - 2ND & PCH
What leadership qualities do you think are essential for a Keyholder at UNTUCKit?

Demonstrating effective communication skills and a positive attitude are crucial for a Keyholder at UNTUCKit. Highlight how your experience has allowed you to motivate and engage your team, fostering a collaborative environment that aligns with the company’s CORE VALUES.

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Can you describe a time you provided exceptional customer service?

Think of a specific scenario where you solved a customer's issue or went above and beyond. Explain the situation, what actions you took, and how it aligned with UNTUCKit’s commitment to exceptional service; this shows your customer-centric mindset.

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How do you handle conflict among team members?

Discuss your approach to conflict resolution, emphasizing the importance of clear communication and collaboration. Provide an example of a past experience where you successfully resolved a conflict, fostering a better work environment and maintaining team morale.

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What does creating a fun shopping environment mean to you?

Share your vision of a fun shopping environment, focusing on aspects like engaging displays, friendly team interactions, and ensuring that the shopping experience is enjoyable for customers. Relate this back to UNTUCKit’s ethos of having fun while working together.

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What strategies would you implement to boost store sales?

Discuss a mix of strategic initiatives based on product knowledge, customer engagement, and effective marketing techniques. Emphasize your willingness to adapt strategies based on customer feedback, aligning with the brand’s values.

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How do you keep your product knowledge current?

Talk about how you stay informed about the latest products and sales techniques, whether through ongoing training, engaging with customers about product features, or keeping up with industry trends, indicating your commitment to excellence in customer service.

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What do you think makes UNTUCKit different from its competitors?

Highlight your knowledge of UNTUCKit's unique product offerings and brand positioning. Discuss their focus on comfort and casual style, along with the importance of customer experience, to show how you can contribute to maintaining that competitive edge.

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Describe your experience with point-of-sale systems.

Provide details about your familiarity with POS systems and how you've used them to manage transactions effectively. Discuss any specific systems you’ve worked with and how you ensure accuracy and efficiency at the register.

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How do you prioritize tasks during busy shifts?

Explain your approach to time management during peak times, emphasizing your ability to focus on immediate customer needs while also completing essential tasks. Offer examples of successful multitasking from previous retail roles.

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Why do you want to work as a Keyholder for UNTUCKit?

Convey your passion for retail and align your career goals with what UNTUCKit stands for. Articulate how their mission resonates with you and your enthusiasm for contributing to a team that values creativity, positivity, and exceptional customer experiences.

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Co-founders Chris Riccobono and Aaron Sanandres launched UNTUCKit back in 2011, frustrated by button-down shirts that looked sloppy when worn untucked. Founded on the premise that men can dress casually and still look sharp, the brand abides by th...

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DATE POSTED
April 8, 2025

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