Job details

D365 CRM - Solutions Engineer

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Project Duration: 3-6 month contract-to-hire

This role is responsible for designing, developing, testing, and implementing changes across various systems while providing user support. The ideal candidate will be a self-starter, capable of working collaboratively and wearing multiple hats. This position requires expertise in Microsoft Dynamics 365 Customer Engagement (CE) with a focus on Sales and Project Operations, alongside experience in Power Platform administration and Azure.

Key Responsibilities

Design, develop, and implement enhancements for Microsoft Dynamics 365 Customer Engagement (CE).
Support full application lifecycle deployment, environment refresh, and system integrations.
Administer Power Platform and Dataverse to support D365 CE.
Work with Power Automate to streamline processes and automation.
Troubleshoot and resolve performance issues within the system.
Develop custom web applications utilizing .NET (C#, Web API), SQL, and JavaScript.
Ensure seamless integration of D365 CE with other business systems.
Collaborate with cross-functional teams to support sales processes and solution selling within CE.
Maintain system documentation, provide user support, and ensure best practices for deployment.

Required Skills

Microsoft Dynamics 365 Customer Engagement (CE): Minimum 5 years of experience, particularly with Sales and/or Project Operations modules.
Full Application Lifecycle Deployment & Environment Management: Experience managing D365 CE application lifecycle, including environment refreshes and solution deployments.
Power Platform Administration (PPAC):
Hands-on experience managing D365 CE environments through Power Platform Admin Center (PPAC).
Expertise in handling application lifecycle management (ALM) tasks such as migrating solutions, managing Dataverse environments, and setting up security roles.
Dataverse: Strong understanding of Dataverse as it supports CE, including data schema, security, and integration capabilities.
Power Automate: Intermediate proficiency in designing and implementing automated workflows within D365 CE.
Azure: Junior-level experience with Azure resources.
.NET Development: Proficiency in .NET 4.5+ (C#), SQL, Web API for custom web application development.
JavaScript: Strong knowledge and experience in JavaScript for front-end development and customization within CE.
Solution Selling & Sales Process Knowledge: Must understand the sales process (solution selling) as it applies to CE Sales module.
Strong Communication & Problem-Solving: Ability to work across teams, provide technical guidance, and troubleshoot complex issues independently.
Troubleshooting & Performance Optimization: Ability to diagnose and resolve system performance issues, particularly related to Dataverse, Power Platform, and D365 CE.

Bonus Skills

Experience with Dynamics 365 Finance & Operations (F&O).
Experience with D365 Dual-Write.
Hands-on experience with Azure Functions.
Familiarity with integration tools like SSIS.
Exposure to Power Apps (Model-Driven, Canvas, and Portal).
Advanced troubleshooting and system performance tuning.

$75 - $90 an hour

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Average salary estimate

$171600 / YEARLY (est.)

min

max

$156000K

$187200K

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What You Should Know About D365 CRM - Solutions Engineer, Valore Partners

Are you an experienced D365 CRM - Solutions Engineer looking for an exciting opportunity? ValoreMVP in beautiful Scottsdale, Arizona, has a fantastic contract-to-hire position that may be just what you are seeking. As a D365 CRM Solutions Engineer, you will play a critical role in designing, developing, testing, and implementing enhancements across various systems while providing essential user support. You will work with Microsoft Dynamics 365 Customer Engagement, specifically focusing on Sales and Project Operations. Your skills in Power Platform administration and Azure will be put to great use here. We value self-starters who excel in a collaborative environment and can tackle multiple responsibilities seamlessly. Your day-to-day activities will include troubleshooting performance issues, developing custom web applications, and ensuring that D365 CE integrates smoothly with other business systems. You'll also be part of a dynamic team, supporting sales processes and ensuring best practices for deployment are maintained. If bringing innovation and efficiency to business processes excites you, this position is a perfect fit. We can’t wait for you to join our team!

Frequently Asked Questions (FAQs) for D365 CRM - Solutions Engineer Role at Valore Partners

What are the primary responsibilities of a D365 CRM - Solutions Engineer at ValoreMVP?

The D365 CRM - Solutions Engineer at ValoreMVP is responsible for designing and developing enhancements for Microsoft Dynamics 365 Customer Engagement (CE) while supporting full application lifecycle deployment and system integrations. You'll also administer Power Platform, troubleshoot issues, and collaborate with cross-functional teams to ensure system efficiency.