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DevOps Specialist

VIA is making an impact, and so can you.

At VIA, our mission is to make communities cleaner, safer, and more equitable. We believe that by working across organizational boundaries, we can achieve greater collective good than we can individually. VIA overcomes digital barriers to collective action by providing the world’s most secure and simple data and identity protection solutions.

We are trusted by the U.S. Department of Defense and Fortune 100 companies around the globe to solve their toughest data and identity protection challenges. Using our Web3, quantum-resistant, passwordless technologies (19 issued patents), VIA protects data against theft, manipulation, and misuse.

An impressive mission requires an equally impressive DevOps Specialist. 

VIA is looking for a motivated individual to join the DevOps team in order to drive the deployment, support, and security of our Web3 data and identity protection solutions. You will take ownership of key components of VIA's deployment pipeline and operational infrastructure. Your work will directly impact the delivery of innovative, scalable microservices and cutting-edge products, ensuring reliability, performance, and trust in VIA's solutions.

To excel in this role, you will be a proactive problem solver with a passion for innovation, have a deep curiosity for advanced technologies, and have an unwavering commitment to delivering secure, high-quality software solutions. Are you ready to join us?

In this role, you will: 

  • Enhance VIA’s deployment process through efficient automation and implementation of up-to-date industry best practices
    • Support network security configuration
    • Optimize and secure system integration
    • Maintain and improve the internal tool stack
    • Set up and configure logging and monitoring frameworks across several products, teams, and customers
  • Support internal deployment activities across multiple teams and products
    • Provide deployment and configuration troubleshooting support
    • Own and maintain the documentation for internal and customer deployment procedures
    • Build and deliver training material for the team about the CI/CD pipeline
    • Secure applications powered by blockchain technologies and machine learning algorithms
    • Help build the testing pipeline
  • Ensure smooth deployment and integration of VIA software across multiple stakeholders’ cloud platforms
    • Interact with various technical teams to build an understanding of their technology, configuration, and documentation
    • Enhance and automate the setup process of VIA’s software on our internal customers’ cloud platform in order to facilitate more efficient installations.

What you will bring to this role:

  • Demonstrated ability to manage priorities and plan effectively across multiple upcoming development cycles (sprints), anticipating future dependencies and resource needs
  • Proven ability to build strong stakeholder relationships, with excellent interpersonal and presentation skills to effectively communicate and influence
  • Bachelor’s or master’s degree in computer science, engineering, information systems, or a related degree
  • 2+ years of relevant DevOps experience 
  • In-depth experience with AWS, Azure, or GCP cloud service providers 
  • Proficiency in application deployment (e.g., Kubernetes, Terraform or Cloudformation, Docker), configuration and monitoring (e.g., System logs, Kibana, Grafana, etc.)
  • Deep technical understanding of IT infrastructure integration, Unix/Linux, (e.g., DNS, storage systems, firewalls, etc.), TCP/IP behavior, and application data flows between systems (a must have)
  • Experience managing network infrastructure, protocols, troubleshooting, and security (e.g., firewalls, security groups, OS/container hardening, PEN testing)
  • Proficiency in Python and shell script languages
  • Experience or interest in the following skills is also a plus:
    • Deployment of blockchain nodes (e.g., experience with configuration of Ethereum miners)
    • Application orchestration
    • Service mesh technology (e.g., Istio)
    • Managing IoT devices as part of an Operational Technology system

What does it take to be a successful VIAneer? Let’s break it down, our VIAneers are:

  • Self-motivated and passionate about leaving everything they touch better than how they found it
  • Firm believers that people should love what they do and are eager to build a culture that enables them to do their best work
  • Creative problem solvers who respectfully challenge the status quo in the pursuit of excellence
  • People who lead discussions with curiosity and value diverse perspectives
  • Eager to explore new ideas, understand the power of feedback, and constantly seek opportunities to grow and develop their skills
  • Strong team players who thrive in collaborative environments and celebrate the success of others

What can VIA do for you?

VIA offers competitive rewards and benefits, flexible work options, and individualized mentoring and growth opportunities. Here are just a few of our VIAneers’ favorite perks:

  • A fully funded, top-tier health benefits plan, fully covered from day one, including vision and dental coverage for your whole family
  • 20 vacation days annually, Summer Fridays, and an extended holiday period in December
  • Paid parental leave, supporting new parents and families
  • A dedicated wellness advisor to help you navigate the programs and opportunities available at VIA
  • Ability to enjoy the best of both worlds with flexibility to work from home as needed, as well as access to two well-located offices (and more to come!) designed for collaboration and stocked with everything you could need
  • Opportunities to work from eligible locations for up to 2 months per year
  • Individualized growth opportunities, including internal and external mentorship panels, custom goals and feedback sessions, and/or access to learning and development programs
  • Transit benefits to support commuting costs
  • In-person events to foster team bonding and collaboration across different teams

Read more about our benefits and perks here.

VIA is committed to the importance of belonging.

VIA is an equal-opportunity employer. When you apply for a role at VIA, your application will be considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. If you would like to request a specific accommodation, please notify us with your submission.

You can learn more about our mission, values, and team on our careers page.

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What You Should Know About DevOps Specialist, Via

At VIA, we are passionate about making communities cleaner, safer, and more equitable. As a DevOps Specialist, you’ll be joining a talented team committed to delivering top-tier data and identity protection solutions. This role is all about innovation and security, impacting the way organizations protect their data and identities globally. You will dive into the deployment process, optimizing systems using industry best practices to ensure our solutions are reliable and efficient. With your technical expertise in AWS, Azure, and GCP, you will take ownership of key components related to our deployment pipelines, maintain critical internal tool stacks, and document vital procedures. Your proactive problem-solving skills will shine as you enhance our logging frameworks and support multi-team deployments. We value individuals who are eager to grow, curious about advanced technologies, and are team players who thrive in collaborative environments. With VIA, you will have the opportunity to explore new ideas, contribute to exciting projects, and drive meaningful change in the tech landscape while enjoying competitive compensation and impressive perks. Are you ready to bring your DevOps experience to VIA and help safeguard the future of data protection?

Frequently Asked Questions (FAQs) for DevOps Specialist Role at Via
What are the main responsibilities of a DevOps Specialist at VIA?

As a DevOps Specialist at VIA, your main responsibilities include enhancing the deployment process through automation, maintaining network security configurations, optimizing system integration, and troubleshooting deployment activities across multiple teams. You will also ensure the smooth delivery of our microservices and play a key role in maintaining our internal tool stack while supporting logging and monitoring frameworks.

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What qualifications do I need to become a DevOps Specialist at VIA?

To become a DevOps Specialist at VIA, you need a bachelor's or master's degree in computer science, engineering, or related fields, along with 2+ years of relevant DevOps experience. Proficiency in cloud service providers like AWS, Azure, or GCP, familiarity with deployment tools such as Kubernetes or Terraform, and a deep understanding of IT infrastructure is essential for success in this role.

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How does VIA support the professional development of its DevOps Specialists?

VIA supports the professional development of its DevOps Specialists through individualized growth opportunities, including access to mentorship programs, tailored feedback sessions, and various learning and development initiatives aimed at enhancing skills and career growth. Our collaborative culture fosters continuous learning and innovation.

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What tools and technologies will I work with as a DevOps Specialist at VIA?

As a DevOps Specialist at VIA, you will work with various tools and technologies, including cloud service providers like AWS, Azure, or GCP, deployment tools such as Kubernetes, Terraform, Docker, and monitoring solutions like Kibana and Grafana. Your experience with blockchain technologies, container security, and network protocols will also be key drivers of success in this role.

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What benefits can a DevOps Specialist expect when working at VIA?

A DevOps Specialist at VIA can expect an impressive array of benefits, including a fully funded health benefits plan, 20 vacation days, flexible work options, dedicated wellness support, and personalized growth opportunities. Furthermore, we celebrate team success through various in-person events and foster a supportive culture committed to diversity and inclusion.

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Common Interview Questions for DevOps Specialist
Can you describe your experience with cloud service providers for a DevOps position at VIA?

For this question, you should detail your familiarity with AWS, Azure, or GCP, and provide specific examples of projects where you utilized these platforms. Highlight your proficiency in setting up resources, managing security configurations, and deploying applications, ensuring to express how these experiences will enable you to contribute to VIA’s mission.

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How do you approach automation in deployment processes?

Discuss your methodology for identifying repetitive tasks suitable for automation. Give examples of how you've used tools like Terraform or Jenkins in the past to streamline deployment pipelines, and explain how automation improves efficiency and reduces errors in a DevOps environment like VIA.

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What strategies do you use for troubleshooting deployment issues?

When answering this question, outline your systematic approach to troubleshooting. Discuss your use of logging and monitoring tools, such as Grafana or Kibana, and describe a specific instance where your troubleshooting skills helped resolve a critical deployment issue.

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How would you enhance network security for VIA's applications?

Explain your understanding of network security protocols, including firewalls, VPNs, and security groups. Share experiences where you've implemented security measures in cloud environments, emphasizing how you would apply these strategies to enhance the security of applications at VIA.

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What are the main benefits of using containers in DevOps?

When discussing containerization, highlight advantages like consistency across environments, scalability, and resource efficiency. Provide examples of how you've leveraged Docker or Kubernetes to manage services and as well as insights on best practices for container security relevant to VIA.

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How do you ensure effective communication and collaboration across teams?

Describe your approach to fostering communication within a cross-functional team environment. You could mention using tools like Slack or Jira for transparency, holding regular stand-ups, and building strong relationships with team members to ensure quick resolutions and alignments on deployment activities.

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Discuss a challenging DevOps project you worked on and what you learned from it.

Share a specific and challenging project experience that showcases your problem-solving skills. Discuss the solutions you implemented, the collaboration involved, and the lessons you took away, focusing on how these experiences have prepared you for the challenges you may face at VIA.

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What best practices do you follow for maintaining documentation in DevOps?

Highlight the importance of documentation in DevOps, such as maintaining clear deployment procedures and system changes. Discuss your preferred tools for documentation, how you ensure that it's regularly updated, and provide an example of documentation efforts that improved team efficiency.

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Can you explain the concept and benefits of CI/CD pipelines?

Explain CI/CD as the practice of automating software delivery and infrastructure changes. Highlight its key benefits, including quicker delivery, improved collaboration, and higher quality code. Discuss how your experience setting up CI/CD pipelines aligns with the goals of the position at VIA.

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What role does security play in your DevOps practices?

Emphasize the importance of integrating security at every stage of the DevOps lifecycle. Discuss how you have implemented security measures during the CI/CD process and the knowledge you have regarding securing applications, especially in a decentralized context like VIA's blockchain-focused environment.

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DATE POSTED
April 13, 2025

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