Business Strategy & Operations Analyst - GTM Services (GTMS)

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

As a Business Analyst on the GTM Services (GTMS) Business Strategy & Operations team, you will play an important role in driving the strategy and supporting day-to-day operations.  The primary focus for this role will be developing reporting and dashboards that will be used by the GTMS Leadership Team to help inform decisions and run the business.  This is an individual contributor role, but may be responsible for leading project teams.

Essential Functions

• Develop ad-hoc and scheduled reports/dashboard/visualizations based on various OKRs and performance metrics.  These are to be used by executives within Client Services as well as leaders within partner teams, such as Product.
• Work directly with stakeholders to gather reporting requirements to address the specific business needs.
• Analyze performance data to identify opportunities and recommendations for improvements.
• Assist with development of presentations for executive review.
• Work with partners throughout the organization to explore opportunities for using Visa data to drive business solutions.
• Lead or support process improvement initiatives.
• Support other GTMS initiatives/projects/task forces, as needed.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• 1+ year of experience and advanced proficiency with Tableau and/or Microsoft Power BI
• Strong analytical and problem-solving skills, with demonstrated intellectual and analytical rigor and attention to detail
• Solid organizational skills and attention to detail
• Self-starter with the ability to manage multiple priorities while working cross-functionally in a matrixed organization
• Proficient with the following MS Office applications: Outlook, Excel, Word, PowerPoint, Visio, and SharePoint
• Strong verbal, written, presentation, and interpersonal skills are required
• Experience working in a client facing role
• Proven ability to establish productive working relationships with staff and management at all levels
• Ability to set priorities and manage expectations while working as part of a team or independently
• 3+ years of experience and advanced proficiency with Tableau and/or Microsoft Power BI
• Advanced proficiency with MS Excel, PowerPoint, and SharePoint
• Experience in payments industry

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 89,900 to 127,150 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.