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Marketing Coordinator, Customer Advocacy & Outreach (SaaS industry)

Insight Global is looking for a Marketing Coordinator, Customer Advocacy to work fully remote for an initial 3 month/12 week long term W2 contract. Looking for someone with strong marketing coordination experience either within customer advocacy, or is very comfortable with direct client/executive level communication.Job Summary:Insight Global’s client in the Human Capital Management Software industry is searching for a Remote Customer Advocacy Marketing Coordinator to join their team for a 3-Month/12 week long Contract opportunity. This individual will be working with the Customer Advocacy team and focused on administrative tasks to support the coordination of an internal program focused on outreach to up to top customer accounts to gain approval from additional customers to use their logo in lists of current customers to bolster current and prospective customer opportunities. Additional responsibilities are as follows:• Tracking & management of logo approvals & sourcing of company logos prior to outreach• Interfacing with marketing team, sales, and customer success to align on top accounts & targets and ensure collaborative execution of outreach• Building of excel sheets to manage & track the outreach to top accounts• Direct communication with senior and executive-level customer contacts internally to request logo usage and approval• Administrative support for the Customer Advocacy team focused on the planning & execution of a company even in Las VegasMinimum Requirements:• Committed to a 3 month/12 week long contract• Bachelor's Degree or higher in Communications or Marketing related field• Minimum 4-5 years of professional experience acting as a liaison, account rep, or outreach specialist with executive customers from a marketing/customer success perspective• Experience in a customer advocacy role is highly preferred – or comfortable with outreach to top customer accounts to gain approval within the advocacy realms• Proficiency in Microsoft Office Suite: must be strong in Outlook and Excel primarily• Comfortable with high volume email communication• Professional experience in the HCM/HRIS/SaaS Industries is a plus
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CEO of Insight Global
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Contract, remote
DATE POSTED
August 27, 2024

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