Product Designer (Ambient AI) - job 1 of 2

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role

Commure Ambient AI (formerly Commure Scribe) is revolutionizing clinical documentation through cutting-edge AI technology. Our product supports medical scribing and generating tailored clinical documents that integrate seamlessly into providers’ workflows. 

We are looking for an experienced product designer to join the passionate and fast-growing team in shaping the future of clinical documentation. This is an on-site/hybrid position requiring regular presence at our headquarters in Mountain View, CA, and occasional travel to client sites for field observation and direct user engagement.

The ideal candidate should be proactive, detail-oriented, communicative and thrive in a fast-paced environment. They will help build healthcare digital products from start to finish, collaborating with cross-functional team members to create user-centric experiences that help providers streamline their workflow and better service patients.

What You'll Do

End to End Product Design:

• Support the lead designer to create and deliver high-quality, polished, and intuitive UI/UX designs that enhance the overall visual appeal and user experience of Commure Ambient AI.

• Create wireframes, low and high-fidelity interfaces, and interactive prototypes in Figma to support the development of new features and product enhancements.

• Conduct user research and testing to validate design decisions and improve user experiences.

Collaboration and Strategy:

• Work closely with the lead designer and cross-functional partners, including product managers, engineers, and customer success teams, to conceptualize and refine product features.

• Solicit and share feedback for continuous improvement, articulating your design decisions throughout the process.

• Identify future opportunities and influence product roadmaps as a key thought partner to your product and eng counterparts, balancing business requirements and end-user needs.

• Work alongside a talented and passionate team of designers, polishing your design craft through fast-growing products.

Best Practices and Design System:

• Stay up to date with the latest best practices of design systems, user-centered design principals, and accessibility standards.

• Support and contribute to the Commure design system, ensuring consistency in design across all platforms and devices.

• Champion user-centered design principles, continuously polish your design craft, and elevate the design culture within the company.

What You Have

Experience and Expertise:

• 3+ years of experience in end-to-end product design.

• Bachelor’s or Master’s degree in product design, industrial design, human-computer-interaction, or other related fields.

• Strong portfolio showcasing research-driven UX design, exceptional visual design and problem solving abilities.

• Proficiency in designing high-fidelity interfaces and building interactive prototypes in Figma.

• Experience working with and contributing to a design system

Skills and Traits:

• Strong organizational skills - you can bring structure to ambiguity and thrive in a fast-paced environment.

• A self-motivated, proactive mindset - you are always looking for opportunities to improve a product and drive projects forward.

• Strategic thinking - you are a high-level thinker that always think about the larger picture of product experience as a whole, beyond the specific feature you are working on

• Detail-oriented - always keep in mind edge cases and account for them preemptively

• Excellent collaboration and communication skills - you can understand business priorities and technical constraints, and articulate your design solutions to stakeholders and cross-functional team members.

• A passion for learning directly from users and building meaningful, well-rounded products.

What We Offer:

• A collaborative and dynamic work environment where your contributions directly impact the future of healthcare technology.

• Opportunities to grow and take ownership in building a product from the ground up.

• Competitive compensation and benefits package.

• Support for your professional development and learning goals.

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com or @commure.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.