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Consultant - job 10 of 15

Reporting to the Head of New Revenue, Services Commercialization Team (SCT), the Consultant will play an important role in enacting the strategy and GTM of initiatives across Client Services – with a goal of driving global Client Services to be a billion dollar organization. This person will create new areas of Client Services value that can be provided to Clients and monetized.  The ideal candidate will have experience at the intersection of Sales, Product Management and Project Management. The role will work closely with Client Services teams and leadership, as well as partners in Sales, Product and Finance across the globe. This role requires continual conceptualization and operationalization of innovative ideas for CS service offerings that add value to our clients. The successful candidate will apply a diverse skillset and deliver on the following responsibilities: 

  • Perform quantitative and qualitative analyses/modeling to develop practical and actionable solutions for addressing existing and emerging customer needs 

  • Identify issues, gaps, trends and growth opportunities for Visa aimed at delivering surplus value to clients and sustained profitability to Visa 

  • Maintain a pipeline of short and long-term revenue opportunities and services 

  • Support feasibility, usability, viability and scalability analysis of the ideas through prototypes, pilots and product trials 

  • Partner cross-functionally and across regions to build, launch and scale services – e.g. in Managed Services, VCA collaboration and THRIVE (or other areas as required) 

  • Create go-to-market strategies to commercialize the ideas inclusive of defining value proposition, socialization & communication strategy, offering positioning, marketing plan, distribution plan, customer journey, personas, use cases, competitive analyses, etc. 

  • Build regional playbooks to support execution of strategies co-created with regional and functional counterparts. This includes creating business proposals with financial models and working alongside CS functional area owners and pricing teams to create the roadmap for change. 

  • Collaborate with product, sales and other matrixed functions to facilitate the sharing of important and relevant business and client information that results in aligned decision making and superior execution to achieve business objective 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. 

Average salary estimate

$100000 / YEARLY (est.)
min
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$80000K
$120000K

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What You Should Know About Consultant, Visa

Are you ready to make a significant impact as a Consultant in Miami? Join our Services Commercialization Team (SCT) and work closely with the Head of New Revenue to help transform Client Services into a billion-dollar powerhouse. In this dynamic role, you'll be at the forefront of developing and operationalizing innovative concepts that drive value for our clients. By leveraging your unique blend of experience in Sales, Product Management, and Project Management, you'll perform in-depth analyses, identify new growth opportunities, and maintain a pipeline of revenue initiatives. Your ability to partner with cross-functional teams will enable the launch and scaling of groundbreaking services aimed at enhancing customer experiences. You'll also craft go-to-market strategies, build regional playbooks, and facilitate impactful collaborations among product and sales teams. This hybrid position offers flexibility while keeping you engaged in a collaborative environment. If you thrive on innovation and are excited to create sustainable client value, we want to hear from you!

Frequently Asked Questions (FAQs) for Consultant Role at Visa
What are the main responsibilities of a Consultant at the Services Commercialization Team in Miami?

As a Consultant at the Services Commercialization Team in Miami, your main responsibilities will include performing quantitative and qualitative analyses to develop actionable solutions for customer needs, identifying growth opportunities for Visa, and maintaining a pipeline of revenue ideas. You will collaborate with various teams to launch and scale services while also creating go-to-market strategies and regional playbooks.

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What qualifications are needed to become a Consultant with the Services Commercialization Team?

To be considered for the Consultant position within the Services Commercialization Team, a strong background at the intersection of Sales, Product Management, and Project Management is essential. Candidates should possess analytical skills, experience in developing market strategies, and an understanding of customer needs and service monetization.

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How does the Consultant role support the growth of Client Services at Visa?

The Consultant role directly supports the growth of Client Services at Visa by conceptualizing and operationalizing innovative service offerings that add value to clients. This involves identifying trends, gaps, and opportunities to drive revenue and profitability, as well as creating strategic plans for service commercialization.

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What kind of skills will I apply as a Consultant in the Services Commercialization Team?

As a Consultant in the Services Commercialization Team, you will apply a diverse skill set including analytical thinking, strategic planning, communication, and project management. You'll be tasked with conducting detailed analyses, collaborating with cross-functional teams, and building business strategies that facilitate effective execution.

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Is the Consultant position at the Services Commercialization Team a remote or hybrid role?

The Consultant position at the Services Commercialization Team is a hybrid role, allowing for a flexible work environment. The specific expectation of days in the office will be confirmed by your hiring manager, giving you the best of both worlds in terms of work-life balance.

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Common Interview Questions for Consultant
What motivated you to apply for the Consultant position at our Services Commercialization Team?

When answering this question, articulate your interest in transforming Client Services into a billion-dollar entity and how your blend of skills aligns with the team's vision. Mention your excitement about contributing through innovation and strategic planning.

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Can you describe a time when you identified a growth opportunity in a past role?

Share a specific example that highlights your analytical skills and strategic thinking. Detail how you recognized the opportunity, the steps you took to address it, and the results achieved to demonstrate your effectiveness in a similar Consultant role.

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How do you approach analyzing customer needs?

Discuss your methodology for conducting both qualitative and quantitative analyses. Explain how you gather data, assess customer feedback, and use those insights to develop tailored solutions, showcasing your analytical prowess as a Consultant.

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What experience do you have in creating go-to-market strategies?

Provide examples of strategies you've previously developed, emphasizing how you defined value propositions and communication plans. Highlight your ability to position offerings effectively in the market, demonstrating your fit for the Consultant role.

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How do you ensure collaboration across different teams in a hybrid environment?

Explain your strategies for fostering communication and teamwork, such as leveraging digital tools and regular check-ins. Emphasize your adaptability and proactive approach to maintain alignment while working as a Consultant in a hybrid setting.

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Can you give an example of a successful project you managed?

Select a project that showcases your project management skills, detailing the objectives, challenges faced, and outcomes achieved. Highlight your leadership and teamwork to emphasize your capabilities for the Consultant role.

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What do you think are the biggest challenges facing Client Services today?

Discuss current industry trends and challenges, illustrating your awareness and how you might approach these issues as a Consultant. Offer solutions or strategies that align with the vision of the Services Commercialization Team.

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How do you prioritize tasks when managing multiple projects?

Share your prioritization techniques, like creating timelines and using tools to track progress. Discuss your ability to adapt as needed while ensuring project goals align with the Consultant role's objectives.

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Why is it important to understand the customer journey in this Consultant role?

Address the vital role that understanding customer journeys plays in enhancing service delivery. Emphasize how insights gained can inform strategic decisions and drive better outcomes as a Consultant in our team.

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How do you handle feedback from stakeholders?

Describe your approach to receiving and integrating feedback, highlighting the importance of communication and collaboration. Emphasize how constructive criticism helps improve project outcomes, aligning with your role as a Consultant.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 21, 2025

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