Reporting to the Head of New Revenue, Services Commercialization Team (SCT), the Consultant will play an important role in enacting the strategy and GTM of initiatives across Client Services – with a goal of driving global Client Services to be a billion dollar organization. This person will create new areas of Client Services value that can be provided to Clients and monetized. The ideal candidate will have experience at the intersection of Sales, Product Management and Project Management. The role will work closely with Client Services teams and leadership, as well as partners in Sales, Product and Finance across the globe. This role requires continual conceptualization and operationalization of innovative ideas for CS service offerings that add value to our clients. The successful candidate will apply a diverse skillset and deliver on the following responsibilities:
Perform quantitative and qualitative analyses/modeling to develop practical and actionable solutions for addressing existing and emerging customer needs
Identify issues, gaps, trends and growth opportunities for Visa aimed at delivering surplus value to clients and sustained profitability to Visa
Maintain a pipeline of short and long-term revenue opportunities and services
Support feasibility, usability, viability and scalability analysis of the ideas through prototypes, pilots and product trials
Partner cross-functionally and across regions to build, launch and scale services – e.g. in Managed Services, VCA collaboration and THRIVE (or other areas as required)
Create go-to-market strategies to commercialize the ideas inclusive of defining value proposition, socialization & communication strategy, offering positioning, marketing plan, distribution plan, customer journey, personas, use cases, competitive analyses, etc.
Build regional playbooks to support execution of strategies co-created with regional and functional counterparts. This includes creating business proposals with financial models and working alongside CS functional area owners and pricing teams to create the roadmap for change.
Collaborate with product, sales and other matrixed functions to facilitate the sharing of important and relevant business and client information that results in aligned decision making and superior execution to achieve business objective
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
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As a Consultant at a leading IT company based in the vibrant city of Miami, you'll be stepping into a pivotal role within the Services Commercialization Team (SCT). Reporting to the Head of New Revenue, this position is all about helping to shape the future of Client Services, aiming for it to become a billion-dollar powerhouse. In this engaging and collaborative environment, you’ll work alongside dynamic teams, brainstorming innovative ideas to create valuable service offerings for clients. You'll leverage your background in Sales, Product Management, and Project Management to identify and capitalize on trends and growth opportunities that not only meet client needs but also drive Visa's profitability. Your analytical skills will shine as you perform in-depth analyses to turn insights into practical, actionable solutions. Collaborating cross-functionally, you’ll be instrumental in launching new services and developing go-to-market strategies that resonate with clients. The role also includes building regional playbooks, collaborating with various departments, and shaping the future direction of our services. This hybrid role offers the unique opportunity to balance time between home and office, making it an exciting and flexible position for the right candidate who excels at thinking creatively and working collaboratively. Dive into this chance to make a real impact in the world of Client Services!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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