Job details

Design Research Analyst - job 15 of 32

Get a free resume review

Visa USA Inc., a Visa Inc. company, needs a Design Research Analyst (multiple openings) in New York, NY to:

Conduct generative and iterative user research in collaboration with Visa Product partners.
Provide consultancy, strategic direction, and implement a broad range of user research services.
Conduct various forms of research, including generative, iterative, and summative.
Responsible for performing heuristic reviews and aiding in the creation of surveys.
Lead design thinking workshops, facilitating user interviews, and conduct usability and RITE testing.
Execute research via remote research tools, and in-person in various formal or informal research environments.
Synthesize data and produce high-quality deliverables that summarize research findings and offer insights, recommendations, personas, journey maps, user flows and other research artifacts for product development.
Present and discuss research findings with stakeholders that facilitate product decisions.
Share work and processes internally with other researchers and designers.
Up to 5% domestic travel required.
Position reports to the Employer’s New York, NY office and may allow for partial telecommuting.

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Average salary estimate

$85000 / YEARLY (est.)

min

max

$75000K

$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Design Research Analyst, Visa

If you're passionate about user-centered design and enjoy diving deep into how people interact with products, Visa USA Inc. in New York is looking for you to join their team as a Design Research Analyst! In this exciting role, you'll collaborate closely with Visa Product partners to conduct both generative and iterative user research, helping to shape the future of their offerings. You'll be at the forefront, providing strategic direction and guiding a variety of research initiatives. Your expertise will play a key role in performing heuristic reviews and crafting surveys, ensuring that user insights are at the heart of product development. Leading design thinking workshops will become second nature as you facilitate user interviews and conduct usability testing. Your ability to synthesize data will help create high-quality deliverables that not only summarize your findings but also provide actionable insights, personas, journey maps, and user flows that are vital for stakeholders. You’ll also have the opportunity to share your processes and innovations with other talented researchers and designers. While the role is based in New York, there’s a bit of flexibility with partial telecommuting. Plus, expect up to 5% travel across the country to keep your research vibrant and engaging. If you’re eager to make a meaningful impact in a dynamic environment, this Design Research Analyst position at Visa USA Inc. is calling your name!

Frequently Asked Questions (FAQs) for Design Research Analyst Role at Visa

What are the main responsibilities of a Design Research Analyst at Visa USA Inc.?

As a Design Research Analyst at Visa USA Inc., you will conduct generative and iterative user research while collaborating with product partners. Your responsibilities include leading design thinking workshops, performing heuristic reviews, and synthesizing research data into high-quality deliverables that inform product development decisions.