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Design Research Analyst - job 13 of 32

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Visa USA Inc., a Visa Inc. company, needs a Design Research Analyst (multiple openings) in New York, NY to:

Conduct generative and iterative user research in collaboration with Visa Product partners.
Provide consultancy, strategic direction, and implement a broad range of user research services.
Conduct various forms of research, including generative, iterative, and summative.
Responsible for performing heuristic reviews and aiding in the creation of surveys.
Lead design thinking workshops, facilitating user interviews, and conduct usability and RITE testing.
Execute research via remote research tools, and in-person in various formal or informal research environments.
Synthesize data and produce high-quality deliverables that summarize research findings and offer insights, recommendations, personas, journey maps, user flows and other research artifacts for product development.
Present and discuss research findings with stakeholders that facilitate product decisions.
Share work and processes internally with other researchers and designers.
Up to 5% domestic travel required.
Position reports to the Employer’s New York, NY office and may allow for partial telecommuting.

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Average salary estimate

$80000 / YEARLY (est.)

min

max

$70000K

$90000K

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What You Should Know About Design Research Analyst, Visa

Are you ready to dive into an exciting opportunity as a Design Research Analyst with Visa USA Inc. in the bustling heart of New York, NY? In this role, you’ll be collaborating closely with Visa Product partners to conduct impactful generative and iterative user research that shapes our innovation. Your expertise will guide a variety of research methodologies, enabling you to provide strategic direction and consultancy to enhance our user research services. Whether it’s conducting heuristic reviews, executing usability testing, or leading collaborative design thinking workshops, you’ll play a pivotal role in synthesizing data and producing high-quality deliverables. This includes crafting insightful personas, journey maps, user flows, and comprehensive research findings that inform critical product decisions. With the autonomy to perform research both remotely and in-person across various environments, your flexibility will be key in capturing user insights. Plus, you’ll have the chance to present your findings to stakeholders, ensuring that your recommendations help drive product success. Bring your passion for user-centric design and your analytical skills to Visa USA Inc., where we believe in the power of data-driven design! Oh, and don’t worry—while the position does entail occasional domestic travel (up to 5%), you’ll have the option for partial telecommuting. Are you ready to make a difference?

Frequently Asked Questions (FAQs) for Design Research Analyst Role at Visa

What are the primary responsibilities of a Design Research Analyst at Visa USA Inc.?

As a Design Research Analyst at Visa USA Inc., your primary responsibilities will include conducting generative and iterative user research in collaboration with product partners, performing heuristic reviews, leading design thinking workshops, and synthesizing data into actionable insights. You'll be essential in creating high-quality deliverables that summarize research findings and support product development.