Director, Account Executive - job 12 of 39

As a Director, Account Executive at Visa, your primary responsibilities include driving sales and retaining revenue across Community issuing financial institutions in the Mid-Atlantic region. You'll create and execute strategies for net new growth, manage existing portfolios, and articulate Visa’s value proposition effectively to various stakeholders. Additionally, you'll be engaged in consultant and contract negotiations, identify strategic opportunities, and represent Visa at industry events, ensuring our visibility and leadership in the market.

To excel as a Director, Account Executive at Visa, candidates should have a proven track record in sales and business development, particularly within the payments ecosystem. It’s crucial to maintain executive-level relationships with banking and credit union clients. Candidates should also possess strong negotiation skills, mastery of CRM systems, and a focused execution mindset to successfully achieve ambitious quotas and deliver on strategic goals.

The Director, Account Executive plays a critical role in Visa's growth by driving the sales strategy and identifying new business opportunities within Community issuing financial institutions. By engaging directly with clients to understand their needs and delivering tailored solutions, you help to ensure that Visa remains a leader in the electronic payments landscape. Your ability to influence client visions and implement innovative strategies is key to achieving significant results.

Territory management is essential for the Director, Account Executive role at Visa, as it involves effectively managing and optimizing the sales pipeline. By understanding market dynamics and client needs within your designated territory, you can identify growth opportunities, engage clients, and drive impactful results. Mastery of CRM tools will enable you to oversee interactions and strategize for continued success.

Visa offers a dynamic and innovative environment for professionals in the role of Director, Account Executive. With opportunities to influence the future of electronic payments and engage with industry leaders, you'll be at the forefront of shaping the financial landscape. The company values thought leadership, encourages strategic innovation, and allows remote working flexibility, making it an attractive place for ambitious candidates looking to make an impact.

When building a strategic relationship with a key banking client, it's essential to first understand their specific needs and challenges. Initiate regular dialogue to identify their goals, and share insights on industry trends where Visa can add value. Additionally, leverage your negotiation skills to create customized solutions that align with both parties’ objectives. Collaborative strategy sessions can foster trust and position you as a valuable partner in their growth.

Managing a sales pipeline effectively involves leveraging CRM systems to track engagement and identify opportunities at each stage. I prioritize regular follow-ups and feedback while also assessing market trends and client feedback to refine strategies. Utilizing metrics to monitor progress towards quotas and adjusting tactics when necessary is crucial for success in achieving ambitious sales goals.

To achieve ambitious quotas, I would employ a multi-faceted approach focusing on diligent prospecting, relationship-building, and continuous learning about industry trends. I would set clear, measurable goals and frequently review progress, refining tactics as needed. Collaboration with marketing and product teams for aligned messaging and identifying upselling opportunities within the existing client base also forms a significant part of my strategy.

Ensuring compliance and mutual understanding during contract negotiations requires a transparent and collaborative approach. I begin by clearly communicating the terms and conditions to the client, addressing any questions they may have. I also actively listen to their concerns and negotiate terms that work for both parties, ensuring that all critical aspects are documented and agreed upon before finalizing the contract.

Market analysis plays a vital role in shaping my sales strategy, as it provides insights into trends, competitive dynamics, and client needs. By continuously assessing the market and competitive landscape, I can identify new opportunities for growth and tailor Visa’s offerings accordingly. This informed approach helps position Visa as a market leader and allows me to proactively adapt to changing conditions.

In my previous role, I exceeded sales expectations by implementing a targeted outreach campaign that identified and engaged previously untapped segments within my territory. By utilizing data-driven insights and modifying our approach based on client feedback, I not only met my quota but surpassed it by 25%, demonstrating the power of strategic focus and adaptability.

Handling a challenging client situation requires patience, empathy, and problem-solving skills. I would first listen to the client's concerns to fully understand the issue. Then, I would propose actionable solutions while showing commitment to their success. Following through on promises is key, along with maintaining open lines of communication to rebuild trust and resolve the situation effectively.

I have extensive experience in the electronic payments sector, having worked closely with various financial institutions to implement and enhance their payment processing solutions. I stay informed on industry developments and continuously seek to understand customer needs and how they can derive greater value from Visa's offerings. This knowledge allows me to effectively articulate our value proposition to clients.

When managing multiple accounts, prioritization is essential for maximizing impact. I categorize tasks based on urgency and importance, ensuring that critical client engagements are addressed promptly while also planning for long-term strategic initiatives. Utilizing tools like CRM software helps me maintain visibility on all accounts, enabling me to balance immediate needs with ongoing relationship management.

I am particularly drawn to the Director, Account Executive role at Visa due to the company's leadership position in the payments industry and commitment to innovation. I admire Visa’s focus on creating value for clients and driving digital transformation in financial transactions. This aligns perfectly with my background and passion for leveraging technology to enhance client experiences and optimize business outcomes.