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Director (DB2 / zOS)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Db2 Database Engineering Administration team is part of Operations & Infrastructure (O&I) Technology Platform and is responsible for common integration infrastructure that supports communication between multiple enterprise applications and multiple business lines

Should you join our team, you will be responsible for managing the team that provides design, integration, advanced problem analysis, successful deployment, and continuous operational improvement of Db2 z OS database technology used at Visa. You should be well versed in database administration practices and principles as you will share the responsibility of managing overall database build, deployment and support. You will be expected to an influential technical domain authority for the database team.

Job Scope

This Director role is responsible for the team that delivers database administration solutions which involves complex problem solving and taking a broad perspective to identify creative solutions. This management role also serves as a technical functional specialist that guides the team to provide Db2 z OS database administration and solution on development and production systems.

Responsibilities

  • Manage the team that supports Db2 database and database availability, database security patching, implementation of database maintenance and support the availability of development, QA, pre-production and production environments.
  • Ensure that sufficient resources and skills are available to provide the required technical support.
  • Manage a portfolio of applications databases and work with business technology groups to implement new database solutions and to maintain their own existing database portfolio.
  • Develop an annual business plan that determines functional activities for subsequent fiscal year.
  • Assist with the provision of systems, applications and operational performance monitoring, capacity planning and utilization.
  • Assist with the evaluation, development of business cases for the introduction of new Db2-related software into the Visa Host Systems portfolio of supported products.
  • Create high customer satisfaction by resolving service issues and preventing lapses in service. Represent the Db2 z OS team at any relevant internal external meetings or seminars providing feedback presentations to the group.
  • Create team level strategies, establish team level goals and identify new processes to improve internal productivity.
  • Lead projects with cross-functional involvement, interacting frequently with customers, peers and senior managers.
  • Ensure adequate resources are available for the provision of database support for the MVS Mainframe Support Hotline.
  • Maintain awareness and understanding of the current and planned software and hardware areas to ensure that Visa’s current and future application requirements are met.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications
• 10+ years of relevant work experience and a Bachelors degree, OR 13+ years of relevant work experience

Preferred Qualifications
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Bachelors Degree in Computer Science or other technology field
• Proven experience as a Db2 z OS Database Administrator or Manager
• Experience on providing solutions for very large database requirements
• Troubleshooting techniques and attentive, thoughtful problem diagnosis
• Auditing, Security and SOX compliance and reporting
• Strong written and verbal communication skill
• Strong collaboration and influencing skills
• Experience in setting and tracking technical goals, operational SLAs, and OKRs
• Excellent leadership and team building skills

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director (DB2 / zOS), Visa

Join Visa as a Director (DB2 / zOS) in vibrant Singapore and be a part of a team that’s shaping the future of payments and technology. Here at Visa, we pride ourselves on our innovative, reliable, and secure payments network, catering to billions of transactions across the globe. As a Director, you'll be leading our Db2 Database Engineering Administration team within the Operations & Infrastructure (O&I) Technology Platform. This role not only allows you to flex your management skills but also challenges your technical capabilities with advanced problem-solving and innovative solution design for Db2 z OS database technology. Your responsibilities will include overseeing database availability, security patching, and maintenance support across various environments including development and production. Plus, you'll get to collaborate across teams to implement new database solutions, while also ensuring our operations run smoothly and efficiently. In this hybrid position, you’ll balance remote work with office days, engaging with passionate professionals dedicated to excellence. If you’re ready to make a significant impact in a mission-driven environment while using your expertise in database administration, then Visa is the place for you. Join us to uplift everyone, everywhere, and experience life at Visa!

Frequently Asked Questions (FAQs) for Director (DB2 / zOS) Role at Visa
What responsibilities does the Director (DB2 / zOS) at Visa have?

The Director (DB2 / zOS) at Visa is responsible for managing the Db2 Database Engineering Administration team, ensuring successful implementation and continuous improvement of Db2 z OS database technology. This includes overseeing database administration, security patching, managing resources, and coordinating with business technology groups to implement and maintain database solutions.

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What qualifications are needed for the Director (DB2 / zOS) position at Visa?

To qualify for the Director (DB2 / zOS) role at Visa, candidates should have a Bachelor's degree in Computer Science or a related field, along with over 10 years of relevant work experience. Preferred qualifications include advanced degrees and extensive experience in Db2 z OS administration, problem diagnosis, talent management, and technical goal-setting.

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What kind of work environment can a Director (DB2 / zOS) expect at Visa?

A Director (DB2 / zOS) at Visa can expect a hybrid work environment, balancing remote and office work. Leadership will set schedules, and employees are required to work from the office 2-3 days a week, ensuring they maintain collaborative interactions while enjoying the flexibility of remote work.

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How important is leadership experience for the Director (DB2 / zOS) at Visa?

Leadership experience is crucial for the Director (DB2 / zOS) role at Visa. Candidates should possess strong leadership and team-building skills to effectively manage their team, lead cross-functional projects, and contribute to establishing team strategies and goals that enhance productivity.

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What are the primary goals for the Director (DB2 / zOS) at Visa?

The primary goals for the Director (DB2 / zOS) at Visa center around ensuring database availability, implementing best practices for database management and security, improving operational processes, and maintaining high customer satisfaction levels by resolving service issues while also leading the team towards achieving technical goals and SLAs.

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Common Interview Questions for Director (DB2 / zOS)
Can you discuss your experience with Db2 z OS as a database administration tool?

When answering this question, highlight specific projects where you implemented or managed Db2 z OS databases. Discuss challenges you faced, solutions you devised, and any improvements you initiated, emphasizing your hands-on experience and technical knowledge.

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How do you ensure database security and compliance in a leadership role?

To address this, explain your understanding of auditing processes, SOX compliance, and security best practices. Discuss any specific protocols you’ve established or followed to maintain robust security while ensuring compliance with legal requirements.

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Describe a time when you solved a complex problem related to database management.

Share a specific instance that showcases your problem-solving ability. Talk about the problem, your analytical approach, the steps you took, and the successful outcome. Highlight any risks you mitigated and how it benefited the organization.

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What methods do you use to evaluate database performance and capacity planning?

Discuss strategies like performance monitoring tools, metrics analysis, and historical data review that you have utilized. Explain how these methodologies inform your capacity planning and help in making data-driven decisions.

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How do you foster team collaboration and communication in a remote work setting?

Talk about tools and strategies you utilize for effective collaboration, such as regular check-ins, the use of project management software, and fostering a culture of openness and feedback. Share examples of how this has led to successful outcomes.

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What initiatives have you led that improved database operational processes?

Illustrate any initiatives that introduced new tools, streamlined processes, or created efficiencies in database management. Use quantifiable metrics to illustrate the impact of these improvements on the team's performance.

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How do you handle conflicting priorities or tight deadlines?

Provide insight into your prioritization strategies, such as utilizing project management frameworks, setting clear objectives, and effective delegation. Discuss how you maintain quality of work under pressure.

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Can you explain the importance of customer satisfaction in your work?

Relate this to previous experiences where you resolved customer issues or improved services that enhanced customer satisfaction. Stress how customer feedback is vital for database operations and informs continuous improvement efforts.

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What experience do you have with implementing new software solutions?

Discuss any successful software implementations you have led, focusing on your role in assessing business needs, collaborating with stakeholders, and driving adoption. Illustrate how your initiative benefited the organization yet met user demands.

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Why do you want to work as a Director (DB2 / zOS) at Visa?

This is an opportunity to express your admiration for Visa's mission and your desire to contribute to a leading technology company. Speak about your passion for database management and how aligning your values with Visa’s goals excites you for the potential impact you can make.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
March 23, 2025

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