Director, Revenue and Billing Systems - job 15 of 20

The Director, Revenue and Billing Systems at Visa holds a variety of key responsibilities, primarily focusing on transforming finance technology and leading major initiatives in the revenue domain. You'll support the development of a world-class technology architecture for finance, manage delivery in collaboration with IT, and facilitate user acceptance testing. Additionally, you'll be tasked with providing transparent updates to leadership, highlighting risks and managing them effectively, all while working within an agile environment.

Candidates for the Director, Revenue and Billing Systems role at Visa should possess extensive experience overseeing large, complex, global transformations. A strong background in finance technology, excellent communication skills, and the ability to influence without authority are essential. Strategic thinking is critical, as you will need to see issues in a holistic manner. Familiarity with agile methodologies and tools, like Jira, is also advantageous.

The Director, Revenue and Billing Systems position at Visa follows a hybrid work model, allowing for a blend of remote and in-office work. Employees are generally expected to work from the office 2-3 set days a week, with a focus on being in the office for at least 50% of their time, based on business needs and leadership guidance. This arrangement supports flexibility while ensuring effective collaboration with colleagues.

In the role of Director, Revenue and Billing Systems at Visa, you will collaborate closely with a variety of teams, primarily within the Finance Systems Strategy (FSS) group. Additionally, you'll interact with key stakeholders from Finance, IT, and other business areas to identify needs and opportunities for development, ensuring that the solutions implemented align with the overall goals of the organization.

The Finance Velocity Office (FVO) at Visa serves to build a strong foundation that supports business growth and complexity, thereby enhancing day-to-day interactions within the Finance teams. As the Director, Revenue and Billing Systems, you will have the opportunity to contribute to this mission by implementing technologies that enable sustainable change and foster long-term organizational growth.

In your response, emphasize your strategic vision for fintech transformation. Highlight previous experiences where you successfully led similar transformations, showcasing your ability to collaborate with diverse teams and stakeholders, alignment with corporate goals, and effective communication throughout the process.

Share specific examples of large-scale revenue initiatives you've managed. Focus on your strategic planning, execution, and the challenges you faced. Discuss how you measured success and any learnings you gathered along the way that would apply to the Director role at Visa.

Discuss your approach to fostering stakeholder relationships, emphasizing clear communication, regular updates, and soliciting feedback. Provide examples that highlight how these techniques led to successful project outcomes, especially in cross-functional environments like Visa.

Explain your methodology for prioritization, citing your experience with tools like Jira. Discuss how you assess project importance and urgency, and how you adjust priorities based on stakeholder feedback and changing business needs.

Share your risk management strategy, providing examples of how you've identified and mitigated risks in past projects. Highlight your proactive approach and the importance of transparent communication with leadership to keep them informed of any potential issues.

Provide an example that demonstrates your ability to use facts and subject matter expertise to understand different stakeholders' perspectives. Discuss how you built consensus and driven decision-making while maintaining positive relationships.

Discuss your involvement in user acceptance testing from requirement gathering to execution. Emphasize your methodology for ensuring that systems meet user needs and how you incorporate feedback into improvements, particularly in finance-related projects.

Highlight your commitment to continuous learning through industry publications, professional networks, and ongoing training. Mention specific resources you utilize to stay informed about emerging trends that could impact Visa's finance systems.

Explain your awareness of the complexity and resistance to change often associated with finance system modernization. Discuss strategies for effectively addressing these challenges, such as change management techniques and involving users early in the process.

Share your admiration for Visa’s commitment to innovation and growth in finance technology. Highlight how your experience aligns with Visa’s mission and values, and how you see this role as an opportunity to make a significant impact on the finance function.