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Director, Software Engineering (AI Platform Development) - job 12 of 20

The payments industry is evolving rapidly, with innovative solutions emerging all the time. As a leader in this space, VISA is transforming into a technology-driven company, making significant investments to stay ahead. With strong demand for new solutions, this is an exciting time to be involved in payments.

Visa’s Ecosystem & Operational Risk (EOR) technology group is looking for a Director of Software Engineering to lead strategic initiatives within the Payment Fraud Disruption team. This team plays a crucial role in developing systems and services that detect and prevent fraud, helping safeguard Visa’s payment systems. We're looking for talented individuals with a strong engineering background, leadership experience, and a passion for solving complex problems in payments or related industries.

In this role, you’ll help shape the future of fraud prevention and work closely with business and technology partners to create impactful solutions. The position offers a hybrid work model, allowing you to work both remotely and in the office 3 days a week, depending on business needs. This is a great opportunity for someone eager to make a significant impact in the fast-growing payments industry.

Essential Functions:

  • Design and develop ML platforms and deploy them in a secure, reliable, robust and interoperable products.
  • Drive excellence in engineering practices across the SSDLC.
  • Drive adoption of Gen AI across the portfolio, for client innovation, business productivity and developer productivity.
  • Partner with Product teams on requirements and prioritization. Influence product strategy and roadmap.
  • Lead a multi-disciplinary team of data engineers , software developers, and AI & ML experts.
  • Develop and nurture the engineering team by hiring critical talent, driving retention, motivating, and mentoring staff, and driving career growth for team members.
  • Build an inclusive team culture, and a culture of ownership and accountability.
  • Drive strategic impact for EOR by delivering fit-for-purpose products with an accelerated time to market.
  • Ensure strong program management and governance practices for your team.
  • Forge strong partnerships with key stakeholders across Technology & Business.
  • Role model Visa Leadership Principles (VLPs).

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$175000 / YEARLY (est.)
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max
$150000K
$200000K

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What You Should Know About Director, Software Engineering (AI Platform Development), Visa

The payments industry is evolving rapidly, and as a leader in this space, VISA is transforming into a technology-driven powerhouse. We’re inviting a dynamic Director of Software Engineering for AI Platform Development to join our Austin team and lead the Payment Fraud Disruption efforts. In this exciting role, you will have a unique opportunity to shape the future of fraud prevention by designing and developing state-of-the-art ML platforms, all while ensuring they’re secure and robust. A key part of your mission will be to drive excellence in our engineering practices and spearhead the adoption of Generative AI across our offerings. Partnering with product teams, you’ll influence strategies and help craft impactful solutions that deliver real value to our clients. This position isn't just about technical prowess, though; it’s also about leadership. You’ll nurture a talented team of data engineers and software developers, cultivating a culture of inclusion and accountability. With a hybrid work model in place, you’ll have the flexibility to balance remote and office work while still making significant strides in protecting our payment systems. If you have a strong engineering background, proven leadership experience, and a knack for solving complex problems, this role at VISA is your chance to drive meaningful change in the fast-paced payments landscape!

Frequently Asked Questions (FAQs) for Director, Software Engineering (AI Platform Development) Role at Visa
What are the responsibilities of the Director of Software Engineering at VISA?

The Director of Software Engineering at VISA is responsible for leading strategic initiatives for the Payment Fraud Disruption team. This includes designing and developing Machine Learning platforms, driving engineering excellence across the Software Development Life Cycle (SDLC), and managing a multi-disciplinary team. You'll influence product strategy, cultivate an inclusive team culture, and ensure strong program management practices.

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What qualifications are required for the Director, Software Engineering position at VISA?

Candidates for the Director of Software Engineering position at VISA should have a robust engineering background, extensive experience in leadership and team management, and a passion for tackling complex payment-related challenges. Experience with ML and AI technologies, as well as successful collaboration with product teams, is highly desirable.

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What is the work model like for the Director of Software Engineering at VISA?

The Director of Software Engineering at VISA will enjoy a hybrid work model. This allows for a mix of remote and in-office work, with an expectation to be in the office three set days a week based on business needs, creating a flexible work environment that supports both collaboration and work-life balance.

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How does VISA support team development for the Director of Software Engineering?

VISA is dedicated to nurturing its engineering talent by providing opportunities for career growth, mentorship, and retaining critical skills within the team. As the Director of Software Engineering, you'll play a pivotal role in motivating staff and driving professional development within your team.

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What impact does the Director of Software Engineering at VISA have on product strategy?

The Director of Software Engineering at VISA significantly impacts product strategy by partnering with product teams to prioritize requirements and shape the roadmap. Your leadership will influence how the team develops fit-for-purpose solutions that respond to market needs, ensuring a swift time-to-market.

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Common Interview Questions for Director, Software Engineering (AI Platform Development)
What attracted you to the Director of Software Engineering position at VISA?

When answering this question, express your enthusiasm for the payments industry, the challenges it presents, and your excitement about leading innovative teams. Emphasize how your career goals align with VISA’s vision for technology and fraud prevention.

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Can you discuss your experience with Machine Learning platforms?

Share specific examples from your previous roles where you successfully designed and implemented Machine Learning platforms. Focus on the technologies you used, the challenges you faced, and the positive outcomes achieved for the business.

Join Rise to see the full answer
How do you ensure excellence in engineering practices within your team?

Discuss your strategies for maintaining high engineering standards, such as implementing best practices, conducting regular code reviews, and fostering an environment of continuous improvement. Highlight the importance of mentorship and open communication.

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Describe a time you led a multi-disciplinary team to deliver a successful project.

Use the STAR method (Situation, Task, Action, Result) to outline a specific project where you led diverse team members. Highlight your leadership style, how you facilitated collaboration, and the impact of the project on the business or stakeholders.

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What is your approach to fostering an inclusive team culture?

Demonstrate your commitment to diversity and inclusion by sharing examples of how you’ve created an inclusive environment. This could include initiatives you led, training you facilitated, or policies you promoted to ensure every team member feels valued and heard.

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How do you handle prioritization when working with product teams?

Explain your methodology for evaluating priorities, such as using stakeholder feedback, analyzing market trends, or leveraging data. Emphasize the importance of aligning team goals with overall business objectives for effective product development.

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What challenges do you foresee in developing fraud prevention solutions?

Reflect on industry trends, increasing sophistication of fraudulent activities, and regulatory challenges. Discuss how proactive strategies and innovation can tackle these challenges and highlight your problem-solving approach.

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How do you measure success for your engineering team?

Discuss metrics that you consider important, such as project delivery timelines, code quality, team satisfaction surveys, and innovation frequency. Emphasize your focus on both performance and team development as indicators of success.

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How do you stay updated with the latest trends in AI and Machine Learning?

Share your practices for staying current, such as attending industry conferences, participating in webinars, or following thought leaders in AI. Explain how this knowledge informs your strategies and decisions as a leader.

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Why do you believe you are the right fit for the Director, Software Engineering role at VISA?

Articulate your unique combination of skills, experience, and passion for the payments industry. Emphasize how your leadership style aligns with VISA's values and objectives and how you can contribute to the mission of enhancing payment security.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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